1mg Customer Care No. 1800 212 2323
Organisation: 1mg.com
Toll free Numbers:
18002122323(Customer Support)
All India Numbers:
01244166666(Support, Mon-Sat 8am-8pm; Sun 8am-5pm)
9717719814(Whatsapp Support)
Website:
IVRS Menu 1800 212 2323
Press 1: To book medicine
Press 2: To book a lab test
Press 9: To know existing lab order
Grievance Redressal Mechanism
You can contact consumer grievance redressal for any unsolved query/complaint through the below mentioned contact details. Contact: 080-47485608 Email: [email protected]
Working Hours: Monday to Saturday from 10:00 AM to 07:00 PM
Once a you files a complaint via email or by calling on the channels specified above, you will receive an acknowledgment of the grievance from the Grievance Officer, within 48 hours.
In case you are not satisfied or not get any response from Grievance Officer, then you can contact to the Nodal Officer Contact: 080-47485609 Email: [email protected]
You will get respond within 7 working days.
Return & Refund
For online consultation, you have to raise your query within 72hrs
Refund will be credited within 30days
Registered Office
Level 3, Vasant Square Mall, Pocket V, Sector B, Vasant Kunj New Delhi South Delhi DL 110070.
Corporate Office
5th Floor Tower-B of The Presidency Building, 46/4 Mehrauli Gurgaon Road, Sector 14, Gurugram, Haryana-122001,India