1mg customer care number is 18002122323. Get 1mg toll free number, helpline, email id, complaint number & support info.
Toll-free numbers
- 1 800 212 2323
Customer Support
All India numbers
- 0 124 416 6666
Support, Mon-Sat 8am-8pm; Sun 8am-5pm
- 971 771 9814
Whatsapp Support
About
1mg is an Indian online pharmacy and healthcare marketplace headquartered in Gurugram, Haryana. It offers medicines, lab tests, health consultations, and wellness products to millions of customers across India. For medication orders, lab test bookings, and other health queries, customers can reach 1mg customer care using the contact details below.
Email addresses
- [email protected]
For General Query
Important links
IVRS Menu 1800 212 2323
Press 1: To book medicine
Press 2: To book a lab test
Press 9: To know existing lab order
Grievance Redressal Mechanism
You can contact consumer grievance redressal for any unsolved query/complaint through the below mentioned contact details. Contact: 080-47485608 Email: [email protected]
Working Hours: Monday to Saturday from 10:00 AM to 07:00 PM
Once a you files a complaint via email or by calling on the channels specified above, you will receive an acknowledgment of the grievance from the Grievance Officer, within 48 hours.
In case you are not satisfied or not get any response from Grievance Officer, then you can contact to the Nodal Officer Contact: 080-47485609 Email: [email protected]
You will get respond within 7 working days.
Return & Refund
For online consultation, you have to raise your query within 72hrs
Refund will be credited within 30days
Registered Office
Level 3, Vasant Square Mall, Pocket V, Sector B, Vasant Kunj New Delhi South Delhi DL 110070.
Corporate Office
5th Floor Tower-B of The Presidency Building, 46/4 Mehrauli Gurgaon Road, Sector 14, Gurugram, Haryana-122001,India
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Frequently asked questions
What is 1mg customer care number?
1mg customer care number is 01244166666. You can call this number for all inquiries, including orders, lab tests, and general support.What is 1mg toll free number?
1mg toll free number is 18002122323. This toll‑free line is available for customer support across India.What is 1mg email id for complaints?
You can email 1mg at [email protected] for complaints and general queries.What is 1mg head office address?
The head office of 1mg is located at 5th Floor Tower‑B of The Presidency Building, 46/4 Mehrauli Gurgaon Road, Sector 14, Gurugram, Haryana‑122001, India.How to contact 1mg customer care?
You can contact 1mg customer care by calling 18002122323 (toll‑free) or 01244166666, emailing [email protected], visiting https://www.1mg.com, or reaching out via their Facebook, Twitter, Instagram, YouTube, and LinkedIn pages.Does 1mg have WhatsApp support?
Yes, 1mg provides WhatsApp support on the number 9717719814.How to file a complaint with 1mg?
To file a complaint with 1mg, email [email protected] or the grievance officer at [email protected], call 01244166666, use the Contact Form at https://www.1mg.com/contactUs, or fill out the grievance form linked on https://www.1mg.com/help.
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