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Acko Insurance Customer Care No. 1800 266 2256

www.acko.com
Insurance

Acko Insurance customer care number is 18002662256. Get Acko Insurance toll free number, helpline, email id, complaint number & support info.

Toll-free numbers

  • 1 800 266 2256

    Mon-Sun, 9am-8pm For Service request/complaint Registration

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All India numbers

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About

Acko Insurance is a digital insurance company operating under Acko General Insurance, headquartered in Bengaluru, India. It offers car, bike, health, and mobile protection insurance to customers across the country. For insurance queries, claims, or support, customers can reach Acko Insurance customer care using the contact details below.

Email addresses

Important links

IVRS Menu : 1800 266 2256

Please Select Your prefferd Language: English, Hindi

Press 1: If you are a zomato rider, swiggy delivery executive, rapido captain
Press 2: For road side towing or break down realted assistance
Press 3: If you are calling from the hosiptal for assistance on your health policy
Press 4: For assistance on your existing policy
Press 5: To purchase a new policy or to renew existing policy

Grievance Redressal

Level 1

For lodging, a service request/complaint online, contact helpline number 1800 266 2256 (Toll-Free) or 1860 266 2256 from any Landline & Mobile: Monday to Sunday (9 am – 8 pm).or email to customer service desk at [email protected]
They will acknowledged you complaint within 24 working hours after investigating the matter internally, they will send response within a period of 5 working days.

Level 2

If you are not satisfied with the decision given by customer support team, you can email at [email protected], your complaint will be responded to you within 15 working days from the date you addressed the complaint to the given Email.
For senior citizen please contact at 080-68843621.

Level 3

If you are not satisfied with the decision taken from the customer care you can contact to grievance officer, your complaint will be responded to you within 7 working days from the date you addressed the complaint to officer at: Chief Grievance Officer Acko General Insurance Limited 36/5 Hustlehub One East, Somasandrapalya, 27th Main Road Sector 2, HSR Layout, Karnataka Bangalore – 560102 Email: [email protected].
Chief Grievance Officer Acko General Insurance Limited 36/5 Hustlehub One East, Somasandrapalya, 27th Main Road Sector 2, HSR Layout, Karnataka Bangalore – 560102 Email: [email protected].

Level 4

Even after following steps 1 to 3 as stated above, if your issue remains unresolved within 30 days of lodging a complaint Or if you are still not satisfied from the decision taken by other official you can contact to Council for Insurance Ombudsman (CIO)

Head office

ACKO General Insurance Limited 2nd Floor, #36/5, Hustlehub One East, Somasandrapalya 27th Main road, Sector 2, HSR Layout, Bengaluru, Karnataka - 560102

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Frequently asked questions

  • What is Acko Insurance customer care number?

    Acko Insurance customer care number is 18602662256. You can call this number for all inquiries related to car, bike, health and mobile protection insurance.

  • What is Acko Insurance toll free number?

    Acko Insurance toll free number is 18002662256. This toll‑free line is available 24/7 for service requests, complaints and general assistance.

  • What is Acko Insurance email id for complaints?

    You can email Acko Insurance at [email protected] for complaints and service requests.

  • What is Acko Insurance head office address?

    Acko Insurance head office is located at ACKO General Insurance Limited, 2nd Floor, #36/5, Hustlehub One East, Somasandrapalya, 27th Main Road, Sector 2, HSR Layout, Bengaluru, Karnataka – 560102, India.

  • How to contact Acko Insurance customer care?

    You can contact Acko Insurance customer care by calling 18002662256 (toll‑free) or 18602662256, emailing [email protected], or reaching out via their social media channels on Facebook, Instagram, LinkedIn and Twitter.

  • Does Acko Insurance have WhatsApp support?

    Acko Insurance does not currently offer WhatsApp support.

  • How to file a complaint with Acko Insurance?

    To file a complaint with Acko Insurance, email [email protected] or [email protected], call 18002662256 (toll‑free) or 18602662256, and you can also use the grievance portal linked in their support page at https://www.acko.com/support/home.

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