Aegon Life Insurance Customer Care No. 1800 209 9090
Toll free Numbers:
18002099090(Customer Support, Mon-Sat | 9am-7pm IST)
18001204433(Sales)
180030023466(Give missed call)
All India Numbers:
02261180100(General Queries)
9867452226(Whatsapp Support)
Website:
SMS Service
Send SMS to 92210 10101 (Type the SMS code in capital text)
| Service | Keywards |
|---|---|
| Menu | MENU |
| Renewal due date/Premium due | RENEW |
| Call back | CALL |
| Premium receipt | RECPT |
| Unit statement | USTM |
| Enquiry on new product | PROD |
| Fund value | FUND |
| Policy status | STATUS |
| Email ID update | |
| E Policy document | POLDOC |
| Provisional tax certificate | CERTIFICATE |
| Number update | PAN |
Aegon Life Insurance Company A-201, 2nd floor, Leela Business Park, Andheri-Kurla Road, Andheri-East Mumbai-400059.
Grievance Redressal
You can register complaint with any of the following methods:
You can write to [email protected] from your registered e-mail id.
Contact Customer Care on 1800 209 9090 from 9.00 am to 7.00 pm, Monday to Saturday excluding public holidays.
You can write via letter at the nearest CAMS Office or the Head Office (Aegon Life Insurance Company A-201, 2nd floor, Leela Business Park, Andheri-Kurla Road, Andheri-East Mumbai-400059).
They will accept the complaint in 3 days. The complaint will be resolved within 2 weeks from the date of receipt.
All the complaint is responded from the Grievance Manager email address. In case you does not get any response within 14 days you can write to [email protected].
If you fails to get response within 2 weeks or is not satisfied with response provided with regards to the complaint, you can escalate the matter to [email protected] and the response will be sent within 3 working days.
If you are still not satisfied with the resolution you may to GRO (Grievance Redressal Officer) at [email protected], it shall be responded with the final resolution within 7 working days.
At last if you still unhappy or not satisfied contact Insurance Ombudsman
Corporate Office
Aegon Life Insurance Company A-201, 2nd floor, Leela Business Park, Andheri-Kurla Road, Andheri-East Mumbai-400059.