Aeroflot Russian Airlines Contact No. 000 8000 404 640
Organisation: Aeroflot Russian Airlines
Toll free Numbers:
0008000404640(For Contact Support)
Website:
Other Country Contact Numbers
| Sr.No. | Country | Telephone No. | Language |
|---|---|---|---|
| 1 | India | 0008000404640 | English |
| 2 | Belarus | 882000733340 | Russian |
| 3 | China | 108003200205 | Chinese |
| 4 | Turkey | 08006215858 | English |
For Complaints Contacts
| Sr.No. | Subject Of The Appeal | Contact Details | Opening Hours | Address |
|---|---|---|---|---|
| 1 | Booking And Issuing Tickets, Ordering Services, Flight Information, Background Information On The Rules For Transporting Passengers And Baggage | +7 (495) 223-5555, 8-800-444-5555 (Calls Within Russia Are Free) 555 Russia Mts, Beeline, Megafon Tele2 (Free Call) Call From Abroad | 24 Hours A Day | |
| 2 | Questions About Issuing Electronic Tickets On The Website | 24 Hours A Day | ||
| 3 | Aeroflot Bonus Program | +7 (495) 223-5555, 8-800-444-5555 (Calls Within Russia Are Free) Russia *555 Mts, Beeline, Megafon Tele2 (Free Call) | 24 Hours A Day | 119019 Moscow, St. Arbat, Building 1 Aeroflot Bonus |
| 4 | Baggage Search | +7 (495) 544-3325, +7 (495) 664-1499 | Mon-Thu: 9:00 - 18:00 (Moscow Time) Fri: 9:00 - 15:30 (Moscow Time) | |
| 5 | Ordering Special Services And Servicing Persons With Disabilities At Sheremetyevo Airport | +7 (499) 270-34-70 In Moscow 8-800-444-5555 (Calls Within Russia Are Free) Russia 555 Mts, Beeline, Megafon Tele2 (Free Call) Call From Abroad | Mon-Sat: 9:00 - 20:30 (Moscow Time) Sun: 9:00 - 16:30 (Moscow Time) | |
| 6 | Conclusion Of A Corporate Agreement | [email protected] | Mon-Thu: 9:00 - 18:00 (Moscow Time) Fri: 9:00 - 15:30 (Moscow Time) | 119019 Moscow, St. Arbat, Building 1 Department For Work With Corporate Clients |
| 7 | Group Transportation (For Groups Registered And Paid For In Moscow) | [email protected] | Mon-Sat: 9:00 - 20:30 (Moscow Time) Sun: 9:00 - 16:30 (Moscow Time) | |
| 8 | Charter Or Block Transportation (Organization Of Charter Flights Or Tourist Block Programs) | [email protected] | Mon-Thu: 9:00 - 18:00 (Moscow Time) Fri: 9:00 - 15:30 (Moscow Time) | 119019 Moscow, St. Arbat, Building 1 Charter And Block Transportation Sales Department |
| 9 | Confirmation Of Completed Flight | Aeroflot Sales Offices And Representative Offices | ||
| 10 | Gratitude, Suggestions, Complaints | |||
| 11 | Claims Containing Material Requirements In Connection With Flight Delay, Late Delivery, Damage, Loss Of All Or Part Of The Contents Of Baggage, Transportation Of Cargo Or Excess Baggage | +7 (499) 500-6964 | Mon-Thu: 9:00 - 18:00 (Moscow Time) Fri: 9:00 - 15:30 (Moscow Time) | 141425 Moscow Region Khimki District, Mezhdunarodnoe Shosse, No. 31 Ground Transportation Department |
| 12 | Claims Containing Material Requirements In Connection With Flight Cancellation, Service At The Airport Of Departure (Arrival), On Board The Aircraft, At The Own Sales Office, Including Branches And Representative Offices Of Aeroflot Pjsc | +7 (499) 500-6964 | Mon-Thu: 9:00 - 18:00 (Moscow Time) Fri: 9:00 - 15:30 (Moscow Time) | 119019 Moscow, St. Arbat, Building 1 Product Quality Management Department |
| 13 | Background Information On Written Correspondence Received By Aeroflot Pjsc | +7 (495) 664-1282 ,+7 (499) 500-6464 +7 (495) 752-9028, +7 (499) 500 63 21 | Mon-Thu: 9:00 - 18:00 (Moscow Time) Fri: 9:00 - 15:30 (Moscow Time) | 119019 Moscow, St. Arbat, Building 1 |
Head Office
1 Arbat St., Moscow, 119019. Tollfree No.: 555