Aetna Customer Care number is 18002253375. Get Aetna toll free number, helpline, email id, complaint number & support info.
All India numbers
- 1 800 225 3375
Mon-Fri - 9:00 am-5:00pm ET
About
Aetna is an American managed health care company headquartered in Hartford, Connecticut, and is a subsidiary of CVS Health. Aetna sells traditional and consumer-directed health insurance plans and related services, including medical, pharmaceutical, dental, behavioral health, and disability coverage to millions of members across the United States. For policy, claims, billing, or grievance queries, customers can reach Aetna customer care using the contact details listed below.
Address
Aetna Inc. 151 Farmington Avenue Hartford, CT 06156 USA
Important links
Contact
1-800-US-AETNA (1-800-872-3862) between 8:00am-6:00pm ET
1-800-225-3375 (Mon-Fri - 9:00 am-5:00pm ET)
App
Frequently asked questions
What is Aetna Customer Care number?
Aetna Customer Care number is 1-800-225-3375, available Monday to Friday from 9:00 am to 5:00 pm ET. You can also reach Aetna at 1-800-US-AETNA (1-800-872-3862) between 8:00 am and 6:00 pm ET for general inquiries.What is Aetna head office address?
Aetna's head office is located at Aetna Inc., 151 Farmington Avenue, Hartford, CT 06156, USA. You can send written correspondence regarding policies, claims, or grievances to this address.How to contact Aetna customer care?
You can contact Aetna customer care by calling 1-800-225-3375 or 1-800-872-3862, visiting the Member Services page at aetna.com/individuals-families/member-rights-resources/member-services.html, or using the Contact Member Services form on member.aetna.com. Aetna also offers a mobile app available on Google Play for account access on the go.Does Aetna have WhatsApp support?
No, Aetna does not currently offer WhatsApp support. You can reach Aetna customer care by phone at 1-800-225-3375 or through the Contact Member Services form on their official website.How to file a complaint with Aetna?
You can file a complaint with Aetna by submitting the grievance form available at aetna.com/individuals-families/member-rights-resources/complaints-grievances-appeals.html, or by calling 1-800-225-3375. Aetna also provides a Contact Member Services form on member.aetna.com for raising concerns and appeals.How to find a doctor in the Aetna network?
You can find a doctor in the Aetna network by using the Find a Doctor tool at aetna.com/individuals-families/find-a-doctor.html. The tool allows you to search by specialty, location, and plan type to identify in-network healthcare providers.Does Aetna have a mobile app?
Yes, Aetna offers a mobile app for managing your health plan, viewing claims, and accessing your member ID card. You can download the Aetna app from the Google Play Store.
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