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AIIMS New Delhi Customer Care No. 011-2658 8500

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AIIMS New Delhi customer care number is 01126588500. Get AIIMS New Delhi toll free number, helpline, email id, complaint number & support info.

All India numbers

  • 0 112 658 8500

    General Enquiry No.

  • 0 112 658 8700

    Other No. For General Enquiry No.

  • 0 112 658 9999

    OPD Booking on IVRS

  • 0 112 658 9142

    OPD Appointment Booking on Telephone

  • 0 116 590 0669

    Call Center

  • 0 112 658 9900

    General Enquiry

  • 911 544 4155

    Covid Consultation / OPD Appointment Booking

  • 0 112 659 6428

    Info on availability of beds with ventilator in emergency

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About

AIIMS New Delhi (All India Institute of Medical Sciences) is a premier government medical institute and hospital headquartered in New Delhi, India. It provides medical education, research, and comprehensive patient care, serving millions of patients annually across the country. For health queries, appointment bookings, and other assistance, customers can reach AIIMS New Delhi customer care using the contact details below.

Important Phone Numbers

For any issue related to appointment booking or slot availability for any hospital, please contact the Nodal Officer of the respective hospital directly:

Control Room

It is located in Room No. 12, Ground floor, Private ward Block, M.S. Office. The contact No.s are - 011-26589279, 011-26593308
The contact No.s are - 011-26589279, 011-26593308
Control Room functions round the clock, under the Dept. of Hospital Administration and managed by Duty Officers, who deal with any administrative problem, provide assistance and listen to public grievances with regard to patient care.

Enquiry Numbers

Central Enquiry & Registration office is located just inside main entrance on Aurobindo Marg. Telephone No.s of Central Enquiry- 011-26588500, 011-26588900, 011-26588700 - (ext'n 4707) Telephone No.s of IRCH Exchange- 011-26589172, 011-26589212 Telephone No.s of CTVS Exchange- 011-26589827, 011-26589551, 011-26589894, 011-26588556, 011-26588559,011-26588560, 011-26588561, 011-26588562
Telephone No.s of Central Enquiry- 011-26588500, 011-26588900, 011-26588700 - (ext'n 4707)
Telephone No.s of IRCH Exchange- 011-26589172, 011-26589212
Telephone No.s of CTVS Exchange- 011-26589827, 011-26589551, 011-26589894, 011-26588556, 011-26588559,011-26588560, 011-26588561, 011-26588562
L.E.D. Display scrolls, Guide maps, Display boards are installed at various strategic locations. Enquiry counters & help desks also exist in the OPD at various locations where one can enquire and seek help in case of any problem. Besides, there are Medical Social Services located in Room No. 9, Ground Floor, OPD, where MSSO/Social Guides are available for any help.

AIIMS Helplines

Emergency numbers - 011-26594405, 011-26594706 ( round the clock)
AIDS Helpline (Shubhchintak)- 011-26588333 (10.00 am to 5.00 pm Mon. to Fri.).
ORBO (Organ Retrieval Banking Organisation)- 1060, 011-26588402, 011-26588663
Poison Information Centre- 011-26593677, 011-26589391, 011-26583282 (round the clock)
Eye Donation (National Eye Bank) - 011-26588500, 011-26588700 - (ext', 3062, 3063), 265894761

Locations

AIIMS Main Hospital is located at Ansari Nagar, in front of Safdarjung Hospital at the crossing of Ring Road and Aurobindo Marg. Main entrance is on Aurobindo Marg.

Call Centre Details

For any issue related to appointment booking or slot availability for any hospital, please contact the Nodal Officer of the respective hospital directly:

OPD Appointment Booking on Telephone

011-26589142 (Timing for OPD booking on this Telephone is from 8:00 am to 4:00 pm (All Working Days)
9115444155 (Timing for OPD booking on this Telephone is from 8:30-3:30 (Monday to Friday) and 8:30-2:30 (Saturdays)

"The appointment for new case is available for one month ( depending upon the availability of OPD slots) from the date of applying for appointment and for the follow-up, the appointment is available for three months ( also depending upon the availability of OPD slots) from the date of applying for the appointment".

Mobile App: The AIIMS App has been removed from the Google Play store due to issues with the app rendering it non-functional. Users who had installed that app should remove it from their devices

For effective follow-up of post operative cardiac surgical patients at CTVS -OPD services, dedicated Helpline & Whatsapp numbers: 9999635940, 9999635425 will be active from 2:00pm to 6:00pm on Monday, Wednesday and Friday.

Note:- If appointments are not available on O.R.S portal , then please do not call the call centre, as appointment through ORS portal and phone is from same pool.

List of Nodal Officers

For any issue related to appointment booking or slot availability for any hospital, please contact the Nodal Officer of the respective hospital directly:

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Frequently asked questions

  • What is AIIMS New Delhi customer care number?

    AIIMS New Delhi customer care number is 01126588500. You can call this number for general enquiries, appointment bookings, and other patient support.
  • How to contact AIIMS New Delhi customer care?

    You can contact AIIMS New Delhi customer care by calling 01126588500, visiting their website at http://www.aiims.edu, or reaching out via their social media channels on Facebook, Twitter, and YouTube.
  • Does AIIMS New Delhi have WhatsApp support?

    AIIMS New Delhi does not currently offer WhatsApp support. You can reach them by phone at 01126588500 or through their website and social media.
  • How to file a complaint with AIIMS New Delhi?

    To file a complaint with AIIMS New Delhi, you can call the customer care number 01126588500 or use the feedback form at https://www.aiims.edu/en/give-your-feedback.html.
  • What is the OPD appointment booking number for AIIMS New Delhi?

    For OPD appointment booking, you can call 01126589142 (telephone) or 9115444155 (COVID consultation and OPD booking) during their respective working hours.
  • What emergency helpline numbers are available for AIIMS New Delhi?

    AIIMS New Delhi provides emergency helpline numbers 011-26594405 and 011-26594706, available round the clock for urgent medical assistance.

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