Air Astana Customer Care contact number is +7 727 244 44 77. Get Air Astana Customer Care email id, helpline, complaint number & support info.
About
Air Astana is the national airline of Kazakhstan, headquartered in Almaty with a major office in Nur‑Sultan. It operates domestic and international flights, serving millions of passengers across Europe and Asia. For travel inquiries, bookings, baggage or complaints, customers can reach Air Astana customer care using the contact details below.
Email addresses
- [email protected]
Cargo Service Support
- [email protected]
Cargo Service Support
- [email protected]
Nomad Club
Important links
Global Contact Support
+7 727 244 44 77 (Almaty)
+7 717 258 44 77 (Nur-Sultan)
+7 702 702 44 77 (Alternative Support)
+7 702 702 01 48 (WhatsApp Support, Mo.-Su., 08:00-00:00 Nur-Sultan time)
+7 727 244 5530 (Nomad Club)
Fax: +7 727 259 8701 (Nomad Club)
+7 727 356 09 50/ +7 702 702 01 59 (Cargo Sales Office)
+7 702 702 01 59 (Cargo Sales WhatsApp Support)
Head Office
Registered Almaty office
4A Zakarpatskaya street Almaty 050039 Kazakhstan +7 727 258 41 35/ +7 727 258 41 36 Fax: +7 727 259 87 01
Nur-Sultan office
121 Kabanbay batyr street Nur-Sultan 010000 Kazakhstan +7 717 255 44 74
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Frequently asked questions
What is Air Astana customer care number?
Air Astana customer care can be reached at +7 727 244 44 77 (Almaty) and +7 717 258 44 77 (Nur‑Sultan). These numbers handle all passenger inquiries, bookings, and support.What is Air Astana toll free number?
Air Astana does not provide a toll‑free number. Customers should use the standard contact numbers listed above.What is Air Astana email id for complaints?
Air Astana does not list a dedicated complaints email. For cargo‑related queries you can email [email protected] or [email protected], and for general assistance you may use the online contact form.What is Air Astana head office address?
The registered head office is at 4A Zakarpatskaya street, Almaty 050039, Kazakhstan. A secondary office is located at 121 Kabanbay Batyr street, Nur‑Sultan 010000, Kazakhstan.How to contact Air Astana customer care?
You can contact Air Astana customer care by calling +7 727 244 44 77 (Almaty) or +7 717 258 44 77 (Nur‑Sultan), emailing [email protected] or [email protected], visiting their website http://www.airastana.com, or reaching out via Facebook, Twitter and Instagram.Does Air Astana have WhatsApp support?
Air Astana does not currently offer WhatsApp support. Customers should use phone or email channels for assistance.How to file a complaint with Air Astana?
To file a complaint, use the Feedback Form at https://airastana.com/global/en-us/About-Us/Contact-us/Contact-Us/Feedback, call the customer care numbers, or email [email protected] with details of your issue.
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