Contact Air Macau Customer Care No. Get Air Macau Customer Care No. email id, helpline, complaint details, address & support info.
About
Air Macau is a regional airline headquartered in Macau, operating passenger and cargo flights to destinations across Asia. It provides booking, refund, and travel support services to millions of customers. For airline queries, customers can reach Air Macau customer care using the contact details below.
Important links
Manual Customer Service
Asia
Working Hours: Mon-Fri 9am - 1pm & 2pm - 6pm; (closed on statutory holidays)
| Location | Contact No. | Address | |
|---|---|---|---|
| North East Asia | |||
| Fukuoka | +816 6263 5383 | [email protected] | Room 43007, International Passenger Terminal 3F, Fukuoka Airport, 739 Aoki, Hakata-ku, Fukuoka, Japan 812-0851 |
| Osaka | +816 6263 5383 | [email protected] | 6F Osaka Sakaisuji Bldg., 2-2-13 Bakuromachi, Chuo-ku, Osaka, Japan 541-0059 |
| Seoul | +82 2779 8899 | [email protected] | 1001, Seoul Center Building, 116, Sogong-ro, Jung-gu, Seoul, Republic of Korea |
| Tokyo | +816 6263 5383 | [email protected] | 9th Floor, Toranomon Piazza Bldg., 2-4-19 Toranomon, Minato-ku Tokyo 105-0001 |
| South East Asia | |||
| Bangkok | +66 2286 4288 | [email protected] | 16th Floor,AIA Sathorn Tower,11/1 Room1603 South Sathorn Road, Yannawa,Sathorn,Bangkok 10120, Thailand |
| Da Nang | +008 49 0350 2009 | [email protected] | DHT office, 1st floor, Terminal 2 , Da Nang International Airport - Hoa Thuan Tay Ward - Hai Chau District - Da Nang City |
| Hanoi | +008 424 3226 2238 | [email protected] | Room2307,West Tower, Lotte Center Hanoi, 54 Lieu Giai, Cong Vi ward, Ba Dinh Dist, Ha Noi City, Vietnam |
China
Working Hours: Mon-Fri 9am - 1pm & 2pm - 6pm; (closed on statutory holidays)
| Location | Contact No. | Address | |
|---|---|---|---|
| Southern Region | |||
| Macao | +853 8396 5555 | [email protected] | Block D, G/F, Tower 2, Tai Fung Plaza, No. 6-16 Berlin Street, Macau (Service time of reservation hotline: 9am - 6pm every day (runs 365 days) Service time of ticketing department: Mon-Sat 9am - 6pm(closed on holidays)) |
| Xiamen | +86 592 211 1801 | [email protected] | Room 26D, International Bank Building, No. 8 Lujiang Road, Siming District, Xiamen |
| Nanning | +86 0771 210 3195 | [email protected] | 14th Floor, Building B, Nanning Hotel, No. 38 Minsheng Road, Nanning, Guangxi |
| Jieyang Chaoshan | +86 754 8277 1447 | [email protected] | Room 401, East Ladder, Design Building, Rongjiang Road, Longhu District, Shantou City, Guangdong Province |
| Zhuhai | +86 756 887 1855 | [email protected] | 3rd Floor, Administration Building, Overseas Chinese Hotel, No. 2102, Yingbin South Road, Gongbei, Xiangzhou District, Zhuhai City, Guangdong Province |
| Shenzhen | +86 755 8366 8381 | [email protected] | Room 1713, 17th Floor, Hualian Building, No. 2008, Shennan Middle Road, Futian District, Shenzhen |
| Northern Region | |||
| Beijing | +86 10 6515 8988/ +86 10 6515 9398 | [email protected] | Room 807, 8th Floor, Saite Building, No. 22 Jianguomenwai Street, Chaoyang District, Beijing |
| Tianjin | +86 22 5868 3910 | [email protected] | Room 1910, Binjiang International Hotel, No. 105 Jianshe Road, Heping District, Tianjin |
| Taiyuan | +86 351 872 0670 | [email protected] | Room T2-BG2-024, Terminal T2, Taiyuan Wusu International Airport, Xiaodian District, Taiyuan City, Shanxi Province |
| Zhengzhou | +86 371 6327 6078/ +86 371 6327 6079 | [email protected] | No. 119, 9th Floor, Block A, Building 3, No. 49, Jinshui East Road, Zhengdong New District, Zhengzhou City, Henan Province |
| Eastern Region | |||
| Shanghai | +86 21 6248 1110 | [email protected] | Room 401, Business Building, Shanghai Equatorial Hotel, No. 65 West Yan'an Road, Shanghai |
| Nanjing | +86 021 6248 1110 | [email protected] | Room 2406, Building A, New Century Plaza, No. 288, East Zhongshan Road, Nanjing |
| Changzhou | +86 21 6248 1110 | [email protected] | Room 918, Business Building, Jiuzhou Huanyu Hotel, No. 66 Guanhe East Road, Changzhou |
| Qingdao | +86 21 6248 1110 | [email protected] | Room 407, Fuhua Hotel, Airport, No. 30, Hong Kong Middle Road, Shinan District, Qingdao |
| Nantong | +86 21 6248 1110 | [email protected] | Room 1809, Building 3, Wanda Plaza, No. 9 Shennan Road, Nantong City, Jiangsu Province |
| Zhejiang District | |||
| Hangzhou | +86 571 8586 0401 | [email protected] | Room 1004, Yuntian Fortune Center, No. 63, Huancheng North Road, Xiacheng District, Hangzhou |
| Wenzhou | +86 577 8689 2289 | [email protected] | Gate 1 of International Hong Kong, Macao and Taiwan Departures, No. 1 Airport Avenue, Longwan District, Wenzhou City, Zhejiang Province |
| Ningbo | +86 0574 8720 3380 | [email protected] | Room 2507, China CITIC Bank Building, No. 36 Zhenming Road, Haishu District, Ningbo City |
| Yiwu | +86 579 8529 1571 | [email protected] | No. 201, Civil Aviation Road, Beiyuan Street, Yiwu City, Jinhua City, Zhejiang Province |
| Southwest | |||
| Chengdu | +86 28 8595 8616 | [email protected] | Room 1916, 19th Floor, Tower A, Air China Century Center, No. 1 Hangkong Road, Wuhou District, Chengdu |
| chongqing | +86 23 6799 8533 | [email protected] | 8-3, Building 12, Sunac Jinmao Times, No. 18 Qixia Road, Yubei District, Chongqing |
| Guiyang | +86 851 8550 1685 | [email protected] | 20th Floor, Unit 1, Building 6, Poly International Plaza, No. 42, Shinan Road, Guiyang City, Guizhou Province |
| Taiwan, China (Mon-Fri 08:45am - 12:45pm & 2pm - 5:30pm (closed on public holidays) | |||
| Taipei | +88 62 2717 0377 | [email protected] | Room A, 6th Floor, No. 223, Songjiang Road, Zhongshan District, Taipei City |
| Kaohsiung | +88 62 2717 0377 | [email protected] | Room 6, 22nd Floor, No. 31, Haihai Road, Lingya District, Kaohsiung City 802 |
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Frequently asked questions
How to contact Air Macau Customer Care No.?
You can contact Air Macau through its website, Facebook page (https://www.facebook.com/airmacul1994) and Instagram (https://www.facebook.com/airmacul1994). Regional phone numbers include +853 8396 5555 (Macau) and +816 6263 5383 (Japan). For email inquiries use [email protected].Does Air Macau have WhatsApp support?
Air Macau does not currently offer WhatsApp support. You can reach them via the phone numbers, email, or social media links provided above.How to file a complaint with Air Macau?
You can file a complaint by using the Feedback Form at https://www.airmacau.com.mo/#/feedback, the Reservation Enquiry page at https://www.airmacau.com.mo/#/bookingQuery, or the Ticket Refund & Change Regulations page at https://www.airmacau.com.mo/#/refmod.What are the working hours of Air Macau customer service?
Air Macau customer service operates Monday to Friday from 9 am – 1 pm and 2 pm – 6 pm, and is closed on statutory holidays.Where is the Air Macau head office located?
The Air Macau head office is located at Block D, G/F, Tower 2, Tai Fung Plaza, No. 6‑16 Berlin Street, Macau.
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