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Airbnb Customer Care No.

www.airbnb.co.in
Travel & Hotels

Contact Airbnb customer care. Get Airbnb email id, helpline, complaint details, address & support info.

About

Airbnb is a global online marketplace for lodging, vacation rentals and experiences, headquartered in San Francisco and operating in India through Airbnb India Private Limited. It connects millions of hosts and guests worldwide, enabling travelers to find unique accommodations. For booking, cancellations, refunds or any other queries, customers can reach Airbnb customer care using the contact details below.

Email addresses

  • [email protected]

    General Info

Important links

For Cancel Reservation

Through App

Tap on Trips and tap the reservation you want to cancel.
For a reservation that says Pending Host approval, tap Cancel reservation.
Tap Cancel request

Through Desktop

Go to Trips and click Show more trip plans
For a reservation that says Pending Host approval, click Cancel reservation
Click Cancel request

Note: Some reservations may generate additional charges or temporary authorisations.

Refunds on fees

Cleaning fees: If there is a cleaning fee, it is always refunded if you cancel before check-in.
Airbnb service fees: Service fees are refunded if you cancel during the free cancellation period for your reservation.
On-site property fees: If a hotel or other professional Host collects property fees on-site, any refund of those fees is at the discretion of the Host.
For more information, please read.

Registered Office (India)

Airbnb India Private Limited 4th floor, statesman house, barakhamba road Connaught Place new delhi Central Delhi - 110001 India

Corporate Office (US)

Airbnb, Inc. 888 Brannan Street San Francisco, California 94103 United States

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Frequently asked questions

  • What is Airbnb email id for complaints?

    You can email Airbnb at [email protected] for general inquiries and support.

  • How to contact Airbnb customer care?

    You can contact Airbnb customer care by emailing [email protected], or reaching out via their social media handles on Facebook, Twitter and Instagram.

  • Does Airbnb have WhatsApp support?

    Airbnb does not currently offer WhatsApp support. You can reach them by email at [email protected] or via their social media channels.

  • How to file a complaint with Airbnb?

    You can file a complaint with Airbnb by emailing [email protected] or using the feedback form at https://www.airbnb.co.in/help/contact-us/logged-out.

  • How can I cancel a reservation on Airbnb?

    To cancel a reservation, log in to the Airbnb app or website, go to 'Trips', select the reservation you wish to cancel, and tap or click 'Cancel reservation'. Follow the on‑screen instructions to confirm the cancellation.

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