Airtel Customer Care Number 121

Press 1- For postpaid services. Press 1- To know outstanding data balance, bill status and airtel thanks rewards. Press 9- To talk to customer care executive Press 2- To report an issue related to internet, sim lost, billing and payments. Press 3- To know data packs, international roaming packs, hello tunes and do not disturb services. Press 4- To change IVR language or convert number to prepaid.

Press 1- To know outstanding data balance, bill status and airtel thanks rewards. Press 9- To talk to customer care executive

Press 9- To talk to customer care executive

Press 2- To report an issue related to internet, sim lost, billing and payments.

Press 3- To know data packs, international roaming packs, hello tunes and do not disturb services.

Press 4- To change IVR language or convert number to prepaid.

Press 2- For prepaid services. Know your account balance & validay/ Data pack.

Know your account balance & validay/ Data pack.

Press 3- For extreme fiber and fixed line. Press 1- Enter airtel extreme fiber landline number. Press 2- Enter fiber account number.

Press 1- Enter airtel extreme fiber landline number.

Press 2- Enter fiber account number.

Press 4- For airtel digital TV services. Press 1- For an existing airtel TV customer. Press 2- For new connection/ To know the status of the customer.

Press 1- For an existing airtel TV customer.

Press 2- For new connection/ To know the status of the customer.

SMS "START <Option>" or "START <Option>, <Option>" to register your preference for receiving selective categories of promotional SMS', to 1909. (see below for Preference Options)

In case you want to stop all promotions, SMS "START 0" to 1909.

Or you could register via our dedicated IVR at 1909, from you airtel mobile or landline phone

If you have any query first contact at customer care center 121 or email at [email protected]

In case you don't get satisfactory resolution of your query, you can contact Nodal Officers (Mon-Fri, 9:30 am to 6:30 pm) with complaint reference number and details of grievance, the details of the nodal officers of the circle are given below:

While raising an appeal to the Appellate Authority, the Service Request No. shared by the complaint center should be available.

The appeal should be filed within 90 Days of the expiry of the complaint or request resolution time specified by the complaint center.

The Appellate Authority will provide a Unique Reference number within 3 days of reporting the issue.