Airtel Customer Care Number 121 customer care number is 121. Get Airtel Customer Care Number 121 toll free number, helpline, email id, complaint number & support info.
Toll-free numbers
- 121
Prepaid & Postpaid,Broadband - Query/Request Helpline No.
- 198
Prepaid & Postpaid - Complaint Helpline No.
All India numbers
- 993 301 2345
For Postpaid In case calling from any other number
- 993 309 9330
For Prepaid In case calling from any other number
- 981 019 8101
For Prepaid in case calling from any other number
- 981 001 2345
Airtel Postpaid
About
Airtel is a leading Indian telecommunications company headquartered in New Delhi. It provides mobile, broadband, and digital TV services to millions of customers across India. For billing, network, or service queries, customers can reach Airtel customer care using the contact details below.
Email addresses
- [email protected]
For Customer Support
Important links
IVRS Menu
Press 1- For postpaid services. Press 1- To know outstanding data balance, bill status and airtel thanks rewards. Press 9- To talk to customer care executive Press 2- To report an issue related to internet, sim lost, billing and payments. Press 3- To know data packs, international roaming packs, hello tunes and do not disturb services. Press 4- To change IVR language or convert number to prepaid.
Press 1- To know outstanding data balance, bill status and airtel thanks rewards. Press 9- To talk to customer care executive
Press 9- To talk to customer care executive
Press 2- To report an issue related to internet, sim lost, billing and payments.
Press 3- To know data packs, international roaming packs, hello tunes and do not disturb services.
Press 4- To change IVR language or convert number to prepaid.
Press 2- For prepaid services. Know your account balance & validay/ Data pack.
Know your account balance & validay/ Data pack.
Press 3- For extreme fiber and fixed line. Press 1- Enter airtel extreme fiber landline number. Press 2- Enter fiber account number.
Press 1- Enter airtel extreme fiber landline number.
Press 2- Enter fiber account number.
Press 4- For airtel digital TV services. Press 1- For an existing airtel TV customer. Press 2- For new connection/ To know the status of the customer.
Press 1- For an existing airtel TV customer.
Press 2- For new connection/ To know the status of the customer.
SMS
SMS "START <Option>" or "START <Option>, <Option>" to register your preference for receiving selective categories of promotional SMS', to 1909. (see below for Preference Options)
In case you want to stop all promotions, SMS "START 0" to 1909.
Or you could register via our dedicated IVR at 1909, from you airtel mobile or landline phone
Airtel Prepaid
| Circle | Phone Number |
|---|---|
| Delhi | 9810198101 |
| UP East | 9935199351 |
| UP West | 9897098970 |
| Punjab | 9815098150 |
| Haryana | 9896098960 |
| Himachal Pradesh | 9816098160 |
| J&K | 9906099060 |
| Kolkata | 9831098310 |
| West Bengal | 9933099330 |
| Bihar | 9934099340 |
| Shillong | 9862098620 |
| Assam | 9954099540 |
| Orissa | 9937099370 |
| Kerala | 9895198951 |
| Karnataka | 9845098450 |
| Andhra Pradesh | 9849098490 |
| TN / Chennai | 9894198941 |
| Madhya Pradesh | 9893098930 |
| Mumbai | 9892098920 |
| Maharashtra | 9890098900 |
| Gujarat | 9898098980 |
| Rajasthan | 9950099500 |
Airtel Prepaid Short Ussd Codes
| Airtel balance and validity check | *123# |
|---|---|
| Airtel offer code | *121*1# |
| Airtel balance check code | *121*2# |
| Airtel number check | *282#, *121#, *121*9# |
| Start Service | *121*4# |
| Stop Services | *121*5# |
| SMS Packs | *121*30# |
| Airtel self care menu code | *121# |
| Airtel talktime balance transfer | *141# |
| Airtel recharge with coupon code | *121*3# |
| Airtel Unlimited cafe pack for 1hour | *121*8# |
| Check Last 5 Transactions and also Value Added Services. | *121*7#and proceed '1' |
| Airtel smart & data pack details check code | *121*11#, *121*10# |
| Airtel payment bank balance and other details | *121# and proceed '9' |
| Airtel talktime balance transfer service | *141# |
| Take Airtel advance talktime loan | *141# |
| Airtel ask talktime service | *141# |
| Airtel call me back sms service | *141# |
| Airtel internet loan code | *141#*567# (service terminated) |
| Airtel caller tune | *678*559# |
| Airtel missed call alert service | *888# |
| Airtel Upcoming pack details check code | *121*2# |
| Find Nearest Airtel store address check | send sms "ARC"<pincode> to 121 |
| Port Airtel mubile number | send sms port <mobile number> to 1900 |
| Find Nearest Airtel store address check | send sms STORE to 121 |
Airtel Postpaid
| Circle | Phone Number |
|---|---|
| Chennai / Tamil Nadu | 98400123459894012345 |
| AP and Telangana | 9849012345 |
| Assam | 9954012345 |
| Bihar and Jharkhand | 9934012345 |
| Delhi NCR | 9810012345 |
| Gujarat | 9898012345 |
| Haryana | 9896012345 |
| Himachal Pradesh | 9816012345 |
| Jammu and Kashmir | 9906012345 |
| Karnataka | 9845012345 |
| Kerala | 9895012345 |
| Kolkata | 9831012345 |
| Maharashtra and Goa | 9890012345 |
| MP and Chattisgarh | 9893012345 |
| Mumbai | 9892012345 |
| North East | 9862012345 |
| Orissa | 9937012345 |
| Punjab | 9815012345 |
| Rajasthan | 9829012345 |
| UP East | 9935012345 |
| UP West and Uttarakhand | 9897012345 |
| West Bengal | 9933012345 |
Airtel Postpaid Short Ussd Codes
| Airtel postpaid due amount check | send sms "OT" to 121 |
|---|---|
| Airtel postpaid current usage check | send an sms "UNB" to 121 |
| Airtel postpaid bill payment check | send an sms "PMT" to 121 |
| Airtel postpaid bill summary check | send an sms "BILL" to 121 |
| Airtel postpaid current bill plan | send an sms "BP" to 121 |
| Stop Airtel postpaid E-bill | send an sms "EBILL" to 121 |
| Last 3 payment details | SMS PAY to 121 |
| Service Request Status | SMS SR to 121 |
| New Bill Plans | SMS NBP to 121 |
| One time email bill | SMS EBILL <Email ID> <month> to 121 |
| Email bill subscription | SMS STOPPAPER <E mail ID> to 121 |
| Airtel postpaid due amount check | *121*1# |
| Airtel postpaid current usage check | *121*2# |
| Airtel postpaid bill payment check | *121*4# |
| Airtel postpaid bill summary check | *121*5# |
| Stop Airtel postpaid E-bill | *121*11# |
Do Not Disturb (DND)
If you have any grievance or concerns with respect to any content available on Airtel Thanks, please write to our Grievance Officer at the below mentioned email ID.
| Name | Nitin Grover |
|---|---|
| [email protected] | |
| Address | Airtel Center, Plot No. 16, Udyog Vihar Phase IV, Gurgaon- 122015 |
Grievance Redressal Procedure
If you have any query first contact at customer care center 121 or email at [email protected]
In case you don't get satisfactory resolution of your query, you can contact Nodal Officers (Mon-Fri, 9:30 am to 6:30 pm) with complaint reference number and details of grievance, the details of the nodal officers of the circle are given below:
Airtel Mobile All India Nodal Officer List
| Circle | contact | Address | |
|---|---|---|---|
| Chennai | 9952434865 | [email protected] | Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004 |
| AP and Telangana | 9959334865 | [email protected] | Bharti Airtel Limited, Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad - 500016 |
| Assam | 9957134865 | [email protected] | Bharti Airtel Limited, Bharti House, Six mile Khanapara, Guwahati - 781022 |
| Haryana | 9996034865 | [email protected] | Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , state- Haryana |
| Kerala | 9995834865 | [email protected] | Bharti Airtel Limited, SL Avenue, N H Bypass Kundanoor Jn,Maradu P O Kochi, 682304, Kerala |
| Orissa | 9937449253 | [email protected] | Bharti Airtel Limited, Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha |
| Maharashtra and Goa | 9987234865 | [email protected] | Bharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014 |
| Mumbai | 9987234865 | [email protected] | Bharti Airtel Limited, 7th Floor , Interface Building No 7 , Mindspace , Link Road , Malad west , Mumbai - 400064 , Maharashtra |
| Tamil Nadu | 9952434865 | [email protected] | Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004 |
| UP East | 9935334865 | [email protected] | Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow - 226010 |
| UP West and Uttarakhand | 9897534865 | [email protected] | Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh |
| Kolkata | 9831234865 | [email protected] | Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal |
| Bihar and Jharkhand | 9934334865 | [email protected] | Bharti Airtel Limited, Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India |
| Delhi NCR | 9818334865 | [email protected] | Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase - IV, Gurgaon - 122015 |
| Gujarat | 7490034865 | [email protected] | Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad-380054 |
| Himachal Pradesh | 9805034865 | [email protected] | Bharti Airtel Limited, Block No. 11 A, SDA Complex, Kasumpti, Shimla 171009 |
| Jammu and Kashmir | 9797334865 | [email protected] | Bharti Airtel Limited, B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu & Kashmir 180012 |
| Karnataka | 9972534865 | [email protected] | Bharti Airtel Limited, No 55, divyashree towers ,Bannerghatta Road Bangalore-560029 |
| MP and Chattisgarh | 9893134865 | [email protected] | Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar , Indore, Madhya Pradesh |
| North East | 9612034865 | [email protected] | Bharti Hexacom Limited, Modrina Mansion, 1st Floor, Laitumukrah Main Road, Shillong-793003 |
| West Bengal | 9831234865 | [email protected] | Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal |
| Punjab | 9878434865 | [email protected] | Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh 160101 |
| Rajasthan | 9928034865 | [email protected] | Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan |
If the resolution provided by the nodal officers is not satisfactory, then you may file an Appeal with the Appellate Authority (9:30 am to 6:30 pm from Mon-Fri), the conatct details of the appellate authority given below:
While raising an appeal to the Appellate Authority, the Service Request No. shared by the complaint center should be available.
The appeal should be filed within 90 Days of the expiry of the complaint or request resolution time specified by the complaint center.
The Appellate Authority will provide a Unique Reference number within 3 days of reporting the issue.
Appellate Authority
| Circle | Phone No. | Email Address | Office Address Bharti Airtel Limited |
|---|---|---|---|
| Bihar and Jharkhand | 9934844866 | [email protected] | Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India |
| AP and Telangana | 9959444865 | [email protected] | Splendid Towers, Opp. Begumpet Police Station, Begumpet, Hyderabad - 500016 |
| Assam | 9957599118 | [email protected] | Bharti House, Six mile Khanapara, Guwahati - 781022 |
| Haryana | 9729044865 | [email protected] | Plot No 41 & 42, Industrial Park , Sector 2, Growth Center, Saha, Distt Ambala , state- Haryana |
| Jammu and Kashmir | 9797344865 | [email protected] | B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu, Jammu & Kashmir 180012 |
| Karnataka | 9972544865 | [email protected] | No 55, divyashree towers , Bannerghatta Road Bangalore - 560029 |
| Kerala | 9995844865 | [email protected] | SL Avenue, N H Bypass Kundanoor Jn, Maradu P O Kochi, 682304, Kerala |
| MP and Chattisgarh | 9981544865 | [email protected] | 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar , Indore, Madhya Pradesh |
| Mumbai | 9987244865 | [email protected] | 7th Floor , Interface Building No 7 , Mindspace , Link Road , Malad west , Mumbai - 400064 , Maharashtra |
| North East | 9612906264 | [email protected] | Bharti Hexacom Limited,Modrina Mansion, 1st Floor, Laitumukrah Main Road, Shillong- 793003 |
| Orissa | 9937044865 | [email protected] | Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha |
| Tamil Nadu | 9940644865 | [email protected] | No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004 |
| Chennai | 9940644865 | [email protected] | No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004 |
| Delhi NCR | 9958444865 | [email protected] | Plot No. 16, Udyog Vihar, Phase - IV, Gurgaon - 122015 |
| Gujarat | 9724544865 | [email protected] | Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054 |
| Himachal Pradesh | 9805044865 | [email protected] | Block No. 11 A, SDA Complex, Kasumpti, Shimla 171009 |
| Kolkata | 9831844865 | [email protected] | Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal |
| Maharashtra and Goa | 9987244865 | [email protected] | Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014 |
| Punjab | 9878444865 | [email protected] | Plot No.21, Rajiv Gandhi Technology Park, Chandigarh 160101 |
| Rajasthan | 9928944865 | [email protected] | Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan |
| UP East | 9794544865 | [email protected] | TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow - 226010 |
| UP West and Uttarakhand | 9997444865 | [email protected] | B38/C1, Sector 57, Noida- 201301 Uttar Pradesh |
| West Bengal | 9831844865 | [email protected] | Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal |
The Appellate Authority will revert with resolution within 39 days from the date of filing the appeal.
Grievance Redressal - Related to Airtel Thanks App
If you have any grievance or concerns with respect to any content available on Airtel Thanks, please write to our Grievance Officer at the below mentioned email ID.
| Name | Nitin Grover |
|---|---|
| [email protected] | |
| Address | Airtel Center, Plot No. 16, Udyog Vihar Phase IV, Gurgaon- 122015 |
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Frequently asked questions
What is Airtel customer care number?
Airtel customer care number is 9933012345. You can call this number for all inquiries.What is Airtel toll free number?
Airtel toll free number is 121. This number handles prepaid, postpaid, and broadband queries.What is Airtel email id for complaints?
You can email Airtel at [email protected] for complaint-related queries.How to contact Airtel customer care?
You can contact Airtel customer care by calling 121 (toll‑free) or 9933012345 (all‑India), emailing [email protected], visiting https://www.airtel.in, or reaching out via their social media channels on Facebook, LinkedIn, Twitter, and YouTube.Does Airtel have WhatsApp support?
Airtel does not currently offer WhatsApp support. You can reach them via phone 121 or email [email protected].How to file a complaint with Airtel?
To file a complaint, you can email [email protected] or call 121. You may also visit the Help / Support Center at https://www.airtel.in/help for additional assistance.
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