All Nippon Airways (ANA) Contact No. 000-800-100-9274

Press 1: For reservation enquiry including rewards & upgrade

Press 2: For ANA mileage club enquiry

Press 3: For flight operation status via text messaging

+81-343326868 (charged Business Hours : 24 hours 7 days/week)

+570-029701 (fixed rate from anywhere in Japan)

+3-67418702 (charged Business Hours : 9am-6pm 7 days/week)

Baggage weight for first class 70 lbs./32 kg per piece. For Business class not more then 70 lbs./32 kg per piece and for Premium Economy and Economy Class the weight must be 50 lbs./23 kg per piece

Excess baggage fees will apply when checking in most baggage that exceeds the free baggage allowance.