ASA India Customer Care No. 1800 1201 15566

If you have any query/complaint, then you can contact to the higher level of staff (Branch Manager, Regional Manager or District Manager)

You can also call at Tollfree No.: 1800120115566 or you can also post your complaint at: Address: ASA International India Microfinance Limited, Victoria Park, 4th Floor, GN - 37/2, Sector -V, Salt Lake City, Kolkata -700091 West Bengal

Your complaint will be addressed within 48 hours to a week time.

If your query/complaint is still not solved within a given time period, then you can contact to the Complaints Redressal Officer/Nodal Officer. Name: Ms. Vanita Mundhra, Company Secretary Contact No.: 033-23578508, 033-23578518 (Timing- 10am-5pm) Email: [email protected]

If you are not satisfied by the Complaints Redressal Officer/Nodal Officer, then you can contact to the Officer-in-charge of the Regional Office of DNBS of RBI. Contact No.: 033-22307850, 033-22308331 Email: [email protected] Address: Department of Non Banking Supervision, Reserve Bank of India, 15, Netaji Subhas Road, Kolkata- 700001