Asiana Airlines Customer Care No. customer care number is 01149638260. Get Asiana Airlines Customer Care No. toll free number, helpline, email id, complaint number & support info.
All India numbers
- 0 114 963 8260
For Contact Support
- 0 114 963 8261
For General Query
- 0 124 461 0610
For reservation queries
About
Asiana Airlines is a South Korean airline headquartered in Seoul, South Korea. It operates both domestic and international flights, serving millions of passengers worldwide. For booking, reservation, or support queries, customers can reach Asiana Airlines customer care using the contact details below.
Important links
Office in India (Delhi)
| S.No. | Office Name | Tele Phone | Fax No. | Address |
|---|---|---|---|---|
| 1 | Airport Office | 011-49638260, 011-49638261 | 011-49638262 | Indiras Gandhi International Airport T-3,Room Nbr-26,4Th Floor, Airline Offices |
| 2 | Sales Office | 0124-4690813, 0124-4690814 | 011-23736999 | #410, 4th Floor, ABW Tower, IFFCO Chowk, MG Road, Gurgaon-122001 |
Asiana Branches
South Korea
| Sr No. | Reservation/ Sales Office | Contact Information | Business hours | Address |
|---|---|---|---|---|
| 1 | Korea Reservation Center | TEL : 82-2-2669-8000 FAX : 82-2-2669-4001 | International : Weekday 07:00 ~ 22:00Weekend/Holidays 08:00 ~ 19:00- Domestic : 07:00 ~ 19:00 | |
| 2 | Busan Gimhae Airport | TEL : 82-51-971-2626 FAX : 82-51-671-4226 | Asiana Airlines, Gimhae International Airport, 108, Gonghangjinip-ro, Gangseo-gu, Busan | |
| 3 | Busan Sales Office | TEL : 82-2-2669-8000 FAX : 82-51-971-4226 | 46718 ,108, Gonghang-jinipro,Gangseo-Gu, Busan 2F | |
| 4 | Changwon Sales Office | TEL : 82-55-266-2653 FAX : 82-55-266-2603 | Asiana Airlines, 2nd floor, Korea Industrial Complex Corp, 754, Changwon-daero, Seongsan-gu, Changwon-si, Gyeongsangnam-do | |
| 5 | Cheongju Airport | TEL : 82-43-213-0500 FAX : 82-43-214-6419 | 1st floor, Cheongju INT´L Airport, 5-1, Ipsang-ri, Naesu-eup, Cheongwon-gun, Chungcheongbuk-do | |
| 6 | Chuncheon Sales Office | TEL : 82-33-242-6701 FAX : 82-33-242-6700 | Jungangno 30, Chuncheon-si, Gangwon-do, Korea | |
| 7 | Daegu Airport | TEL : 82-53-720-6800 FAX : 82-53-982-2223 | Daegu International Airport Domestic Terminal, 221 Gonghang-ro, Dong-gu, Daegu *Ticket reservation / ticketing counter not in operation | |
| 8 | Daejeon Sales Office | TEL : 82-2-2669-8000 FAX : 82-42-224-3509 | (Dunsan-dong)51, Dunsanbuk-ro, Seo-gu, Daejeon *From 31th December 2014 Reservation counter service will be end, From 1st January 2015 please use Asiana airlines homepage or reservation center(+82)1588-8000) | |
| 9 | Gwangju Airport | TEL : +82-62-607-6400 FAX : +82-62-941-5591 | Asiana Airlines, Gwangju Airport, 420-25, Sangmu-daero, Gwangsan-gu, Gwangju | |
| 10 | Jeju Airport | TEL : 82-64-743-2626 FAX : 82-64-743-6633 | Jeju international Airport 2 , Gonghang-ro, Jeje-si Jeju-do 63115 KOREA | |
| 11 | Jeonju Sales Office | TEL : 82-63-284-2800 FAX : 82-63-284-2850 | 12th floor,Daewoo Building,568-95, Seonosong-dong, Wansan-gu, Jeonju-si, Jeollabuk-do | |
| 12 | Main Ticketing Office | TEL : 82-2-2669-4100 | Weekdays 09:00~18:00 | hyosung harringtonsquare, 92 Mapo-daero, Mapo-gu, Seoul, Republic of Korea |
| 13 | Muan Airport | TEL : +82-62-607-6400 FAX : +82-62-453-8822 | Asiana Airlines, Muan International Airport, 970-260, Gonghang-ro, Mangun-myeon, Muan-gun, Jeollanam-do | |
| 14 | Seoul (Gimpo Airport) | TEL : 82-2-2665-2626 FAX : 82-2-2669-1154 | Domestic : 1, International : 2 | 38, Hanul-gil, Gangseo-gu, Seoul |
| 15 | Seoul (Incheon Airport) | TEL : 82-32-744-2000 FAX : 82-32-744-2139 | Asiana Airlines, Incheon International Airport Passenger Terminal, 272, Gonghang-ro, Jung-gu, Incheon | |
| 16 | Ulsan Airport | TEL : 82-52-711-6900 FAX : 82-52-287-4933 | Asiana Airlines, Ulsan Airport, 1103, Saneop-ro, Buk-gu, Ulsan | |
| 17 | Yeosu Airport | TEL : 82-61-805-6300 FAX : 82-61-682-9847 | 386, Yeosun-ro, Yulchon-myeon, Yeosu-si, Jeollanam-do |
Northeast Asia
| S.No. | Reservation/ Sales Office | Contact Information | Business hours | Address |
|---|---|---|---|---|
| 1 | China Asiana Club | TEL : 400-650-8000 (Call from abroad : 86-10-8451-0101) | ||
| 2 | China Reservation Center | TEL : 400-650-8000 (Call from abroad : 86-10-8451-0101) | 08:30 ~ 17:30 (All around year) | |
| 3 | Japan Asiana Club | TEL : 03-3836-2692 (Call from abroad : 81-3-3836-2692) FAX : 03-5807-2603 (Call from abroad : 81-3-3836-2692) | Shoko Chukin Seimei Building 9F, 1-10-12 Ueno, Taito-ku, Tokyo 110-0005, Japan Asiana Club Service Center | |
| 4 | Japan Reservation Center | TEL : 81-3-5812-6600 (For domestic Calls 0570-082-555) FAX : 81-3-5807-2603 | 09:00 ~ 18:00 ( All around year) | |
| 5 | Beijing Capital INT´L Airport | TEL : 86-10-6453-0199 | Room C5S071, Ternimal 3, Beijing Capital International Airport, BEIJING ,CHINA | |
| 6 | Beijing Sales Office | TEL : 86-10-8460-9561~9563 FAX : 86-10-8460-9588 | 12th Floor A/F, Tower A GATEWAY Plaza, NO.18 Xiaguangli North RD East Third Ring, Chaoyang District, BEIJING, CHINA (100027) | |
| 7 | Changchun Airport | TEL : 86-431-8458-4000 | Room326, Terminal 1 Changchun Longjia International Airport, NO.3500 Jiutai District, Changchun City, Jilin Province, CHINA | |
| 8 | Changchun Sales Office | TEL : 86-431-8894-6606 | Room1004, Shangri-La Hotel NO.569 Xian RD, Chaoyang District, Changchun City, Jilin Province, CHINA | |
| 9 | Changsha Airport | TEL : 86-731-8296-1188 | Terminal 2, Changsha Huanghua International Airport, Changsha City, Hunan Province, CHINA | |
| 10 | Chengdu Sales Office | TEL : 86-28-6557-2322/2333 FAX : 86-28-6557-2320 | Room 2108, NO.1 Pingan Fortune Center, Section 3, Renmin South RD, Wuhou District, Chengdu City, Sichuan Province, CHINA | |
| 11 | Chengdu Tianfu Airport | TEL : 86-28-8697-7252 | Room E4032, T1 Terminal, Chengdu Tianfu International Airport, Chengdu City, Sichuan Province, CHINA | |
| 12 | Chongqing Airport | TEL : 86-23-6715-3115 FAX : 86-23-6715-2720 | Room 34108, Terminal 3, Chongqing Jiangbei International Airport, Yubei District, Chongqing, CHINA | |
| 13 | Dalian Airport | TEL : 86-411-8388-7173/7174 FAX : 86-411-8388-6179 | Room B4002, Dalian Zhoushuizi International Airport, NO.100 Yingke RD, Ganjingzi District, Dalian City, Liaoning Province, CHINA | |
| 14 | Fukuoka Airport | TEL : 81-92-477-0051 FAX : 81-92-477-0053 | 4F, Fukuoka Kokusai Kuko Kokusaisen Terminal, Oaza-Aoki739, Hakata-Ku, Fukuoka-City, 812-0851, Japan | |
| 15 | Guangzhou Airport | TEL : 86-20-8613-5353 FAX : 86-20-8612-8897 | Room W102, Pullman Airport Hotel Guangzhou Baiyun International Airport, Huadu District, Guangzhou City, Guangdong Province, CHINA | |
| 16 | Guangzhou Sales Office | TEL : 86-20-2237-1748 FAX : 86-20-2237-1579 | Room 909, South Tower World Trade Center NO.371-375 Huanshi East RD Yuexiu District, Guangzhou City, Guangdong Province, CHINA | |
| 17 | Haneda Airport | TEL : 81-3-6428-0063 FAX : 81-3-6428-0065 | International Terminal S5D1 2-6-5, Haneda-Airport,Ota-Ku,Tokyo 114-0041 Japan | |
| 18 | Hangzhou Airport | TEL : 86-571-8666-5941 FAX : 86-571-8666-5943 | Room 707, Block D Airport Building Hangzhou Xiaoshan International Airport, Hangzhou City, Zhejiang Province, CHINA | |
| 19 | Harbin Airport | TEL : 86-451-8775-3735/3736 | Room 309, Terminal 1 Harbin Taiping International Airport, 1st Yingbin RD, Daoli District, Harbin City, Heilongjiang Province, CHINA | |
| 20 | Hong Kong Airport | TEL : 852-2769-7782/3 FAX : 852-2769-7784 | Passenger Terminal Building, Hong Kong INT´L Airport Lantau, Hong Kong | |
| 21 | Hong Kong Sales Office | TEL : 852-2523-8585 FAX : 852-2524-6152 | Suite 1711, 17/F, Tower 1, The Gateway , 25 Canton Road, Harbour City, TsimShaTsui, Kowloon, Hong Kong | |
| 22 | Nagoya Airport | TEL : 81-569-38-0088 FAX : 81-569-38-0089 | Terminal 2F Centrair, Tokoname-City, Aichi-Pref 479-0881, Japan | |
| 23 | Nanjing Airport | TEL : 86-25-5248-2099 FAX : 86-25-5248-2059 | Room 3F-014&015 Transport Center, Terminal 2 Lukou International Airport, Nanjing City, Jiangsu Province, CHINA | |
| 24 | Narita Airport | TEL : 81-476-34-8311 FAX : 81-476-34-8312 | Room # S3138, No.1 Passenger Terminal, Bldg. Int´L Airport, Narita-City, Chiba-Pref 282-0011, Japan | |
| 25 | Okinawa Airport | TEL : 81-98-857-6410 FAX : 81-98-857-6802 | 3F Naha International Airport, Kagamizu 150, Naha-city, Okinawa 901-0142 | |
| 26 | Osaka Kansai Airport | TEL : 81-72-456-5011 | NORTH AIRLINE BLDG. 2F 1 Sensyukuko-kita, Izumisano-city, Osaka, JAPAN | |
| 27 | Qingdao Airport | TEL : 86-532-6789-5723 FAX : 86-532-6789-5722 | Room 2FFB006, Qingdao Jiaodong International Airport, Qingdao City, Shandong Province, CHINA | |
| 28 | Qingdao Sales Office | TEL : 86-532-8667-7100 | 6F, Crowne Plaza Hotel NO.76, HONGKONG Middle RD, Qingdao City, Shandong Province, CHINA | |
| 29 | Sapporo New Chitose Airport | TEL : 81-123-45-3013 FAX : 81-123-45-3014 | 3rd Floor, Shinchitose Airport International Terminal, bibi, Chitose City, Hokkaido | |
| 30 | Sendai Airport | TEL : 81-22-383-2566 FAX : 81-22-383-4571 | 2F Sendai Int´L Airport Bldg. Aza-Minamihara,Shimomasuda, Natori-City, Miyagi-Pref, 989-2401, Japan | |
| 31 | China Asiana Club | 400-650-8000 (Call from abroad : 86-10-8451-0101) | - | |
| 32 | China Reservation Center | 400-650-8000 (Call from abroad : 86-10-8451-0101) 08:30 ~ 17:30 (All around year) | - | |
| 33 | Japan Asiana Club | 03-3836-2692 (Call from abroad : 81-3-3836-2692) | 03-5807-2603 | Shoko Chukin Seimei Building 9F, 1-10-12 Ueno, Taito-ku, Tokyo 110-0005, Japan Asiana Club Service Center |
| 34 | Japan Reservation Center | 81-3-5812-6600 (For domestic Calls 0570-082-555) 09:00 ~ 18:00 ( All around year) | 81-3-5807-2603 | - |
| 35 | Beijing Capital INT´L Airport | 86-10-6453-0199 | Room C5S071, Ternimal 3, Beijing Capital International Airport, BEIJING ,CHINA | |
| 36 | Beijing Sales Office | 86-10-8460-9561~9563 | 86-10-8460-9588 | 12th Floor A/F, Tower A GATEWAY Plaza, NO.18 Xiaguangli North RD East Third Ring, Chaoyang District, BEIJING, CHINA (100027) |
| 37 | Changchun Airport | 86-431-8458-4000 | Room326, Terminal 1 Changchun Longjia International Airport, NO.3500 Jiutai District, Changchun City, Jilin Province, CHINA | |
| 38 | Changchun Sales Office | 86-431-8894-6606 | Room1004, Shangri-La Hotel NO.569 Xian RD, Chaoyang District, Changchun City, Jilin Province, CHINA | |
| 39 | Changsha Airport | 86-731-8296-1188 | Terminal 2, Changsha Huanghua International Airport, Changsha City, Hunan Province, CHINA | |
| 40 | Chengdu Sales Office | 86-28-6557-2322/2333 | 86-28-6557-2320 | Room 2108, NO.1 Pingan Fortune Center, Section 3, Renmin South RD, Wuhou District, Chengdu City, Sichuan Province, CHINA |
| 41 | Chengdu Tianfu Airport | 86-28-8697-7252 | Room E4032, T1 Terminal, Chengdu Tianfu International Airport, Chengdu City, Sichuan Province, CHINA | |
| 42 | Chongqing Airport | 86-23-6715-3115 | 86-23-6715-2720 | Room 34108, Terminal 3, Chongqing Jiangbei International Airport, Yubei District, Chongqing, CHINA |
| 43 | Dalian Airport | 86-411-8388-7173/7174 | 86-411-8388-6179 | Room B4002, Dalian Zhoushuizi International Airport, NO.100 Yingke RD, Ganjingzi District, Dalian City, Liaoning Province, CHINA |
| 44 | Fukuoka Airport | 81-92-477-0051 | 81-92-477-0053 | 4F, Fukuoka Kokusai Kuko Kokusaisen Terminal, Oaza-Aoki739, Hakata-Ku, Fukuoka-City, 812-0851, Japan |
| 45 | Guangzhou Airport | 86-20-8613-5353 | 86-20-8612-8897 | Room W102, Pullman Airport Hotel Guangzhou Baiyun International Airport, Huadu District, Guangzhou City, Guangdong Province, CHINA |
| 46 | Guangzhou Sales Office | 86-20-2237-1748 | 86-20-2237-1579 | Room 909, South Tower World Trade Center NO.371-375 Huanshi East RD Yuexiu District, Guangzhou City, Guangdong Province, CHINA |
| 47 | Haneda Airport | 81-3-6428-0063 | 81-3-6428-0065 | International Terminal S5D1 2-6-5, Haneda-Airport,Ota-Ku,Tokyo 114-0041 Japan |
| 48 | Hangzhou Airport | 86-571-8666-5941 | 86-571-8666-5943 | Room 707, Block D Airport Building Hangzhou Xiaoshan International Airport, Hangzhou City, Zhejiang Province, CHINA |
| 49 | Harbin Airport | 86-451-8775-3735/3736 | Room 309, Terminal 1 Harbin Taiping International Airport, 1st Yingbin RD, Daoli District, Harbin City, Heilongjiang Province, CHINA | |
| 50 | Hong Kong Airport | 852-2769-7782/3 | 852-2769-7784 | Passenger Terminal Building, Hong Kong INT´L Airport Lantau, Hong Kong |
| 51 | Hong Kong Sales Office | 852-2523-8585 | 852-2524-6152 | Suite 1711, 17/F, Tower 1, The Gateway , 25 Canton Road, Harbour City, TsimShaTsui, Kowloon, Hong Kong |
| 52 | Nagoya Airport | 81-569-38-0088 | 81-569-38-0089 | Terminal 2F Centrair, Tokoname-City, Aichi-Pref 479-0881, Japan |
| 53 | Nanjing Airport | 86-25-5248-2099 | 86-25-5248-2059 | Room 3F-014&015 Transport Center, Terminal 2 Lukou International Airport, Nanjing City, Jiangsu Province, CHINA |
| 54 | Narita Airport | 81-476-34-8311 | 81-476-34-8312 | Room # S3138, No.1 Passenger Terminal, Bldg. Int´L Airport, Narita-City, Chiba-Pref 282-0011, Japan |
| 55 | Okinawa Airport | 81-98-857-6410 | 81-98-857-6802 | 3F Naha International Airport, Kagamizu 150, Naha-city, Okinawa 901-0142 |
| 56 | Osaka Kansai Airport | 81-72-456-5011 | NORTH AIRLINE BLDG. 2F 1 Sensyukuko-kita, Izumisano-city, Osaka, JAPAN | |
| 57 | Qingdao Airport | 86-532-6789-5723 | 86-532-6789-5722 | Room 2FFB006, Qingdao Jiaodong International Airport, Qingdao City, Shandong Province, CHINA |
| 58 | Qingdao Sales Office | 86-532-8667-7100 | 6F, Crowne Plaza Hotel NO.76, HONGKONG Middle RD, Qingdao City, Shandong Province, CHINA | |
| 59 | Sapporo New Chitose Airport | 81-123-45-3013 | 81-123-45-3014 | 3rd Floor, Shinchitose Airport International Terminal, bibi, Chitose City, Hokkaido |
| 60 | Sendai Airport | 81-22-383-2566 | 81-22-383-4571 | 2F Sendai Int´L Airport Bldg. Aza-Minamihara,Shimomasuda, Natori-City, Miyagi-Pref, 989-2401, Japan |
| 61 | Shanghai (Hongqiao Airport) | 86-21-2235-1266/1264 | 86-21-2235-1269 | Room A-3-B39, T1 Terminal, Hongqiao International Airport, No.2550 Hongqiao RD, Changning District, Shanghai, China |
| 62 | Shanghai (Pudong Airport) | 86-21-6833-9600 | 86-21-6833-9603 | Room 2-B7-507, T2 Terminal, Pudong International Airport, No.6000 Yingbin RD, Pudong District, Shanghai, China |
| 63 | Shanghai Sales Office | 86-21-6270-3163 | Unit 03, 10F, Tower A, SOHO Zhongshan Plaza, No.1055 West Zhongshan Road, Shanghai, China | |
| 64 | Shenzhen Airport | 86-755-2345-9317/9318 | 86-755-2345-9314 | Room 604, Commercial Office Building C,T3·Space Industrial Innovation Park,Bao'an International Airport,Shenzhen City, Guangdong Province, China |
| 65 | Taipei Airport | 886-3-398-6010 | 886-3-398-6011 | Asiana Airlines, Room No. 2709 , Taoyuan Internatioal Airport Terminal 2 .No. 9,Hangjan S. Rd., Dayuan Shiang,Taoyuan, Taiwan 337, R.O.C. |
| 66 | Taipei Sales Office | 886-2-2581-4000 | 886-2-2521-8946 | 4F.-3, No.146, Songjiang Road., Taipei City , Taiwan |
| 67 | Tianjin Airport | 86-22-2727-8635 | Room 05-1, 11th Floor, Changrong Building, Nanma Road, Nankai District, Tianjin, China | |
| 68 | Weihai Airport | 86-631-864-2000 | 86-631-864-7766 | Weihai Dashuipo International Airport, Wendeng District, Weihai City, Shandong Province, China |
| 69 | Xi´an International Airport | 86-29-3327-9667 | Room1-175, Terminal 3, Xian Xianyang International Airport, Weicheng District, Xianyang City, Shanxi Province, China | |
| 70 | Yancheng Airport | 86-515-8821-5005 | 86-515-8821-5052 | Yancheng Nanyang International Airport, Tinghu District, Yancheng City, Jiangsu Province, China |
| 71 | Yanji Airport | 86-433-225-5811 | Room JC-B-007, Yanji Chaoyangchuan International Airport, NO.6666 Changbai Mountain RD, Yanji City, Jilin Province, China | |
| 72 | Yantai Ariport | 86-535-667-6302 | 86-535-667-6303 | B1 Domestic Office, Yantai Penglai International Airport, Yantai City, Shandong Province, China |
Southeast / Southwest Asia
| S.No. | Reservation/ Sales Office | Contact No. | Fax No. | Address |
|---|---|---|---|---|
| 1 | Bangkok Airport | 66-2-134-2895-8 | 66-2-134-2899 | Room N T5-18, 5F Main Terminal Suvarnabhumi International Airport,Bangkok |
| 2 | Bangkok Sales Office | 66-2-016-6500 | 66-2-016-6511 | 18th FL, Ploenchit Center, Sukhumvit Soi 2 , Sukhumvit Road, Klongtoey, Bangkok |
| 3 | Cebu Airport | 63-2-8662-8000 [email protected] | - | International Arrival Level, Mactan-Cebu International Airport Terminal 2, Lapu-lapu city, Cebu 6016 (no walk-in / local ticketing office) |
| 4 | Clark Field Airport | Clark International Airport Corporation., Diosdado Macapagal International Airport, Clark Special Economic Zone, Clarkfield Pampanga | ||
| 5 | Clark Field Sales Office | 63-2-8662-8000 | ||
| 6 | Da Nang Airport | 84-(0)236-323-9030 | 84-(0)236-3539-031 | Room no O-1-4 and O-1-5, first floor, Danang International Airport,Hoa Thuan Tay Ward, Hai Chau District, Danang city, Vietnam |
| 7 | Delhi Airport | 91-11-4963-8260 | Room No. 26, Level-4, Airlines Offices, IGI Airport, New Delhi - 110037 | |
| 8 | Delhi Sales Office | 91-124-4610-610 [email protected] / [email protected] | Ground Floor, Vatika Triangle near M.G Road Metro Station Shushant Lok, Phase-1, Gurgaoun – 122002 | |
| 9 | Hanoi Airport | 84-24-3587-6551/6552/6553 | 84-24-3584-4133 | Room 2W12B2, Wing B, 2th Floor, Terminal 2 Noibai International, Soc Son District, Hanoi City Vietnam |
| 10 | Hanoi Sales Office | 84-24-3722-8000 | 84-24-3831-5215 | Room 109, Daeha Business Center, 360 Kim Ma, Ba Dinh, Hanoi |
| 11 | Ho Chi Minh City Airport | 84-283-844-6714 | 84-283-848-6953 | Room No. 2.4.25 International Terminal, Tansonnhat Airport, Hochiminh City, Vietnam |
| 12 | Ho Chi Minh City Sales Office | 84-28-6272-9000 | 84-28-6289-2000 | F-08, 1st Floor, The Manor Officetel, 89 Nguyen Huu Canh Street, Ward 22, Binh Thanh District, Hochiminh City |
| 13 | Jakarta Airport | 62-21-8082-2291~2 | 62-21-5591-3253 | International Office Management Building, 4th Floor, Terminal 3, Soekarno-Hatta International Airport, Tangerang, Banten, 19120, Jakarta, Indonesia |
| 14 | Jakarta Sales Office | 62-21-5031-1030 | - | District 8 Prosperity Tower Unit 19I – SCBD Lot. 28, Jl. Jend. Sudirman Kav. 52-53 Senayan, Kebayoran Baru, Jakarta Selatan 12190, Indonesia |
| 15 | Manila Airport | 63-2-5310-2173 | 4th floor IPT building Ninoy Aquino International Airport Ninoy Aquino Avenue, Pasay City (Terminal 1) | |
| 16 | Manila Sales Office | 63-2-8662-8000 [email protected] | 6th floor The Salcedo Towers 169 H.V Dela Costa Street Salcedo village Makati City | |
| 17 | Phnom Penh Airport | 855-23-862-868 | Ml#21 At Malis Building, International Phnom Penh Airport, Phnom Penh, Cambodia. | |
| 18 | Phnom Penh Sales Office | 855-23-862-868 | Ml#21 At Malis Building, International Phnom Penh Airport, Phnom Penh, Cambodia. | |
| 19 | Phuket Airport | 66-76-328-610 | 66-76-328461 | #317 3rd Floor, PHUKET International Airport, T.Maikaow, A. Talang ,Phuket,83110, Thailand * For ticketing information and/or changes to reservations, please contact our Bangkok Sales Office(Tel. 02-016-6510). |
| 20 | Singapore Airport | 65-6542-9636 | 65-6545-3529 | 65 Airport Boulevard #B1-36 Changi Airport T3 Singapore 819663 |
| 21 | Singapore Sales Office | 65-6225-3866 | 65-6227-0250 | 6 Raffles Quay #11-04, Singapore 048580 |
| 22 | Yangon Airport | 95-(0)1-533-286/287 | 95-(0)1-533-285 | Room #5, Level 1, Guard of Honor BLDG, Yangon International Airport, Mingladon Township, Yangon Myanmar |
Central Asia
| S.No. | Reservation/ Sales Office | Contact No. | Fax No. | Address |
|---|---|---|---|---|
| 1 | Almaty Airport/ Sales Office | 7-(727)356-3235~7 | 7-(727)356-3238 | Zakarpatskaya Street 1a-35 Almaty,republic Of Kazakhstan |
| 2 | Tashkent Airport | 998-71-120-7384 | - | Tashkent intl' airport, 3rd floor |
| 3 | Tashkent Sales Office | 998-78-140-0900, 0901 | 998-71-140-0902 | Business Centre DUKAT 2nd Floor, 12B, Afrosiab street, Tashkent 100015, Uzbekistan |
USA
| S.No. | Reservation/ Sales Office | Contact No. | Fax No. | Address |
|---|---|---|---|---|
| 1 | US Reservation Center | +1-800-227-4262 (Toll Free) * If you connect to a phone number outside your country, you will be charged for an international call. Reservation: 07:00~24:00(Weekday) 08:00~24:00 (Weekend/Holidays) (PST) ※ Call will be redirected to the Korea Reservation Center during 17:00-24:00 Ticketing: 08:30~17:00 (Weekday) (PST) * If you connect to a phone number outside your country, you will be charged for an international call. * Calls made using toll-free or local phone numbers in your country may be charged or restricted depending on the policy (roaming service, prepaid SIM, etc.) of the telephone service provider and hotel conditions. | +1-213-380-1710 | 3530 Wilshire Blvd. STE 1700, Los Angeles, CA 90010 |
| 2 | Honolulu Airport | +1-808-836-1742 | +1-808-836-1850 | 300 Rodgers Blvd. Overseas Terminal Lobby 8 Honolulu, HI 96819 |
| 3 | Los Angeles Sales Office | +1-213-365-4500 | 3530 Wilshire Blvd. Suite 1700 Los Angeles, CA 90010 (OFFICE HOURS: 08:30~17:30) | |
| 4 | Los Angeles Airport | +1-310-642-0300 | +1-310-642-0309 | 380 World Way, Box S-37, Los Angeles, CA 90045 |
| 5 | New York Sales Office | +1-201-692-3777 | +1-201-692-3770 | 300 Frank W. Burr Blvd. Suite 550 Teaneck, Nj 07666 |
| 6 | New York Airport (JFK) | +1-718-751-1606 | JFK International Airport Terminal 1 Rm. 4G09 Jamaica, NY 11430 | |
| 7 | San Francisco Airport | +1-650-877-3010 | +1-650-877-3014 | San Francisco International Airport, I-4-032 San Francisco, CA 94128 |
| 8 | San Francisco Sales Office | +1-415-267-4200 | +1-415-543-3996 | 90 New Montgomery Street Suite 420 San Francisco, CA 94105 |
| 9 | Seattle Airport | +1-206-246-0755 | +1-206-246-6197 | 17801 International Blvd. MT5187T SeaTac, WA 98158 |
| 10 | Seattle Sales Office | +1-206-516-0300 | +1-206-343-1939 | 18000 International Blvd. Suite 411 SeaTac, WA 98188 |
| 11 | US Asiana Club | +1-213-365-4528 08:30~12:00, 13:00~17:30 * Closed during weekends | +1-213-380-1710 | 3530 Wilshire blvd. STE 1700, Los Angeles, CA 90010 |
Europe
| S.No. | Reservation/ Sales Office | Contact No. | Fax No. | Address |
|---|---|---|---|---|
| 1 | Barcelona Airport | 34-932-596-572 [email protected] (Airport Check-in) | 34-932-971-333 | Aeropuerto de Barcelona-El Prat, Terminal 1, Dique Sur, Oficina 255 El Prat de Llobregat, Barcelona 08820 |
| 2 | Barcelona Sales Office | 34-932-596-571~3 | 34-932-971-333 | Aeropuerto de Barcelona-El Prat, Terminal 1, Dique Sur, Oficina 251 El Prat de Llobregat, Barcelona 08820 |
| 3 | Frankfurt Airport | 49-69-690-20245~7 | 49-69-690-59526 | Frankfurt Airport Bldg., Terminal 1 - Hall C - Counter No. 766-772, 60549 Frankfurt/Main * For reservation and ticketing, please contact Frankfurt Sales Office. |
| 4 | Frankfurt Sales Office | 49-69-9210-190 Mon, Wed, Fri: 09:00 - 12:30 / 13:30 - 16:00 | 49-69-9210-1929 | Wilhelm-Leuschner-Straße 7, 60329 Frankfurt am Main |
| 5 | Istanbul Airport | 90-212-465-6802 Airport office is closed during flight non-operation periods We can not provide service on phone during flight operation hours (varies depending on season) Please contact Istanbul Sales Office for ticketing and reservation | Istanbul Airport, E Transfer Level, 8_E_0168 Office No, Tayakadin Street Terminal Road No:1 Arnavutkoy / Istanbul | |
| 6 | Istanbul Sales Office | 90-212-256-4144 08:00~12:00, 13:00~17:00 MON-FRI / Closed on national holidays | 90-212 -256-4195 | Polat Plaza B Blok D:81, Esentepe Mahallesi, Harman Caddesi, Ali Kaya Sokak No:1-B, 34394 Şişli, İstanbul |
| 7 | London Heathrow Airport | 44-208-976-7862 | 44-208-976-7866 | Room lo.0137,terminal2,the queens terminal, london heathrow airport hounslow tw6 1ew - Available time : ○ Based on Operation Day - 1400L - 2130L - Due to Flight Operation, Call cannot be answered between 17:00L~21:30L * For reservation and ticketing, please contact Reservation Centre below. [London Reservation Centre TEL : +44-207-340-1630] |
| 8 | London Sales Office | 44-845-602-9900 (Reservation & Ticketing) 44-207-340-1630 (Customer Service) 09:00~12:00 , 13:00~17:00 (From Monday To Friday) | - | - |
| 9 | Paris Airport (CDG) | 33-1-48-16-66-00 | 33-1-74-25-29-13 | Bat 1100 Aerogare 1 Cp 27143 Mauregard 95711 Roissy Cdg Cedex |
| 10 | Paris Sales Office | 33-1-81-80-0940 | 33-1-53-43-3396 | 29 Rue du Colisée 75008 Paris |
| 11 | Rome Airport / Sales Office | [email protected] [email protected] [email protected] | Torre Uffici 1, Room 617 Fiumicino Aeroporto 00054 Italy | |
| 12 | Venice Airport | [email protected] | Viale Luigi Broglio 8 30173 Tessera-venezia Italia |
Oceania
| S.No. | Reservation/ Sales Office | Contact No. | Fax No. | Address |
|---|---|---|---|---|
| 1 | Saipan Airport | 1-670-288-3000~1 | 1-670-288-3002 | Pmb574 P.o.box 10000 Saipan Mp 96950 Call Center Is Open 22:30 ~ 05:00 (Local Time) |
| 2 | Saipan Sales Office | 1-670-288-2624~6 | 1-670-288-2627 | Pmb574 P.o.box 10000 Saipan Mp 96950 Call Center Is Open 08:30 ~ 17:30 (Local Time) |
| 3 | Sydney Airport | 61-2-9669-2530/2560 | 61-2-9669-2647 | Sydney Int´l Airport Terminal Level 3- Suite 3-1004, Mascot NSW 2020 (Office operation hours 05:30am ~ 13:10pm Sydney local time but your call may be transferred to voice mail box during flight operation hours.) |
| 4 | Sydney Sales Office | 61-2-9260-4300 Monday – Friday 9:00-17:00 (except public holiday) | 61-2-9260-4344 | Level 13, 31 Market Street, Sydney, NSW2000 |
Mongolia
| S.No. | Reservation/ Sales Office | Contact No. | Fax No. | Address |
|---|---|---|---|---|
| 1 | Chinggis Khaan International Airport (Ulaanbaatar) | 976-7717-0404 | - | #312, 2rd Floor, Chinggis Khaan International Airport, Tuw aimag, Sergelen sum, Mongolia |
| 2 | Ulaanbaatar Sales Office | 976-7717-0404 | - | 9th Floor "Khan Bank" Tower, 15th Khoroo, Khan-uul District, Ulaanbaatar, Mongolia |
Head Quarters Address
Asiana Town Kangseo P.O. Box 98, #47 Seoul, South Korea 157-600
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Frequently asked questions
What is Asiana Airlines customer care number?
Asiana Airlines customer care number is 01149638260. You can call this number for all inquiries, including reservations and support.How to contact Asiana Airlines customer care?
You can contact Asiana Airlines customer care by calling 01149638260, visiting their website https://flyasiana.com, or reaching out via their social media channels on Facebook and Instagram.Does Asiana Airlines have WhatsApp support?
Asiana Airlines does not currently offer WhatsApp support.How to file a complaint with Asiana Airlines?
To file a complaint, you can call the customer care number 01149638260, or use the Frequently Asked Questions page at https://flyasiana.com/C/AU/EN//customer/guidance/index for guidance.How can I reach Asiana Airlines on social media?
Asiana Airlines maintains social media presence on Facebook (https://www.instagram.com/flyasianain) and Instagram (https://www.instagram.com/flyasianain). You can follow or message them there for updates and assistance.
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