AU Small Finance Bank Toll Free No. 1800 1200 1200 customer care number is 180012001200. Get AU Small Finance Bank Toll Free No. 1800 1200 1200 toll free number, helpline, email id, complaint number & support info.
Toll-free numbers
- 18 001 200 1200
Customer Support, 24*7
- 1 800 266 6677
For General Queries
- 1 800 120 2586
Missed Call No. - To get mini statement
- 1 800 121 2586
Missed Call No. - To get Account Balance
- 18 001 200 1500
For Credit Card Queries- 24X7
- 180 031 3313
For Fincare Small Finance Bank Products/Services
All India numbers
- 18 601 200 1200
Customer support
- 0 141 714 1000
For General Query/ Complain/ Service Request
- 0 141 613 3000
Other no. for General Query/Complain
- 0 141 307 1800
General queries
- 0 141 714 1100
Credit Card Queries
- 838 383 8399
WhatsApp Banking
- 959 468 8881
To get your FASTAG balance
About
AU Small Finance Bank is a private sector bank in India offering a range of banking products and services. It operates nationwide with multiple branches and digital platforms serving millions of customers. For banking queries, customers can reach AU Small Finance Bank customer care using the contact details below.
Email addresses
- [email protected]
For general query/complain/ service request
- [email protected]
For fincare small finance bank products/services
- [email protected]
Credit card queries
Address
| Sr No. | Name | Contact Details |
|---|---|---|
| 1 | Registered Office | 19A, Dhuleshwar Garden, Ajmer Road, Jaipur – 302001 Rajasthan, India Contact : 0141-4110060 |
| 2 | Head Office | Bank House, Mile 0, Ajmer Road, Jaipur – 302001 Rajasthan, India Contact : 0141-6660666 |
| 3 | Corporate Office | 5th Floor, E-Wing, Kanakia Zillion, Junction of CST Road And LBS Marg Kurla (West), Mumbai – 400070, Maharashtra Contact No: 022-62490600 |
Important links
IVRS Menu: 1800 1200 1200 / 1800 26 66677
Select your preferred language
Press 1: To Report Fraud or Unauthorised electronic Transaction
Press 2: To Block ATM or Debit Card
Press 3: To Generate ATM Pin
Press 4: For Banking Services
Press 5: For Query on Loan Services
Press 6: For New Products and Services Connect to Customer Care Executive.
Connect to Customer Care Executive.
Customer Support
| Sr No. | Service | Contact Number | Email ID |
|---|---|---|---|
| 1 | 24X7 Customer Care (For general query/complain/ service request) | 1800 1200 1200 (Toll free numbers) 1800 26 66677 (Toll free numbers) | [email protected] |
| 1860 1200 1200 (Non-Toll free numbers) 0141 - 7141000 (Non-Toll free numbers) 0141 - 6133000 (Non-Toll free numbers) 0141 - 3071800 (Non-Toll free numbers) | |||
| 2 | Credit Card | 1800 1200 1500 (Toll free numbers) | [email protected] [email protected] (For Vetta, Zenith and Zenith+ customers) |
| 0141-7141100 (Non-Toll free numbers) 0141-4455000 (Non-Toll free numbers) | [email protected] (Reward Points related) [email protected] (For Commercial Credit Cards customers) | ||
| 3 | NRI Services (Specialized service desk to serve NRI customers) | - | [email protected] |
| 4 | For Fincare Small Finance Bank Products/Services | 1800 313 313 (Toll free) Available from 8am to 8pm (Monday to Saturday) on Bank working days | [email protected] |
| 5 | Technical Support Desk (8am to 8pm) , For assistance on technical issues / features of Digital Products viz. Internet Banking, Debit Card Service, UPI-QR, Video KYC, AU Abhi, Auro-Chatbot, Fastag) | - | [email protected] |
| 6 | NRI Services (Specialized service desk to serve NRI customers) | - | [email protected] |
| 7 | Service requests (Raise And track service requests) | - | To submit your complaint, To check the status of your service request, |
Head Branch Banking
You will receive a response within 3 business days from receiving your email.
| Sr No. | Department | Emails |
|---|---|---|
| 1 | Group Head Liabilities | [email protected] |
| 2 | Chief of Wheels (Vehicle Loan) | [email protected] |
| 3 | Head of SBL (Secured Business Loan) | [email protected] |
| 4 | Head of Commercial Banking (Business Banking, REG And NBFC Funding) | [email protected] |
| 5 | Head of Credit Card Business | [email protected] |
| 6 | National Business Manager Home Loan | [email protected] |
| 7 | Business Head- Merchant Solution Group | [email protected] |
| You may write to Business Heads at: AU Small Finance Bank Limited Customer Care Centre 5th Floor, E Wing, Sunny Trade Centre, New Aatish Market, Jaipur 302020. (They will send the response within 3 business days from receiving your correspondence) | ||
| The contact details of Managing Director And CEO are as follows: Managing Director and CEO E-mail address: [email protected] (You will receive a response within 3 business days from receiving your e-mail) Address: AU Small Finance Bank Limited MD Office-Complaint Section 4th Floor, Bank House, Mile 0, Ajmer Road, Jaipur Rajasthan - 302001 (They will send the response within 3 business days from receiving your correspondence) |
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Frequently asked questions
What is AU Small Finance Bank Toll Free No. 1800 1200 1200 customer care number?
The AU Small Finance Bank customer care number is 186012001200. You can call this number for general queries, complaints, and service requests.What is AU Small Finance Bank Toll Free No. 1800 1200 1200 toll free number?
The toll‑free number for AU Small Finance Bank is 180012001200. This number is available 24 × 7 for all banking assistance.What is AU Small Finance Bank Toll Free No. 1800 1200 1200 email id for complaints?
You can email AU Small Finance Bank at [email protected] for complaints and general service requests.What is AU Small Finance Bank Toll Free No. 1800 1200 1200 head office address?
The head office of AU Small Finance Bank is located at Bank House, Mile 0, Ajmer Road, Jaipur – 302001, Rajasthan, India.How to contact AU Small Finance Bank Toll Free No. 1800 1200 1200 customer care?
You can contact AU Small Finance Bank customer care by calling 180012001200 (toll‑free) or 186012001200 (all‑India), emailing [email protected], visiting https://www.aubank.in, or reaching out via their Facebook, Twitter, Instagram, LinkedIn, and YouTube channels.Does AU Small Finance Bank Toll Free No. 1800 1200 1200 have WhatsApp support?
AU Small Finance Bank does not currently provide official WhatsApp support through its social media channels.How to file a complaint with AU Small Finance Bank Toll Free No. 1800 1200 1200?
To file a complaint with AU Small Finance Bank, email [email protected] or call the customer care number 186012001200. You can also use the Branch Locator on their website for in‑person assistance.
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