Auxilo Finance Customer Care No. 1800 123 289 456

Press 1: For Overseas Education

Press 2: For Education in India

Press 3: For Schools and Institution Finance

Press 4: To partner with Auxila

Press 5: For Other Queries

You can contact to the Customer Help Desk No. 1800123289456 or 022-62463333 and Email at [email protected] or you can write to Grievance Redress Mechanism at: Office No. 63, 6th floor, Kalpataru Square, Kondivita Road, Andheri East, Mumbai 400059

Office No. 63, 6th floor, Kalpataru Square, Kondivita Road, Andheri East, Mumbai 400059

You can submit your complaint at the Branch office also.

It will take 10 working days to resolve your query.

If the complaint is against the Branch Manager, you can Contact to the Customer Grievance Redressal Officer assigned by the branch.

If you are not satisfied with the above level, you can escalate your complaint to the different Zones Nodal Officers. Sr No. Zone Email 1 Maharashtra, Gujarat [email protected] 2 Delhi [email protected] 3 Andhra Pradesh, Telangana, Tamil Nadu, Karnataka [email protected]

You can expect response within 72 hours and and final response within 7 Working days.

If you are still not satisfied by the above resolutions then you can contact to the Grievance Redressal Officer : Contact No.:022-62463333 Email: [email protected] Fax: 022-62463334 Address: Auxilo Finserve Private Limited Registered office - Office No. 63, 6th floor, Kalpataru Square, Kondivita Road, Andheri East, Mumbai 400059

Contact No.:022-62463333 Email: [email protected] Fax: 022-62463334 Address: Auxilo Finserve Private Limited Registered office - Office No. 63, 6th floor, Kalpataru Square, Kondivita Road, Andheri East, Mumbai 400059

If You are still not satisfied by the above given resolutions within 30 days, you can directly approach to:" Centralized Receipt and Processing Centre (CRPC) Reserve Bank of India, Central Vista, Sector 17, Chandigarh - 160017

Centralized Receipt and Processing Centre (CRPC) Reserve Bank of India, Central Vista, Sector 17, Chandigarh - 160017

You can contact to the designated Officers Appointed by the RBI, Nodal officer And Principal Nodal Officer Contacts given below: Sr No. Designation Contact No. Email Address 1 Nodal Officer Territory Sales Head 022-62463300 [email protected] Territory Sales Head - Mumbai C/o Auxilo Finserve Private Limited Office No. 63, 6th Floor Kalptaru Square Kondivita Road, Andheri East, Mumbai- 400059 2 Ombudsman Officer 022-23001280, Fax: 022-23022024 [email protected] C/o Reserve Bank of India RBI Byculla Office Building Opp. Mumbai Central Railway Station Byculla, Mumbai-400008 3 Nodal Officer Regional Sales Head 044-61173333 [email protected] - Chennai C/o Auxilo Finserve Private Limited Harini's First Floor, #71, Kannappan street, Nelson Manickam Road, Aminjikarai, Chennnai - 600029 4 Ombudsman Officer 044-25395964, Fax: 044-25395488 [email protected] C/o Reserve Bank of India Fort Glacis, Chennai 600 001