Aviva Life Insurance Toll Free No. 1800 103 7766
Organisation: Aviva India
Toll free Numbers:
18001037766(Customer Support, Mon-Sat, 9am-6pm)
All India Numbers:
01242709046(For any Queries/Complaints)
01242709000(For any Queries/Complaints)
Website:
IVRS Menu
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Press 1: If you are an exsisting customer and wish to buy an aviva policy
Press 2: If you are an agent
SMS Service
SMS "Aviva" to 5676737
Type <Keyword> <Policy Number> and send it to 9880102266. Choose a Keyword from the list given below. (Eg: POLSTAT 12345678)
Grievance Redressal Process
Level 1
If you have any query / complaint you can contact to customer support through by 1800-180-2266 / 0124-2709046 or by email [email protected]
Level 2
If you are not satisfied with the response from the cusotmer support within 7 working days you can escalate your complaint at [email protected] you will get response of your complaint within 3 working days or can contact to toll free no.
Level 3
If you are not satisfied with the response within 10 working days ypou can contact at Complaint Redressal Officer(CRO) at: Aviva life Insurance Company.India Ltd., Aviva Tower, Sector Road , Opp.Golf Course DLF-Phase V, Sector-43, Gurgaon -122003, Email: [email protected]
Level 4
If you are not satisfied with the decisions taken by the official you can directly contact to grievance redressal officer at 9999346907 or can mail at [email protected] between 9am-5pm, Mon-Fri.
Grievance Redressal Officer
| Zone | Name | Branch | Designation | Contact No. | |
|---|---|---|---|---|---|
| East | Tridip Saikia | Dibrugarh-1 | Executive | 8638085491 | [email protected] |
| East | Sanchita Pan | Kolkata 5 | Deputy Manager | 9883129700 | [email protected] |
| East | Prasim Majumder | Kolkata 1 | Deputy Manager | 9830505523 | [email protected] |
| East | Pabitra Mukherjee | Hawrah-1 | Deputy Manager | 9830898415 | [email protected] |
| East | Mintu Kumar Dutta Sharma | Tezpur1 | Executive | 7578011424 | [email protected] |
| East | Md Mohsin Ansari | Siliguri-1 | Senior Executive | 9903361716 | [email protected] |
| East | Krishna Das | Agartala-1 | Deputy Manager | 9436484976 | [email protected] |
| East | Kasturi Mahanta | Guwahati-1 | Deputy Manager | 9854067984 | [email protected] |
| East | Dipak Nath | Jorhat-1 | Deputy Manager | 9706062787 | [email protected] |
| East | Chandan Singh | Patna-1 | Senior Executive | 9313126748 | [email protected] |
| East | Bhupesh Kumar Samantaraya | Bhubanswar-1 | Deputy Manager | 9337393609 | [email protected] |
| East | AMIT KUMAR | Ranchi-1 | Assistant Manager | 9350933300 | [email protected] |
| North | Vikas Kapoor | Ludhiana-1 | Deputy Manager | 9888044868 | [email protected] |
| North | Umesh Pratap | Indore-1 | Executive | 9616100822 | [email protected] |
| North | Tej Ram | Chandigarh-1 | Assistant Manager | 9878311548 | [email protected] |
| North | Suchetna Mahajan | Amritsar-1 | Deputy Manager | 9017271035 | [email protected] |
| North | Shubham Sharma | Delhi Vikaspuri | Executive | 9540980491 | [email protected] |
| North | SANJEEV KUMAR | Delhi-5 | Senior Executive | 9891339450 | [email protected] |
| North | Raman Yadav | Delhi-3 | Senior Executive | 8368509589 | [email protected] |
| North | Naveen Pal | Model Town | Senior Executive | 9871790996 | [email protected] |
| North | Kajal Sharma | Jammu-1 | Executive | 9796241147 | [email protected] |
| North | JOBI PV | Delhi-1 | Deputy Manager | 9899769997 | [email protected] |
| North | Jasbir Kaur | Jalandhar-1 | Assistant Manager | 9855034282 | [email protected] |
| North | Deepak Thapliyal | Noida-1 | Senior Executive | 7404340751 | [email protected] |
| North | Chirag Verma | Gurgaon-2 | Executive | 8506041128 | [email protected] |
| North | ANUPAM KUMAR | Kanpur-1 | Senior Executive | 8400166834 | [email protected] |
| North | ANIL KUMAR | Delhi-6 | Assistant Manager | 8506880343 | [email protected] |
| North | ABHASH SRIVASTAVA | Lucknow-1 | Senior Executive | 8090907090 | [email protected] |
| North | MOHIT NAGER | Faridabad-1 | Senior Executive | 9599250106 | [email protected] |
| South | Suresh D Desai | Devangere-1 | Executive | 9743993642 | [email protected] |
| South | Sudheer R | Thrissur-1 | Executive | 9995852399 | [email protected] |
| South | Jerin S | Ernakulam-1 | Executive | 7736648150 | [email protected] |
| South | Ramya AVM | Coimbatore-1 | Assistant Manager | 95997666701 | [email protected] |
| South | Rajesh Kumar M | Trivandrum-1 | Assistant Manager | 9847196946 | [email protected] |
| South | P Ravi Chandra | Chennai-1 | Assistant Manager | 9841597797 | [email protected] |
| South | Motapothu Rupendra Kumar | Vishakhapatnam-1 | Executive | 9030205304 | [email protected] |
| South | Kalyan Bhagavatula | Hyderabad-1 | Senior Executive | 9492507462 | [email protected] |
| South | Raghu-R | Bangalore-2 | Executive | 9740363402 | [email protected] |
| South | Gishnu M | Bangalore-1 | Deputy Manager | 7736358112 | [email protected] |
| South | G V Rajesh | Vijaywada-1 | Assistant Manager | 9052611647 | [email protected] |
| South | Dibin P | Calicut-1 | Assistant Manager | 9809018789 | [email protected] |
| South | Jerom Selvan | Kottayam-1 | Executive Outsourced | 9487947501 | [email protected] |
| West | Komal Shankar Mohite | Pune-1 | Senior Executive | 9850872562 | [email protected] |
| West | Vikas Pandurang Maner | Mumbai-2 | Senior Executive | 9869247551 | [email protected] |
| West | Umesh Jagdale | Mumbai-8 | Senior Executive | 9833350942 | [email protected] |
| West | Saroj vishwakarma | Pune-2 | Senior Executive | 9718717778 | [email protected] |
| West | Sachin Kulange | Ahmadnagar-1 | Assistant Manager | 9822859962 | [email protected] |
| West | Ranjana Kshirsagar | Mumbai-3 | Deputy Manager | 9004424421 | [email protected] |
| West | Pravin Dnyandeo Chitrak | Nashik-1 | Executive | 9823622246 | [email protected] |
| West | Pooja Amit Bimalwar | Nagpur-1 | Executive | 9325277795 | [email protected] |
| West | Nilesh Baydukar | Aurangabad-1 | Assistant Manager | 9823799694 | [email protected] |
| West | Krishna Das | Ahmedabad 1 | Senior Executive | 8927039198 | [email protected] |
| West | Hardik Vithalani | Vadodra-1 | Deputy Manager | 9924265370 | [email protected] |
| West | Devendra Hada | Jaipur 1 | Senior Executive | 9352959598 | [email protected] |
| West | Denis Pereira | Surat-1 | Assistant Manager | 9898002350 | [email protected] |
| West | Asis Kumar Pal | Mumbai-4 | Deputy Manager | 9338449666 | [email protected] |
| West | Alok Jangle | Bhopal-1 | Senior Executive | 9302333353 | [email protected] |
| West | Aditi Amit Salvi | Kolhapur-1 | Senior Executive | 9823122623 | [email protected] |
| East | Hemanta Kumar Sarmah | Tinsukia 1 | Executive | 9678318596 | [email protected] |
Council for Insurance Ombudsmen (CIO) Contact Numbers
Partners Contact Details
Toll Free No.: 1800-180-2111 Email: [email protected]
Corporate Office
Aviva Tower,Sector Road Opp.Golf Course,DLF-Phase V Sector-43,Gurgaon -122003 Haryana,India