Axio customer care number is 08068075001. Get Axio toll free number, helpline, email id, complaint number & support info.
All India numbers
- 0 806 807 5001
For Support
About
Axio is a fintech company offering digital personal finance management, Buy‑Now‑Pay‑Later and loan services, headquartered in Bengaluru, India under CapFloat Financial Services Private Limited. It provides credit‑line products and expense‑tracking tools to millions of customers across India. For financial queries, complaints, or support, customers can reach Axio customer care using the contact details below.
Email addresses
- [email protected]
Customer Support
Address
| Description | Address |
|---|---|
| CapFloat Financial Services Private Limited | New no. 3 (Old no. 211), Gokaldas Platinum, Upper Palace Orchards, Bellary Road, Sadashiva Nagar, Bengaluru – 560080 |
| axio Digital Private Limited (formerly known as Thumbworks Technologies Private Limited) | No. 101, 1st floor, Plexus, S. No. 134/1 CTS 1337/1, Anudh Pune Maharashtra- 411007 |
Important links
Grievance Redressal
Level 1 :
Customer can call on 080-68075001
You can log grievance between 9.00 am to 9.00 pm on week days and 9.00 am to 9.00 pm on weekends, excluding government holiday.
You can write to the following email ID as well: [email protected].
Customer can also send queries through post/courier to CapFloat Financial Services Private Limited, New No.3 (Old 211), Gokaldas Platinum, Upper Palace Orchards, Bellary Road, Sadashivanagar, Bengaluru, Karnataka - 560080
CapFloat Financial Services Private Limited, New No.3 (Old 211), Gokaldas Platinum, Upper Palace Orchards, Bellary Road, Sadashivanagar, Bengaluru, Karnataka - 560080
Level 2 :
If the resolution receive from the above is not to customer satisfaction, please write an email to Complaints Management Cell, (Manager - Customer Services) at [email protected]
Customer can also send queries through post/courier to CapFloat Financial Services Private Limited, New No.3 (Old 211), Gokaldas Platinum, Upper Palace Orchards, Bellary Road, Sadashivanagar, Bengaluru, Karnataka - 560080
CapFloat Financial Services Private Limited, New No.3 (Old 211), Gokaldas Platinum, Upper Palace Orchards, Bellary Road, Sadashivanagar, Bengaluru, Karnataka - 560080
Level 3 :
If you are still dissatisfied with the resolution receive,so customer can write an email to Head of Customer Service, at [email protected]
Customer can also send queries through post/courier to CapFloat Financial Services Private Limited, New No.3 (Old 211), Gokaldas Platinum, Upper Palace Orchards, Bellary Road, Sadashivanagar, Bengaluru, Karnataka - 560080.
CapFloat Financial Services Private Limited, New No.3 (Old 211), Gokaldas Platinum, Upper Palace Orchards, Bellary Road, Sadashivanagar, Bengaluru, Karnataka - 560080.
Level 4 :
If you are still dissatisfied with the resolution receive from above, than customer may further write an email to Principal Nodal Officer/ Grievance Redressal Officer at [email protected]
Customer can also send queries through post/courier to CapFloat Financial Services Private Limited, New No.3 (Old 211), Gokaldas Platinum, Upper Palace Orchards, Bellary Road, Sadashivanagar, Bengaluru, Karnataka - 560080
CapFloat Financial Services Private Limited, New No.3 (Old 211), Gokaldas Platinum, Upper Palace Orchards, Bellary Road, Sadashivanagar, Bengaluru, Karnataka - 560080
If the complaint / dispute is not redressed by CapFloat Financial Services Private Limited within a period of one month, so customer may appeal to the below address.
The Officer In-Charge,
Consumer Education and Protection Cell,
Reserve Bank of India, 10/3/8, Nrupathunga Road, Bengaluru, Karnataka 560001
Telephone No: 080-22180501
Email: [email protected]
OR
Officer In-Charge,
Reserve Bank of India, Fort Glacis, Chennai (T.N.) 600 001
Telephone No: 044-25395964
Email: [email protected]
Grievance Redressal Officer
| Designation | Assistant Compliance Manager |
|---|---|
| [email protected] | |
| Office Addrass | New No.3 (Old No. 211), Gokaldas Platinum,Upper Palace Orohards. Bellary Road. Sadashiva Nogar, Bengalvru. Karnotoko 5600BO |
Office Locations
| Location | Address |
|---|---|
| Hyderbad | 6-3-354,SB Tower, 4th floor, shop no. 3 Nagarjuna circle road no. 1 Punjagutta Hyderbad Telangana- 500034 |
| Mumbai | 407, Satellite Gazebo, B Wing, Fourth Floor, Next to Solitaire Corporate Park, Chakala, Andheri East, Mumbai 400093 |
| Delhi | B-36, Opposite Metro Pilar- 125, Pusa Road, Block 11, Old Rajinder Nagar, New Delhi-110060 |
| Chennai | Shyamala Towers, 6th Floor, East Wing, 136, Arcot Road, Saligramam Chennai- 600093 |
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Frequently asked questions
What is Axio customer care number?
Axio customer care number is 08068075001. You can call this number for all inquiries related to loans, BNPL, and general support.What is Axio email id for complaints?
You can email Axio at [email protected] for customer support and grievance redressal.What is Axio head office address?
Axio's head office is CapFloat Financial Services Private Limited, New No. 3 (Old No. 211), Gokaldas Platinum, Upper Palace Orchards, Bellary Road, Sadashiva Nagar, Bengaluru – 560080.How to contact Axio customer care?
You can contact Axio customer care by calling 08068075001, emailing [email protected], visiting https://axio.co.in/, or reaching out via their Facebook, Twitter, and Instagram pages.Does Axio have WhatsApp support?
Axio does not currently offer WhatsApp support. You can reach them by phone, email, or through their website and social media.How to file a complaint with Axio?
To file a complaint with Axio, email [email protected] or call 08068075001, and you may also use the contact form at https://axio.co.in/contact-us for detailed grievance submission.
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