
Axis Bank Credit Card Customer Care No. 1860 419 5555
Organisation: Axis Bank
Toll free Numbers:
18004190230(Missed call no. to get instant loan against credit card)
All India Numbers:
IVRS Menu
1860 419 5555 / 1860 500 5555
First Select Language
Press 0- To report loss of card or any other Unauthorised Transaction or to block your UPI
Press 1- For debit card , tele , credit card pin related services
Press 2- For saving account/Current Account
Press 3- For credit card realed query
Press 4- For loan related query
Press 5- For upi and other services
Press 6- For Rewards point/ Voucher related queries
Press 7- To change your language in ivrs menu
Press 8-For Application status/Apply for new products
Pay Credit Card dues using Axis Bank Account
SMS <CCP> space <last 6 digits of your Axis Bank Account number> space <Amount> space < last 4 digits of your Axis Bank Credit Card> to 5676782 i.e.: CCP 123456 1500 7890
How to switch e- statments
Through Axis Bank Mobile Application -> Credit Cards -> Select the Credit Card -> Total Controls-> E-statement Activation -> Select Credit Card->Continue
Through Phone banking – Simply call our Phone Banking Centre's toll-free numbers 1860 419 5555, 1860 500 5555
How to avail credit card limit increase offer
SMS
SMS CLE XXXX (last 4 digits of your card number) to 5676782 from your registered mobile number.
Mobile App
There are two ways to check whether you are eligible for a Credit Limit Increase on your Credit Card through the Mobile APP as mentioned below: Login to the mobile APP -> Select “Credit Cards” -> Select “Your Credit Card” -> Click on “Total Controls” -> Select “Check for Limit Increase” Login to Mobile Banking -> Go to “Services & Support” -> Select “Credit Cards: Limit Increase”
Login to the mobile APP -> Select “Credit Cards” -> Select “Your Credit Card” -> Click on “Total Controls” -> Select “Check for Limit Increase”
Login to Mobile Banking -> Go to “Services & Support” -> Select “Credit Cards: Limit Increase”
Website
Login to Website
Click on Accounts -> My Credit Cards -> Check for Limit Enhancement
SMS : 56161600 or 8691000002
(NRI Customers) along with the last 4 digits of your credit card at 8691000002 number
Request | SMS Message |
---|---|
Customer ID | CustID to 56161600 |
Customer ID for Credit Card | CUSTIDCC XXXX (last 4 digits of CC) to 56161600 |
Block Card | BLOCK XXXX (last 4 digits of your credit card number) |
For last payment amount & date | < LASTPAY > < XXXX > |
For PlusPoint balance | < REWBAL > < XXXX > |
For credit card outstanding balance | < CARDBAL > < XXXX > |
For available balance | < AVAILBAL > < XXXX > |
to deactivate auto debit on Axis Bank Credit Card. | ADREMOVE<last 4 digits of credit card no.> |
Gives you the availability of a credit limit Increase offer on your credit card. | CLE<last 4 digits of credit card no.> |
Credit Card Complaint Section
In addition to the above mentioned complaint register mechanism/Grievance Redressal,if Branch/Contact Center are unable to resolve issues related to Credit Cards within 10 working days, kindly address your concern/complaint to:
Sanjeev Moghe President - Head Cards and Payments Axis Bank Limited 'Axis House', C-2, Wadia International Centre Pandurang Budhkar Marg, Worli, Mumbai - 400 025. Call on : 022-24252525/ 022-43252525. Email to : [email protected]