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Bajaj Capital Customer Care No. 1800 313 123 123

www.bajajcapital.com
Finance

Bajaj Capital Customer Care No. 1800 313 123 123 customer care number is 1800313123123. Get toll free number, helpline, email id.

Toll-free numbers

  • 180 031 312 3123

    For Mututal Fund and Investment

  • 180 021 212 3123

    For Insurance

  • 18 003 000 6000

    For Open Demat Account

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All India numbers

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About

Bajaj Capital is a financial services provider in India offering mutual funds, insurance, demat accounts and investment solutions. It serves a large customer base across the country with multiple regional offices. For investment queries, complaints or support, customers can reach Bajaj Capital customer care using the contact details below.

Email addresses

Important links

Regional Managers

Region Name of the Head Email
East, North West Raj Kumar Dhall [email protected]
South George Thomas [email protected]

Zonal Managers

Name Email Address
East
Sudip Mukherjee [email protected] All branches of Kolkota, Guwahati
Sunjeev Verma [email protected] West Bengal, Jharkhand, Bihar, Tripura, Orissa
Santanu Bhattacharyya [email protected] Kolkata- Reginal Office
Saubhanik Datta [email protected] Kolkata - LAP
West
Jignesh Viresh Parikh [email protected] Pune, Vadodara, Nagpur, Borivalli , Andheri, Ghatkopar
Debashish Mohanty [email protected] Rest branches of Mumbai, Nasik, Ahemdabad, Rajkot
North
Santosh Kumar Mishra [email protected] Ashok Vihar, Pacshim Vihar, Rajendra Palace, Bikaji Cama Palace, Kirti Nagar, Malviya Nagar, Connaught Place, Dehradun, Faridabad,Jaipur
Rajesh Jain [email protected] Ajmer, Sonipat, Gaziabad, Merrut, Noida Sec 51, Noida Sec 29, Noida Sec 41, Patparganj, Pitampura, Karkardooma, Vasant Kunj, Vaishali
Dhirendra Kumar [email protected] Agra, Allahabad, Kanpur, Lucknow, Varanasi
Gulshan Rai [email protected] Gurgaon, Chandigarh, Bhopal, Ludhiana, Defence Colony, Nehru Place, Yusuf Sarai, Dwarka, Kalkaji, Janakpuri
Uttam Agarwal [email protected] NCR - LAP
South
Prateek Seth [email protected] Karnataka, Andhra Pradesh
K P Pradeep Kumar [email protected] Tamil Nadu & Kerela
R.Sekar [email protected] Chennai

Office Locations

This Toll Free no. is same for all regions. 1800 313 123 123

Region Address
Northern Region Mezzanine Floor, 97, Bajaj House, Nehru Place, New Delhi - 110019, India
Eastern Region 10C, Hungerford Street, Ground Floor, Kolkata - 700071
Western Region Unit no-941, Bldg-9,4th Floor, Solitaire Corporate Park, Andheri Kurla Road, Chakala, Andheri(E), Mumbai - 400093
Southern Region Corporate Office (South), 3rd floor, 5-7/1, Industrial Estate, Guindy, chennai - 600032

Grievance Redressal

Level 1

Registration of complaints: Customer can lodge their complaint by toll free number 1800 313 123 123. Grievance can also lodge by filling in the "Complaint Form" Customer can also raised their complaints by visiting branch. Complaint of Demat Services can be registered through calling on 1800 3000 6000 and by mailling [email protected].
Customer can lodge their complaint by toll free number 1800 313 123 123.
Grievance can also lodge by filling in the "Complaint Form"
Customer can also raised their complaints by visiting branch.
Complaint of Demat Services can be registered through calling on 1800 3000 6000 and by mailling [email protected].

Level 2

Resolution of Complaints: Maximum time for the responding to a complaint is 7 working days. If any case needs additional time, Bajaj Capital will inform the client and regulators the reasons for delay in resolution and provide an expected time lines for resolution of the issue
Maximum time for the responding to a complaint is 7 working days.
If any case needs additional time, Bajaj Capital will inform the client and regulators the reasons for delay in resolution and provide an expected time lines for resolution of the issue

Level 3

Escalation of complaints: If a client is not satisfied with the resolution provided through various channels, the client has the option to escalate the issues to a higher level, as per the escalation matrix given underneath. Escalation matrix If an interaction is not acted upon in 24 hours of receipt Escalated to [email protected] If an interaction is not acted upon in 48 hours of receipt Escalated to the Grievance Redressal Officer [email protected] If an interaction is not acted upon in 72 hours of receipt Escalated to the Company Secretary [email protected] with a copy to CEO([email protected])
If a client is not satisfied with the resolution provided through various channels, the client has the option to escalate the issues to a higher level, as per the escalation matrix given underneath.

Registered Office

Bajaj Capital Limited Mezzanine Floor, 97, Bajaj House, Nehru Place, New Delhi - 110019, India.

Corporate Office

Bajaj Capital Limited Novus Tower, 1st Floor, East Wing, Plot No. 18 Sector - 18, Gurugram, Haryana 122015.

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Frequently asked questions

  • What is Bajaj Capital customer care number?

    Bajaj Capital customer care number is 7678123123. You can call this number for general inquiries, account assistance and service support.

  • What is Bajaj Capital toll free number?

    Bajaj Capital toll free number is 1800313123123. This toll‑free line handles queries related to mutual funds, insurance and demat accounts.

  • What is Bajaj Capital email id for complaints?

    You can email Bajaj Capital at [email protected] for general customer care or at [email protected] for feedback and complaints.

  • How to contact Bajaj Capital customer care?

    Reach Bajaj Capital customer care by calling 7678123123 or 1800313123123, emailing [email protected], visiting https://www.bajajcapital.com, or connecting on Facebook, Twitter, Instagram, LinkedIn and YouTube.

  • Does Bajaj Capital have WhatsApp support?

    No, Bajaj Capital does not currently offer WhatsApp support.

  • How to file a complaint with Bajaj Capital?

    File a complaint with Bajaj Capital by using the complaint form at https://bajajcapital.com/webforms/complaint-form.aspx, the grievance redressal policy page at https://bajajcapital.com/webforms/complaint-redressal-policy.aspx, or by emailing [email protected].

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