Bajaj Housing Finance Customer Care No. 86980 10101
Organisation: Bajaj Finserv
Toll free Numbers:
18001033535(For Customer Care Executive)
All India Numbers:
8698010101(For queries & support)
7036222221(Missed Call for Home Loan)
7036222223(Missed Call for Loan Against Property)
9607025035(For WhatsApp Support)
IVRS Menu
86980 10101 (Customer Care Number)
Press 1: If you are Existing Customer of Bajaj Finance Limited Press 1-To Validate with your Registered Mobile Number Press 2-To Enter your Customer ID Press 3-To Enter the EMI Card Number Press 4-To check your recent Fixed Deposit Application Status Press 5-If you do not have any of this information to validate to move the head of the menu opiton
Press 1-To Validate with your Registered Mobile Number
Press 2-To Enter your Customer ID
Press 3-To Enter the EMI Card Number
Press 4-To check your recent Fixed Deposit Application Status
Press 5-If you do not have any of this information to validate to move the head of the menu opiton
Press 2: If you are not customer of Bajaj Finance Limited
Press 1-For Exclusive Offers
Press 2-To Stop Recovery Call
Press 3-If you recieving promotion offer related call from Bajaj Finance and wish to stop it.
Press 4-For queries related RBI Super Card
Press 5-For any other service of product related queries.
SMS Service
SMS <CODE> to 53010
| Code | Product |
|---|---|
| HLBT | Salaried Home Loan Balance Transfer |
| HL | Salaried Fresh Home Loan |
| LAP | Self-Employed Fresh LAP |
| LAPBT | Self-Employed LAP Balance Transfer |
How to Receive Information Via SMS '9227564444'
| Keyword | Transaction |
|---|---|
| AP | To receive the download URL for mobile app |
| GETEMAIL | To know your current email address |
| UPDEMAIL | Know your current email address |
| GETADD | To know your current mailing address |
| CUSTID | To know your customer ID |
| LAN | To know your loan account number (LAN) |
| EMI LAN | Know your loan/EMI details |
| EXPERIA | To know your customer portal-Experia username and password |
| PIN | Know your 4 digit EMI Card PIN |
| SOA | To get Statement of account (SOA) |
| NOC | To get No Objection Certificate (NOC) on loan closure |
| REPSCH | Repayment schedule |
| FEEDBACK | Give your valuable feedback |
| SAT Y | Give a positive feedback |
| SAT N | Give a negative feedback |
Grievance Redressal
| Stages | Process |
|---|---|
| Initial Stage | Any complaint can be registered through Mail : [email protected] Phone: 8698010101 |
| Ist Level | If issue not resolved within 7 working days then customer can contact through mail at: [email protected] |
| IInd Level | If customer not satisfied with level 1 resolution within 3 working days, then customer can raised the complaint/request to the Head of Customer care at [email protected] or write to 5th Floor, B2 Cerebrum IT Park, Kumar City, Kalyani Nagar, Pune, Maharashtra-411014 |
| IIIrd Level | If the customer is unsatisfied with level 2 resolution within 5 working days, the customer raised his/her complaint through the mail at [email protected] write to National Manager 5th Floor, B2 Cerebrum IT Park, Kumar City Kalyani Nagar Pune, Maharashtra Pin-411014 |
| IVth Level | If complaint is not redressed within 15 working days, the customer can approach to National Housing Bank at address given below in the prescribed format available at link Department of Regulation and Supervision (Complaint Redressal Cell) National Housing Bank 4th Floor, Core-5A, India Habitat Centre, Lodhi Road, New Delhi-110003 |
Company Secretary
| Name | R Vijay |
|---|---|
| Phone No. | 020-71576072 020-71576994 |
| [email protected] | |
| Address | Bajaj Housing Finance Limited 3rd Floor, Panchshil Tech Park, Viman Nagar, Pune-411014 |
Registered Office
Bajaj Housing Finance Limited Bajaj Auto Limited Complex Mumbai-Pune Road Akurdi-411035, Maharashtra, India.
Corporate Office
Cerebrum IT Park, B2 Building, 5th Floor, Kumar City, Kalyani Nagar, Pune-411014, Maharashtra