Bata Customer Care No. 72899 00000

Press 1: If you are a customer Press 1: For concern related to replacement or return Press 2: For courier related issues or order status enquiry Press 3: For concern related to refund Press 4: For shoe enquiry Press 5: For order cancellation Press 6: For product related enquiry Press 7: For concern related to loyalty, reward and invoice Press 8: For concern related to purchase from other ecommerce platforms Press 9: For website related enquiry

Press 1: For concern related to replacement or return

Press 2: For courier related issues or order status enquiry

Press 3: For concern related to refund

Press 4: For shoe enquiry

Press 5: For order cancellation

Press 6: For product related enquiry

Press 7: For concern related to loyalty, reward and invoice

Press 8: For concern related to purchase from other ecommerce platforms

Press 9: For website related enquiry

Press 2: If you are calling from store Press 1: For pause approval

Press 1: For pause approval

If you have any Query/Complaint, then you can email at [email protected] .

If your Complaint is not resolved by the above information within 5 days, then you can email at [email protected] .

If your Query is still not resolved within 10 days, then you can contact to Head of Customer Service at [email protected] .

If you have any query regarding exchange/claim, then you can contact at 7289900000 or email at [email protected] .

You can exchange your product within 30 days from the date of purchase.

If the article or selected size of product is not available at the store, then refunded amount will be credited in your account within 90 days.