bkash Payment Gateway Customer Care No.

Organisation: bkash.com

Website:

https://www.bkash.com/

Emails:

Socials:

Important Links:

Customer Support Number

16247

+88-02-55663001 (accessible from any Robi, GP, Banglalink, Teletalk, Airtel and BTCL Number)

Customer Care Center & Customer Care Service Timing

As per Market Place Timing Exceptional Customer Care Service Timing & Weekly Holiday :

Customer Care Name	Weekly Holiday	Service Timing
Dhaka Banasree	Monday	10 am to 06:00 pm
Dhaka Mohammadpur	Thursday	10 am to 06:00 pm
Bagerhat Morrelganj	Saturday	10 am to 06:00 pm
Dhaka Demra	Monday	10 am to 06:00 pm

How To Check Balance

You can check your bKash Account balance anytime you want from the "Check Balance" option. To check your current Account balance -

Go to your bKash Mobile Menu by dialing *247#

Choose “My bKash”

Choose “Check Balance”

Enter your Mobile Menu PIN

You will see the current and available balance of your bKash Account.

Customer Care Center

Sr. No.	Centers	Address
1	Dhaka Mohakhali Customer Care Center	SKS Tower, Ground Floor, 7 VIP Road, Mohakhali, Dhaka - 1206
2	Dhaka Banglamotor Customer Care Center	Nasir Trade Center, 1st Floor, 89, Bir Uttam C.R Datta Sarak, Dhaka-1205
3	Dhaka Jatrabari Customer Care Center	Rohama Complex, Ground Floor, 314/A/6, South Jatrabari, Dhaka-1204
4	Gazipur Customer Care Center	Baten Bhaban, 1st Floor, 494 Bashir Sarak, Joydebpur, Gazipur
5	Tangail Customer Care Center	Based Khan Tower, 1st Floor, Holding No : 0117-00, Victoria Road, Tangail
6	Mymensingh Customer Care Center	River Edge, 1st Floor, 10/a, Bisweshari Devi Road, Mymensingh
7	Chittagong Agrabad Customer Care Center	Agrabad Center, 2470/A, Chowmuhani, Ground Floor, SK Mujib Road, Chittagong-4100
8	Chittagong Muradpur Customer Care Center	Islam Tower, Ground Floor, 59 CDA Avenue, Muradpur, Chittagong
9	Sylhet Customer Care Center	JR Tower, 1st floor, 23 ABAS, Jail Road, Sylhet-3100.
10	Khulna Customer Care Center	Ishraq Plaza, 1st floor, Plot: 43-44, Majid Sarani, Shib Bari Moor, Khulna
11	Barisal Customer Care Center	Rahmat Manjil Complex, 1st Floor, Gorachand Das Road, Bottala, Barisal
12	Rangpur Customer Care Center	AZ Tower, 1st floor, 34-35 Station Road, Rangpur Sadar, Rangpur
13	Bogra Customer Care Center	324 Jhowtola, Borogola, Kazi Nazrul Islam Road, Bogra Sadar, Bogra
14	Rajshahi Customer Care Center	61Chand Sons Shopping Complex, 1st Floor, New Market, Boalia, Rajshahi
15	Jessore Customer Care Center	Hasan Mansion, 1st Floor, M M Ali Road, Maik Potti, Jessore.
16	Comilla Customer Care Center	Roy Complex, Ground Floor, 115/2 Nazrul Avenue, Kandirpar, Comilla
17	Faridpur Customer Care Center	A M Tower, 32/1/A, 1st Floor, Chandra Kant Road, West End Para, Gowal Chamot, Faridpur- 7800

Complaint Management Cell

Name	Designation	Email
Mirza Tanvir Ahmmed	Vice President	[email protected]
Md. Tanvirul Islam	Manager	[email protected]

Commercial Address

SKS Tower, 7 VIP Road, Mohakhali, Dhaka – 1206

Corporate Office

Shadhinata Tower, 1, Bir Sreshtha Shaheed Jahangir Gate, Dhaka Cantonment, Dhaka 1206 Fax: +88-02-9894916