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Bangalore Metro Rail Corporation(BMRCL) logo

BMRCL Toll Free No. 1800 425 12345

english.bmrc.co.in

BMRCL customer care number is 180042512345. Get BMRCL toll free number, helpline, email id, complaint number & support info.

Toll-free numbers

  • 18 004 251 2345

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About

Bangalore Metro Rail Corporation Limited (BMRCL) is a government-owned entity that builds and operates Namma Metro, Bengaluru's rapid transit rail system. BMRCL manages metro services across multiple corridors in the city, serving lakhs of daily commuters in Karnataka. For travel, ticketing, recharge, station, or grievance queries, customers can reach BMRCL customer care using the contact details listed below.

Address

Bangalore Metro Rail Corporation Limited, III Floor, BMTC Complex, K.H.Road, Shanthinagar, Bangalore 560027 080-22969301 080-22969300

Officer Contact No.

S/No Name of Officer Contact No. Functional area
1 Shri D.Radhakrishna Reddy, Director (Project & Planning) 080-22969206 Civil Construction, Underground & Tunneling, Utility shifting, Station constructions etc.
2 Shri N.M.Dhoke, Director (RSE) 080-22969231 Rolling Stock, Electrical,Signalling & Telecommunication
3 Shri. Channappa Goudar,, General Manager(Land Acquisition) 080-22969396 Land acquisition, Rehabilitation
4 Shri. B.L.Yeshwanth Chavan, Chief Public Relations Officer 080-22969300 Public Relations
5 Metro Travel Related Queries, O&M Division 080-25191091 For any Complaints related to Stations / Security Issues / Travel / Recharge / Tokens, passengers may kindly Contact

Public Authority

Name: Rakesh Singh, IAS, Managing Director, BMRCL E-mail: [email protected] 080-22969202 080-22969203 Fax: 080-22969204

Appellate Authority

Name: U. Jagadish Nayak Company Secretary & First Appellate Authority E-mail: [email protected] 080-22969251 Fax: 080-22969222

Public Information Officer

Name: Prashanth.D.R, Assistant General Manager (H.R.) & Public Information Officer (I/c) E-mail: [email protected] 080-22969220 Fax: 080-22969222

Property Development & Connectivity Division, Bangalore Metro Rail Corporation Limited.

3rd,4th & 5th Floor, Deepanjalinagar Site Office Beside Deepanjalinagar Metro Station Mysuru Road, Deepanjalinagar Bengaluru -560026

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Frequently asked questions

  • What is BMRCL customer care number?

    BMRCL customer care number is 180042512345 (toll-free). For metro project related information, you can also call 08022969200 or the alternate number 08022969300.
  • What is BMRCL toll free number?

    BMRCL toll free number is 180042512345, available for general queries about Namma Metro services, fares and timetables.
  • What is BMRCL head office address?

    BMRCL head office is at Bangalore Metro Rail Corporation Limited, III Floor, BMTC Complex, K.H. Road, Shanthinagar, Bangalore 560027.
  • How to contact BMRCL customer care?

    You can contact BMRCL customer care by calling 180042512345, visiting their website at english.bmrc.co.in, or reaching out via their official Facebook and Twitter handles.
  • Does BMRCL have WhatsApp support?

    No, BMRCL does not currently offer WhatsApp support. Customers can reach BMRCL by calling the toll free number 180042512345 or by emailing the public information officer.
  • How to file a complaint with BMRCL?

    To file a complaint with BMRCL, submit it through the online Grievance Redressal Form at grievance.bmrc.co.in, fill the Feedback Form, or call the O&M Division at 080-25191091 for station, travel, recharge or token related issues.
  • Who do I contact for travel, token or recharge issues with BMRCL?

    For travel, token, recharge, station or security related complaints, BMRCL's O&M Division can be reached at 080-25191091. For projects and planning queries, you can contact the Director (Project & Planning) at 080-22969206.

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