CustomerCareLink
BSES Rajdhani Power Limited Customer Care No.

BSES Rajdhani Power Limited Customer Care No.

Organisation: bsesdelhi.com

Toll free Numbers:
19123(24x7 toll free helpline)
All India Numbers:
01149209999(Contact Support)
01139999707(Call Centre No., Mon-Fri 9:30am-5:30pm, sat 9:30am-1pm)
01149516707(Fire & Shock/Streetlight No.)
8800919123(WhatsApp Support)
Address

BSES Rajdhani Power Limited BSES Bhawan, Nehru Place, New Delhi-110019 Nearest Landmark: Nehru Place Bus Terminus

Emails:
(Contact Support)
Socials:
Contact Details
SNo.DivisionNamePhone No.EmailAddress
Division Head (Business)
1AlaknandaRupesh Sharma011-49209299[email protected]BSES Customer Care Centre, E-Block Greater Kailash-2, near Gurudwara, New Delhi - 110048
2DwarkaRajesh Yadav011-49209460[email protected]C-2C, Pocket 12, Janakpuri, near Agarwal Bhawan, New Delhi - 110058
3Hauz KhasAshish Singh011-49107965[email protected]A-1/27, Safdarjung Enclave, near Green Field School, New Delhi - 110029
4JaffarpurNirmal Hatui011-49209239[email protected]220 KV Grid Sub Station, Najafgarh, opposite Delhi Jal Board Office, New Delhi - 110043
5JanakPuriNeetu Bhatia011-49209110[email protected]G-8, Maya Enclave, Hari Nagar, near Hari Nagar Clock Tower, New Delhi - 110064
6KhanpurSatendra Kumar Agrawal011-49107284[email protected]BSES Sub-Station Southend Apartment MB Road, near Indian Oil Petrol Pump Pulprahladpur, New Delhi - 110044
7Mohan GardenAnil Kaushik011-49107057[email protected]District Centre Janakpuri, beside Sub Registrar Office, New Delhi - 110058
8MundkaNavdeep Arora011-49107186[email protected]Substation Building No 1, Main Rohtak Road, near Surajmal Stadium, New Delhi - 110041
9NajafgarhMeena Kumari011-49209274[email protected]220 KV Grid Sub Station, Najafgarh, opposite Delhi Jal Board Office, New Delhi - 110043
10NangloiVikram Narula011-49209177[email protected]Substation Building No 1, Guru Har Krishan Nagar, Paschim Vihar, opposite Gurudwara, New Delhi - 110087
11Nehru PlaceAlok Yadav011-49209038[email protected]E-Block , Substation Building, East of Kailash, behind Sapna Cinema, New Delhi - 110019
12New Friends ColonyGaje Singh011-49209483[email protected]BSES Sub-station Building, Community Centre, New Friends Colony, near New Friends Colony Police Station, New Delhi - 110065
13NizamuddinSangita Deb Saika011-49209051[email protected]011- KV Sub-Station, Nizamuddin West, near HP Petrol Pump, New Delhi - 110013
14PalamKishore Kumar011-49209220[email protected]C-2-D, Janakpuri, Dabri More, Palam, near Orchid Hospital, New Delhi - 110058
15Punjabi BaghSarita Singh011-49209194[email protected]Road No- 22, East Punjabi Bagh, near Dhingra Park, New Delhi - 110026
16R K PuramVikas Srivastava011-49209060[email protected]BSES Rajdhani Power Ltd. West Block, Sec-I, R.K Puram, near Sewa Bhavan, New Delhi - 110066
17SaketArvind Yadav011-49209003[email protected]Adhchini 33 KV Grid Building, Aurobindo Marg, near Hero Honda Showroom, New Delhi - 110017
18Sarita ViharSundara Pandiyan011-49209929[email protected]BSES Sub-station Building, Community Centre, New Friends Colony, near New Friends Colony Police Station, New Delhi - 110065
19Tagore GardenSuchita Arora011-49107559[email protected]Tagore Garden, near Central Market, New Delhi - 110027
20Uttam NagarAnil Rustagi011-49209157[email protected]District Centre Janakpuri, beside Sub Registrar Office, New Delhi - 110058
21Vasant KunjSatheesh K Kumar011-49107240[email protected]Sector C- 9, Vasant Kunj, near Mother Dairy, New Delhi - 110070
22Vikas PuriDheeraj Koul011-49209053[email protected]District Centre Janakpuri, beside Sub Registrar Office, New Delhi - 110058
Division Head (O&M)
23AlaknandaR Satheesh Kumar9350130187[email protected]G block, Kalkaji, BSES Complaint center, near Head Post Office-110019
24DwarkaAjit Singh Kadian9350130485[email protected]Neta ji, Subhash Apartment, Sec-13 Dwarka-110078
25Hauz KhasAjay Kumar Sharma9313553078[email protected]Rbi Hauz Khas Complaint Center Near Laxman Public School-110016
26JaffarpurManoj Sharma9310951430[email protected]66 kv grid JaffarPur Near Jaffarpur Police Station Rawta Mode-110073
27Jaffarpur - MitraonHarvinder Singh9015109133[email protected]A6 Pashim Vihar,Opp DDA Market New Delhi 110087
28JanakPuriNaveen Kumar Yadav9350261771[email protected]B32, Mayapuri Ph-1, Near Metal Forging-110064
29KhanpurSatendra Kumar Agarwal9350130337[email protected]Khanpur Complaint center, Near RPS colony, M.B road, Khanpur - 110062
30Mohan GardenMr. Raj Vij9312667184[email protected]Substation No-2, Netaji Subhash Apartment, Near Shiv temple pocket-1 Phase -2 sector-13 Dwarka -110078
31MundkaJitender Kumar9312667259[email protected]Bses office,opposite K-11 , Udyog Nagar- 110041
32NajafgarhRajat Bansal9313961874[email protected]20 KV Building, Power House. Opposite DJB Office Najafgarh, New Delhi 110043
33Najafgarh- ChawalaRamakant Tyagi8595416706[email protected]Bhartal Sub Divn Office, Bhartal Village, Dwarka Sector 26. New Delhi 110077
34NangloiRajiv Kumar Gupta9313553186Rajiv.K.Gupta @relianceada.comBses office, Guru Harkishan Substation no 2, near Mota Singh School - 110087
35Nehru PlaceMukesh Kumar8595420414[email protected]W block, GK-1, Near Archana Complex -110048
36New Friends ColonyMr. Vineet Sharma9350261914[email protected]
37NizamuddinMahi P Singh9312725624[email protected]Division office O&M, Opp Sathya Sai, Pragati Vihar, Lodhi Road -110003
38PalamMr. Nagendra Shekhar9312667642[email protected]Bses Building substation 1 & 2 , sector 6 Dwarka , near Vrindavan Appartment-110075
39Punjabi BaghVaishnav Pratap Singh9310639832[email protected]66 KV Grid Jaffarpur Near Jaffarpur PS , Rawta Mor,New Delhi 110073
40R K PuramAditi Agarwal8010925680[email protected]Sector-9, RK Puram, Near Sangam Cinema-110022
41Sarita ViharRitesh Gupta8010937161[email protected]H block, Sarita Vihar -110076.
42Tagore GardenSandeep Bansal9313961888[email protected]B 3 Paschim Vihar, Near GD Goenka La Petite School-110063
43Uttam NagarSandeep Chauhan9350261530[email protected]DDA E-pocket, Binda pur, Uttam Nagar-110059
44VikasPuriMahi Pal9350130461[email protected]H-block, Vikaspuri, Near Gurudwara-110018
Division Head (O&M)-Rural
45SaketJatinder Singh9313872918Jatinder.H.Singh @relianceada.comD-block, near Sai Mandir, Saket -110017
46Vasant KunjRajesh Kumar9312667428[email protected]Bijwasan Complaint Center near Golok Dham Mandir-110061
Division Head (O&M)-Urban
47SaketSubhanarayan Prasad9350261304[email protected]D-block, near Sai Mandir, Saket -110017
48Vasant KunjMr. Sunil Kumar9312782432[email protected]Aundhariya Bagh, Opp d-1, Vasant Kunj, near BSES Dispensary-110070

For More Contact Details
S.No.Division NameAddress
1AlaknandaBSES Customer Care Centre, E-Block Greater Kailash-2, near Gurudwara, New Delhi - 110048
2KhanpurBSES Sub-Station Southend Apartment MB Road, near Indian Oil Petrol Pump Pulprahladpur, New Delhi - 110044
3SaketAdhchini 33 KV Grid Building, Aurobindo Marg, near Hero Honda Showroom, New Delhi - 110017
4Vasant KunjSector C- 9, Vasant Kunj, near Mother Dairy, New Delhi - 110070
5Nehru PlaceE-Block , Substation Building, East of Kailash, behind Sapna Cinema, New Delhi - 110019
6Nizammudin011- KV Sub-Station, Nizamuddin West, near HP Petrol Pump, New Delhi - 110013
7Sarita ViharSub Station No.- 6 , MCIE , Near - Badarpur Metro Station Gate.No.2 , New Delhi- 110044
8New Friends ColonyBSES Sub-station Building, Community Centre, New Friends Colony, near New Friends Colony Police Station, New Delhi - 110065
9R K PuramBSES Rajdhani Power Ltd. West Block, Sec-I, R.K Puram, near Sewa Bhavan, New Delhi - 110066
10Hauz KhasA-1/27, Safdarjung Enclave, near Green Field School, New Delhi - 110029
11Janak PuriG-8 Maya Enclave , Near Shaheed Pawan Sahani Chowk , Hari Nagar, New Delhi -110064
12Najafgarh220 KV Grid Sub Station, Najafgarh, opposite Delhi Jal Board Office, New Delhi - 110043
13Jaffarpur220 KV Grid Sub Station, Najafgarh, opposite Delhi Jal Board Office, New Delhi - 110043
14NangloiSubstation Building No 1, Guru Har Krishan Nagar, Paschim Vihar, opposite Gurudwara, New Delhi - 110087
15MundkaSubstation Building No 1, Main Rohtak Road, near Surajmal Stadium, New Delhi - 110041
16Punjabi BaghRoad No- 22, East Punjabi Bagh, near Dhingra Park, New Delhi - 110026
17Tagore GardenTagore Garden, near Central Market, New Delhi - 110027
18Vikas PuriDistrict Centre Janakpuri, beside Sub Registrar Office, New Delhi - 110058
19Uttam NagarDistrict Centre Janakpuri, beside Sub Registrar Office, New Delhi - 110058
20Mohan GardenDistrict Centre Janakpuri, beside Sub Registrar Office, New Delhi - 110058
21PalamBSES G2 - Grid Dashrathpuri, Opp. Dashrathpuri Metro Gate no. 3, New Delhi-110045
20DwarkaC-2C, Pocket 12, Janakpuri, near Agarwal Bhawan, New Delhi - 110058

S.No.Digi Seva Kendra (DSK)Serving DivisionContact No.Address
1Nehru PlaceAlaknanda011-49107982BSES Bijli Digi Seva Kendra, BSES Bhawan Nehru Place New Delhi-110019
Nehru Place
Nizamuddin
2RK PuramHauz Khas011-49107441BSES Bijli Digi Seva Kendra, 33 KV Grid, Near Sewa Sadan, West Block, SEC - I R.K Puram, New Delhi - 110066
R.K. Puram
3SaketSaket011-49107593BSES Bijli Digi Seva Kendra, 33 KV Grid, BSES Adchini New Delhi-11016
4Vasant KunjVasant Kunj011-49107507BSES Bijli Digi Seva Kendra, Near Sector A, Pkt C, Opposite D-1, Vasant kunj New Delhi 110070
5Paschim ViharMundka011-49107457BSES Bijli Digi Seva Kendra, Power House, A-1 Paschim Vihar, Next to Milansar Appartment, New Delhi-110063
Nangloi
Punjabi Bagh
6Dashrath PuriPalam011-49107395BSES Bijli Digi Seva Kendra, BSES G2 - Grid Dashrathpuri, Opp. Dashrathpuri Metro Gate no. 3, New Delhi-110045
Dwarka
7Maya EnclaveJanakpuri011-49107520BSES Bijli Digi Seva Kendra, Hari Nagar, Maya Enclave Near Ghanta Ghar, Opposite Narayan Mandir, New Delhi-110064
Tagore Garden
8VikaspuriMohan Garden011-49207152BSES Bijli Digi Seva Kendra, BSES Janakpuri District Centre Near Transport Authority New Delhi-110058
Uttam Nagar
9KhanpurKhanpur011-49109335BSES Bijli Digi Seva Kendra, 66 KV Grid , Malviya Nagar, M.B. Road Saket ND 110017

S.No.DepartmentConact No.
1Sodium And Halogen Street lights (south and west delhi)Call BRPL: 19123/011-49516707
2LED Street lights (south and west delhi)SDMC / EESL: 1800 180 3580 or 7827999111 / 7827999222
3LED Street lights (North MCD area)TPDDL: 1800 4199 744

BSES Rajdhani Power Limited BSES Bhawan, Nehru Place, New Delhi-110019 Nearest Landmark: Nehru Place Bus Terminus
Grievances Redressal
Level 1:
To report harassment, unethical practices or corruption related complaints, email at [email protected] or call 011-26273311
To report theft information WhatsApp at 9555010022
Level 2:
If a complaint is nor resolved timely or if you are not satisfied with the response you can contact at:
Customer care officer
Business Manager
Circle head
Head (Customer Services) Email: [email protected] Post: Head-customer care, BSES Rajdhani Power Limited BSES Bhawan, Nehru Place, New Delhi-110019
Level 3:
If your request is not resolved or not staisfied with the response/resolution, you can contact consumer grievance redressal forum (CGRF) at: Sub-station building, Sector V, Push Vihar, New Delhi-110017 Ph: 8468952631 , 8468935702 Fax: 011-29564400 Email: [email protected]
Level 4:
If not satisfied with the CGRF you can contact electricity ombudsman at: B-53, Paschimi Marg, Opp. Tagore International School, Vasant Vihar, New Delhi-110057 Tel: 011-26144979 Email: [email protected]
Divisional Offices
S.No.Division NameAddress
1AlaknandaBSES Customer Care Centre, E-Block Greater Kailash-2, near Gurudwara, New Delhi - 110048
2KhanpurBSES Sub-Station Southend Apartment MB Road, near Indian Oil Petrol Pump Pulprahladpur, New Delhi - 110044
3SaketAdhchini 33 KV Grid Building, Aurobindo Marg, near Hero Honda Showroom, New Delhi - 110017
4Vasant KunjSector C- 9, Vasant Kunj, near Mother Dairy, New Delhi - 110070
5Nehru PlaceE-Block , Substation Building, East of Kailash, behind Sapna Cinema, New Delhi - 110019
6Nizammudin011- KV Sub-Station, Nizamuddin West, near HP Petrol Pump, New Delhi - 110013
7Sarita ViharSub Station No.- 6 , MCIE , Near - Badarpur Metro Station Gate.No.2 , New Delhi- 110044
8New Friends ColonyBSES Sub-station Building, Community Centre, New Friends Colony, near New Friends Colony Police Station, New Delhi - 110065
9R K PuramBSES Rajdhani Power Ltd. West Block, Sec-I, R.K Puram, near Sewa Bhavan, New Delhi - 110066
10Hauz KhasA-1/27, Safdarjung Enclave, near Green Field School, New Delhi - 110029
11Janak PuriG-8 Maya Enclave , Near Shaheed Pawan Sahani Chowk , Hari Nagar, New Delhi -110064
12Najafgarh220 KV Grid Sub Station, Najafgarh, opposite Delhi Jal Board Office, New Delhi - 110043
13Jaffarpur220 KV Grid Sub Station, Najafgarh, opposite Delhi Jal Board Office, New Delhi - 110043
14NangloiSubstation Building No 1, Guru Har Krishan Nagar, Paschim Vihar, opposite Gurudwara, New Delhi - 110087
15MundkaSubstation Building No 1, Main Rohtak Road, near Surajmal Stadium, New Delhi - 110041
16Punjabi BaghRoad No- 22, East Punjabi Bagh, near Dhingra Park, New Delhi - 110026
17Tagore GardenTagore Garden, near Central Market, New Delhi - 110027
18Vikas PuriDistrict Centre Janakpuri, beside Sub Registrar Office, New Delhi - 110058
19Uttam NagarDistrict Centre Janakpuri, beside Sub Registrar Office, New Delhi - 110058
20Mohan GardenDistrict Centre Janakpuri, beside Sub Registrar Office, New Delhi - 110058
21PalamBSES G2 - Grid Dashrathpuri, Opp. Dashrathpuri Metro Gate no. 3, New Delhi-110045
20DwarkaC-2C, Pocket 12, Janakpuri, near Agarwal Bhawan, New Delhi - 110058

Digi Seva Kendras
S.No.Digi Seva Kendra (DSK)Serving DivisionContact No.Address
1Nehru PlaceAlaknanda011-49107982BSES Bijli Digi Seva Kendra, BSES Bhawan Nehru Place New Delhi-110019
Nehru Place
Nizamuddin
2RK PuramHauz Khas011-49107441BSES Bijli Digi Seva Kendra, 33 KV Grid, Near Sewa Sadan, West Block, SEC - I R.K Puram, New Delhi - 110066
R.K. Puram
3SaketSaket011-49107593BSES Bijli Digi Seva Kendra, 33 KV Grid, BSES Adchini New Delhi-11016
4Vasant KunjVasant Kunj011-49107507BSES Bijli Digi Seva Kendra, Near Sector A, Pkt C, Opposite D-1, Vasant kunj New Delhi 110070
5Paschim ViharMundka011-49107457BSES Bijli Digi Seva Kendra, Power House, A-1 Paschim Vihar, Next to Milansar Appartment, New Delhi-110063
Nangloi
Punjabi Bagh
6Dashrath PuriPalam011-49107395BSES Bijli Digi Seva Kendra, BSES G2 - Grid Dashrathpuri, Opp. Dashrathpuri Metro Gate no. 3, New Delhi-110045
Dwarka
7Maya EnclaveJanakpuri011-49107520BSES Bijli Digi Seva Kendra, Hari Nagar, Maya Enclave Near Ghanta Ghar, Opposite Narayan Mandir, New Delhi-110064
Tagore Garden
8VikaspuriMohan Garden011-49207152BSES Bijli Digi Seva Kendra, BSES Janakpuri District Centre Near Transport Authority New Delhi-110058
Uttam Nagar
9KhanpurKhanpur011-49109335BSES Bijli Digi Seva Kendra, 66 KV Grid , Malviya Nagar, M.B. Road Saket ND 110017

Street Light Complaint Contacts
S.No.DepartmentConact No.
1Sodium And Halogen Street lights (south and west delhi)Call BRPL: 19123/011-49516707
2LED Street lights (south and west delhi)SDMC / EESL: 1800 180 3580 or 7827999111 / 7827999222
3LED Street lights (North MCD area)TPDDL: 1800 4199 744