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Canadian North Airlines Customer Care No.

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Contact Canadian North Airlines customer care. Get Canadian North Airlines email id, helpline, complaint details, address & support info.

About

Canadian North Airlines is a Canadian airline headquartered in Kanata, Ontario, Canada. It operates scheduled passenger and cargo flights across the Arctic and northern Canada, serving remote communities and business travelers. For flight bookings, baggage queries, or other assistance, customers can reach Canadian North Airlines customer care using the contact details below.

Email addresses

  • [email protected]

    For General Queries

  • [email protected]

    For Customer Relations inquiries or Baggage claims

Important links

Emails Services Details

S.No. Service Email
1 Refund [email protected]
2 Groups / Conferences [email protected]
3 Cargo Reservations [email protected]
4 Maintenance [email protected]
5 Engineering [email protected]

Sales Office

S.No. Department Name Designation Email
1 Cargo Business Development Todd Chahley Director, Cargo Product & Business Development [email protected]
2 Charters Business Development Megan Evers Director, Business Development [email protected]
3 Sales & Community Investments Shelly De Caria Vice President, Sales, Marketing & Distribution [email protected]
4 Sales & Community Investments Cindy Twerdin Associate Vice President, Government, and Community Relations [email protected]
5 Sales & Community Investments Trevor Wilde Sr. Director, Sales, and Community Relations [email protected]
6 Sales & Community Investments Jonathan Ward Manager, Western Sales & Community Investments [email protected]
7 Sales & Community Investments Joelle Roy Manager, Sales & Community Investments, Nunavik [email protected]

Cargo Locations Details

S.No. Cargo Office Phone Email Fax Operating Hours Location
1 Arctic Bay Cargo 1-867-439-3000 [email protected] 1-867-439-3001 Opens 2 hours prior to the first flight and closes 1 hour after the last flight Arctic Bay Airport, NU X0A 0A0
2 Cambridge Bay Cargo 1-867-983-2656 [email protected] 1-867-983-2796 MON: 09:00-11:00 & 15:00-16:30, TUE-SAT: 09:00-11:30 & 15:30-16:30, SUN: Closed Cambridge Bay Airport, NU X0B 0C0
3 Clyde River Cargo 1-867-924-6365 [email protected] 1-867-924-6397 Opens 2 hours prior to the first flight and closes 1 hour after the last flight Clyde River Airport, NU X0A 0E0
4 Edmonton Cargo 1-780-890-4206 [email protected] 1-780-890-7169 MON-FRI: 08:00 – 16:00, SAT-SUN: 08:00 – 12:00 1759 35 Avenue East, Edmonton Intl Airport, AB T9E 0V6
5 Fort Simpson Cargo 1-867-695-2020 [email protected] 1-867-695-2322 Opens 2 hours prior to the first flight and closes 1 hour after the last flight Fort Simpson Airport, NT X0E 0N0
6 Gjoa Haven Cargo 1-867-360-6612 [email protected] 1-867-360-6194 MON-SUN: 09:30-16:30 Gjoa Haven Airport, NU X0B 1J0
7 Hay River Cargo 1-867-874-2847 [email protected] 1-867-874-2849 Opens 2 hours prior to the first flight and closes 1 hour after the last flight 101 Airport Road, Hay River, NT X0E 0R9
8 Sanirajak / Hall Beach Cargo 1-867-928-8069 [email protected] 1-867-928-8882 Opens 2 hours prior to the first flight and closes 1 hour after the last flight Hall Beach Airport, Sanirajak, NU X0A 0K0
9 Igloolik Cargo 1-867-934-8973 [email protected] 1-867-934-8955 Opens 2 hours prior to the first flight and closes 1 hour after the last flight Igloolik Airport, NU X0A 1L0
10 Inuvik Cargo 1-867-777-2953 [email protected] 1-867-777-4729 MON-FRI: 9:00-16:00, SAT-SUN: 10:00-16:00 Mike Zubko Airport, P.O. Box 1038, Inuvik, NT X0E 0T0
11 Iqaluit Cargo 1-867-979-5317 [email protected] 1-867-979-4655 MON-FRI: 08:00-19:00, SAT-SUN: 10:00-17:00, Stat Holidays: 12:00-16:00 Iqaluit Airport, NU X0A 0H0
12 Kinngait / Cape Dorset Cargo 1-867-897-8938 [email protected] 1-867-897-8180 Opens 2 hours prior to the first flight and closes 1 hour after the last flight Cape Dorset Airport, NU X0A 0C0
13 Kimmirut Cargo 1-867-939-2250 [email protected] 1-867-939-2158 Opens 2 hours prior to the first flight and closes 1 hour after the last flight Kimmirut Airport, NU X0A 0N0
14 Kugaaruk Cargo 1-867-769-7505 [email protected] 1-867-769-6064 MON-SUN: 09:30-16:30 Kugaaruk Airport, NU X0B 1K0
15 Kugluktuk Cargo 1-867-982-3208 [email protected] 1-867-982-3668 MON-SUN: 10:00-17:00 (varied hours on different days) Kugluktuk Airport, NU X0B 0E0
16 Kuujjuaq Cargo 1-819-964-2225 [email protected] 1-819-964-6365 Opens 2 hours prior to the first flight and closes 1 hour after the last flight Kuujjuaq Airport, Air Inuit Cargo Building, QC J0M 1C0
17 Montreal Cargo 1-514-631-8560 [email protected] - Shipping/Receiving: MON-FRI: 08:00-16:00, SAT-SUN: 08:00-14:00; Customer Service: MON-FRI: 08:00-20:00, SAT-SUN: 08:00-18:00 Air Inuit Cargo Warehouse, 800 Stuart Graham, Suite 110, Dorval, QC H4Y 1J6
18 Norman Wells Cargo 1-867-587-2321 [email protected] 1-867-587-3077 Cargo: MON/SUN: 10:00-17:00, WED: 10:00-14:00; Airport: MON/SUN: 10:00-16:00 Norman Wells Airport, NT X0E 0V0
19 Ottawa Cargo Drop-Off Only 1-613-254-6471 [email protected] 1-613-254-6477 MON-FRI: 07:30-19:30, SAT-SUN: 08:00-16:30 100 Thad Johnson Private, Ottawa, ON K1V 0R1
20 Ottawa Cargo Pick-Up Only 1-613-254-6200 ext. 6111 [email protected] - MON-FRI: 07:00-19:00, SAT-SUN: 07:00-16:00 140 Thad Johnson Private, Ottawa, ON K1V 0R1
21 Pangnirtung Cargo 1-867-473-8960 [email protected] 1-867-473-8623 Opens 2 hours prior to the first flight and closes 1 hour after the last flight Pangnirtung Airport, NU X0A 0R0
22 Pond Inlet Cargo 1-867-899-8882 [email protected] 1-867-899-8759 Opens 2 hours prior to the first flight and closes 1 hour after the last flight Pond Inlet Airport, NU X0A 0S0
23 Qikiqtarjuaq Cargo 1-867-927-8873 [email protected] 1-867-927-8320 Opens 2 hours prior to the first flight and closes 1 hour after the last flight Qikiqtarjuaq Airport, NU X0A 0B0
24 Rankin Inlet Cargo 1-867-645-2423 [email protected] - Opens 2 hours prior to the first flight and closes 1 hour after the last flight Rankin Inlet Airport, NU X0C 0G0
25 Resolute Bay Cargo 1-867-252-3982 [email protected] 1-867-252-3794 Opens 2 hours prior to the first flight and closes 1 hour after the last flight Resolute Bay Airport, NU X0A 0V0
26 Taloyoak Cargo 1-867-561-5400 [email protected] 1-867-561-5055 MON-SUN: 09:30-16:30 Taloyoak Airport, NU X0B 1B0
27 Ulukhaktok Cargo 1-867-396-3063 [email protected] 1-867-396-3053 Opens 2 hours prior to the first flight and closes 1 hour after the last flight Ulukhaktok Airport, NT X0E 0S0
28 Yellowknife Cargo 1-877-214-6001 ext 6651 [email protected] - SAT-SUN: 08:00-17:00, MON-FRI: 07:00-19:00 155 Bristol Ave., Yellowknife, NT X1A 2R3

HeadQuarter

20 Cope Drive, Kanata, Ontario Canada K2M 2V8 Tel: 1-800-661-3591 Fax: 613-254-6398

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Frequently asked questions

  • What is Canadian North Airlines email id for complaints?

    You can email Canadian North Airlines at [email protected] for general queries and complaints.

  • What is Canadian North Airlines head office address?

    The head office of Canadian North Airlines is located at 20 Cope Drive, Kanata, Ontario Canada K2M 2V8. You can also call the main line at 1-800-661-3591.

  • How to contact Canadian North Airlines customer care?

    You can contact Canadian North Airlines customer care by emailing [email protected], visiting their website https://canadiannorth.com/, or reaching out via their social media channels on Facebook, Twitter, Instagram, and LinkedIn.

  • Does Canadian North Airlines have WhatsApp support?

    Canadian North Airlines does not currently offer WhatsApp support. Customers should use phone, email, or the website for assistance.

  • How to file a complaint with Canadian North Airlines?

    To file a complaint with Canadian North Airlines, email [email protected] or use the contact form at https://canadiannorth.com/contact. You may also call the main line at 1-800-661-3591 for urgent issues.

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