Contact Canadian North Airlines customer care. Get Canadian North Airlines email id, helpline, complaint details, address & support info.
About
Canadian North Airlines is a Canadian airline headquartered in Kanata, Ontario, Canada. It operates scheduled passenger and cargo flights across the Arctic and northern Canada, serving remote communities and business travelers. For flight bookings, baggage queries, or other assistance, customers can reach Canadian North Airlines customer care using the contact details below.
Email addresses
- [email protected]
For General Queries
- [email protected]
For Customer Relations inquiries or Baggage claims
Important links
Emails Services Details
| S.No. | Service | |
|---|---|---|
| 1 | Refund | [email protected] |
| 2 | Groups / Conferences | [email protected] |
| 3 | Cargo Reservations | [email protected] |
| 4 | Maintenance | [email protected] |
| 5 | Engineering | [email protected] |
Sales Office
| S.No. | Department | Name | Designation | |
|---|---|---|---|---|
| 1 | Cargo Business Development | Todd Chahley | Director, Cargo Product & Business Development | [email protected] |
| 2 | Charters Business Development | Megan Evers | Director, Business Development | [email protected] |
| 3 | Sales & Community Investments | Shelly De Caria | Vice President, Sales, Marketing & Distribution | [email protected] |
| 4 | Sales & Community Investments | Cindy Twerdin | Associate Vice President, Government, and Community Relations | [email protected] |
| 5 | Sales & Community Investments | Trevor Wilde | Sr. Director, Sales, and Community Relations | [email protected] |
| 6 | Sales & Community Investments | Jonathan Ward | Manager, Western Sales & Community Investments | [email protected] |
| 7 | Sales & Community Investments | Joelle Roy | Manager, Sales & Community Investments, Nunavik | [email protected] |
Cargo Locations Details
| S.No. | Cargo Office | Phone | Fax | Operating Hours | Location | |
|---|---|---|---|---|---|---|
| 1 | Arctic Bay Cargo | 1-867-439-3000 | [email protected] | 1-867-439-3001 | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | Arctic Bay Airport, NU X0A 0A0 |
| 2 | Cambridge Bay Cargo | 1-867-983-2656 | [email protected] | 1-867-983-2796 | MON: 09:00-11:00 & 15:00-16:30, TUE-SAT: 09:00-11:30 & 15:30-16:30, SUN: Closed | Cambridge Bay Airport, NU X0B 0C0 |
| 3 | Clyde River Cargo | 1-867-924-6365 | [email protected] | 1-867-924-6397 | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | Clyde River Airport, NU X0A 0E0 |
| 4 | Edmonton Cargo | 1-780-890-4206 | [email protected] | 1-780-890-7169 | MON-FRI: 08:00 – 16:00, SAT-SUN: 08:00 – 12:00 | 1759 35 Avenue East, Edmonton Intl Airport, AB T9E 0V6 |
| 5 | Fort Simpson Cargo | 1-867-695-2020 | [email protected] | 1-867-695-2322 | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | Fort Simpson Airport, NT X0E 0N0 |
| 6 | Gjoa Haven Cargo | 1-867-360-6612 | [email protected] | 1-867-360-6194 | MON-SUN: 09:30-16:30 | Gjoa Haven Airport, NU X0B 1J0 |
| 7 | Hay River Cargo | 1-867-874-2847 | [email protected] | 1-867-874-2849 | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | 101 Airport Road, Hay River, NT X0E 0R9 |
| 8 | Sanirajak / Hall Beach Cargo | 1-867-928-8069 | [email protected] | 1-867-928-8882 | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | Hall Beach Airport, Sanirajak, NU X0A 0K0 |
| 9 | Igloolik Cargo | 1-867-934-8973 | [email protected] | 1-867-934-8955 | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | Igloolik Airport, NU X0A 1L0 |
| 10 | Inuvik Cargo | 1-867-777-2953 | [email protected] | 1-867-777-4729 | MON-FRI: 9:00-16:00, SAT-SUN: 10:00-16:00 | Mike Zubko Airport, P.O. Box 1038, Inuvik, NT X0E 0T0 |
| 11 | Iqaluit Cargo | 1-867-979-5317 | [email protected] | 1-867-979-4655 | MON-FRI: 08:00-19:00, SAT-SUN: 10:00-17:00, Stat Holidays: 12:00-16:00 | Iqaluit Airport, NU X0A 0H0 |
| 12 | Kinngait / Cape Dorset Cargo | 1-867-897-8938 | [email protected] | 1-867-897-8180 | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | Cape Dorset Airport, NU X0A 0C0 |
| 13 | Kimmirut Cargo | 1-867-939-2250 | [email protected] | 1-867-939-2158 | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | Kimmirut Airport, NU X0A 0N0 |
| 14 | Kugaaruk Cargo | 1-867-769-7505 | [email protected] | 1-867-769-6064 | MON-SUN: 09:30-16:30 | Kugaaruk Airport, NU X0B 1K0 |
| 15 | Kugluktuk Cargo | 1-867-982-3208 | [email protected] | 1-867-982-3668 | MON-SUN: 10:00-17:00 (varied hours on different days) | Kugluktuk Airport, NU X0B 0E0 |
| 16 | Kuujjuaq Cargo | 1-819-964-2225 | [email protected] | 1-819-964-6365 | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | Kuujjuaq Airport, Air Inuit Cargo Building, QC J0M 1C0 |
| 17 | Montreal Cargo | 1-514-631-8560 | [email protected] | - | Shipping/Receiving: MON-FRI: 08:00-16:00, SAT-SUN: 08:00-14:00; Customer Service: MON-FRI: 08:00-20:00, SAT-SUN: 08:00-18:00 | Air Inuit Cargo Warehouse, 800 Stuart Graham, Suite 110, Dorval, QC H4Y 1J6 |
| 18 | Norman Wells Cargo | 1-867-587-2321 | [email protected] | 1-867-587-3077 | Cargo: MON/SUN: 10:00-17:00, WED: 10:00-14:00; Airport: MON/SUN: 10:00-16:00 | Norman Wells Airport, NT X0E 0V0 |
| 19 | Ottawa Cargo Drop-Off Only | 1-613-254-6471 | [email protected] | 1-613-254-6477 | MON-FRI: 07:30-19:30, SAT-SUN: 08:00-16:30 | 100 Thad Johnson Private, Ottawa, ON K1V 0R1 |
| 20 | Ottawa Cargo Pick-Up Only | 1-613-254-6200 ext. 6111 | [email protected] | - | MON-FRI: 07:00-19:00, SAT-SUN: 07:00-16:00 | 140 Thad Johnson Private, Ottawa, ON K1V 0R1 |
| 21 | Pangnirtung Cargo | 1-867-473-8960 | [email protected] | 1-867-473-8623 | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | Pangnirtung Airport, NU X0A 0R0 |
| 22 | Pond Inlet Cargo | 1-867-899-8882 | [email protected] | 1-867-899-8759 | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | Pond Inlet Airport, NU X0A 0S0 |
| 23 | Qikiqtarjuaq Cargo | 1-867-927-8873 | [email protected] | 1-867-927-8320 | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | Qikiqtarjuaq Airport, NU X0A 0B0 |
| 24 | Rankin Inlet Cargo | 1-867-645-2423 | [email protected] | - | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | Rankin Inlet Airport, NU X0C 0G0 |
| 25 | Resolute Bay Cargo | 1-867-252-3982 | [email protected] | 1-867-252-3794 | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | Resolute Bay Airport, NU X0A 0V0 |
| 26 | Taloyoak Cargo | 1-867-561-5400 | [email protected] | 1-867-561-5055 | MON-SUN: 09:30-16:30 | Taloyoak Airport, NU X0B 1B0 |
| 27 | Ulukhaktok Cargo | 1-867-396-3063 | [email protected] | 1-867-396-3053 | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | Ulukhaktok Airport, NT X0E 0S0 |
| 28 | Yellowknife Cargo | 1-877-214-6001 ext 6651 | [email protected] | - | SAT-SUN: 08:00-17:00, MON-FRI: 07:00-19:00 | 155 Bristol Ave., Yellowknife, NT X1A 2R3 |
HeadQuarter
20 Cope Drive, Kanata, Ontario Canada K2M 2V8 Tel: 1-800-661-3591 Fax: 613-254-6398
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Frequently asked questions
What is Canadian North Airlines email id for complaints?
You can email Canadian North Airlines at [email protected] for general queries and complaints.What is Canadian North Airlines head office address?
The head office of Canadian North Airlines is located at 20 Cope Drive, Kanata, Ontario Canada K2M 2V8. You can also call the main line at 1-800-661-3591.How to contact Canadian North Airlines customer care?
You can contact Canadian North Airlines customer care by emailing [email protected], visiting their website https://canadiannorth.com/, or reaching out via their social media channels on Facebook, Twitter, Instagram, and LinkedIn.Does Canadian North Airlines have WhatsApp support?
Canadian North Airlines does not currently offer WhatsApp support. Customers should use phone, email, or the website for assistance.How to file a complaint with Canadian North Airlines?
To file a complaint with Canadian North Airlines, email [email protected] or use the contact form at https://canadiannorth.com/contact. You may also call the main line at 1-800-661-3591 for urgent issues.
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