Canara Robeco Customer Care No. 1800 209 2726
Organisation: Canara Robeco Mutual Fund
Toll free Numbers:
18002092726(For Investor, Mon-Sat, 9:30am-6pm)
All India Numbers:
02266585000(General Enquiry, Mumbai)
9289222157(WhatsApp Support)
Website:
Address
4th Floor, Construction House, 5, Walchand Hirachand Marg, Ballard Estate, Fort, Mumbai - 400001. Maharashtra. Ph: 022-66585089 Fax: 022-66585011 / 022-66585012 / 022-66585013
Emails:
IVRS Menu
1800 209 2726
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Press 3- The Smart Tomorrow
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SMS Services
To avail these services, one must be an existing Canara Robeco investor whether resident or non-resident individual. Notifications will be sent on the investors registered mobile number.
Send a text to 9289222157 in the following format to receive the desired information:
| Service | SMS to be sent as |
|---|---|
| Latest NAV | NAV <folio number> |
| Current Balance | BAL <folio number> |
| Last Transaction | TRANS <folio number> |
| Account Statement | ESOA <folio number> |
For physical copy of “Scheme-wise Annual Reports” &/or “Abridged Reports”; Send a text to 9289222157 in the following format:
| Request for | Short Code | SMS |
|---|---|---|
| Annual Report | Annual Report | Annual Report <pan no.> |
| Abridged Annual Report | Annual Report | Abridged Report <pan no.> |
Physical copy of reports will be delivered to investor's registered address within 15 working days without any charges.
Grievance Redressal
Level 1-
In case of any dissatisfaction with any kind of response for your query/ complaints received from any of service channels, please write to our Investor Relations Officer at [email protected]. On receipt of any such query/complaint, we shall respond to you within 2 business days.
Level 2-
In case of dissatisfaction with the response from grievance redressal team, please write to Compliance officer at [email protected]. Support team respond to you within 2 business days.
Level 3-
In case of dissatisfaction with the response from customer service head, please write to CEO at [email protected]
Level 4-
Distributor Numbers
022-66585080 (For Distributor 9:30 am to 6 pm -Mon-Fri)
022-66585097 (Alternate No. For Distributor)