Capital Small Finance Bank customer care number is 18001201600. Get toll free number, helpline, email id, complaint number & support info.
Toll-free numbers
- 1 800 120 1600
Customer Support, 24x7
All India numbers
- 0 181 505 1111
Customer Support
- 0 181 505 2222
General Queries
- 922 265 5555
SMS service no. to block your card
About
Capital Small Finance Bank is an Indian small finance bank headquartered in Jalandhar, Punjab, operating under the Reserve Bank of India. It offers savings and current accounts, fixed deposits, loans, debit cards, and mobile banking services to customers primarily across Punjab and neighbouring states. For account queries, card blocking, loans, or grievance redressal, customers can reach Capital Small Finance Bank customer care using the contact details listed below.
Email addresses
- [email protected]
Customer Support
- [email protected]
Feedback/Queries
Address
Capital Small Finance Bank Limited Midas Corporate Park, IIIrd Floor, 37, G.T.Road, Jalandhar - 144001 India Phone : 0181-5051111, 0181-5052222 Fax : 0181-5053333 Email : mail [at] capitalbank [dot] co [dot] in
Important links
Install App
Blocking of Card by sending SMS
To block the lost or stolen ATM/Debit card-
Send BLOCK <Account No> to 9222655555 from the registered mobile no.
If card holder has multiple ATM/Debit cards in the same account and same registered mobile number
Send BLOCK <Account No> to 9222655555 from the registered mobile no.
Send BLOCK <Account No> <Last 4 Digits of your ATM/Debit Card> to 9222655555
| Designation | Email Id |
|---|---|
| Managing Director and CEO | [email protected] |
| Chief Operating Officer | [email protected] |
| Regional Head – Jalandhar | [email protected] |
| Regional Head – Ludhiana | [email protected] |
| Regional Head – Chandigarh | [email protected] |
Capital Small Finance Bank Limited Midas Corporate Park, IIIrd Floor, 37, G.T.Road, Jalandhar - 144001 India Phone : 0181-5051111, 0181-5052222 Fax : 0181-5053333 Email : [email protected]
Grievance Redressal Mechanism
Send your Grievance / Feedback to [email protected] with your Name, Contact Number, Address, Account Number & Message.
Level 1
Contact you bank Branch Manager / Branch Operations Manager for any feedback / complaints that you wish to lodge . Respective officers will assist in resolving the issues for you.
Level 2
If you are not satisfied with the services/responses, you may contact the Nodal officer as:
Mr. Harish Kumar Capital Small Finance Bank Ltd. MIDAS Corporate Park, Ground Floor, 37, G.T. Road, Jalandhar - 144001 Mobile: 7508177304, Desk: 0181-5025244 E-mail: [email protected]
Level 3
If you are still not satisfied with the grievance redressal or in the absence of a resolution within 15 working days, you may conatct the Principal Nodal Officer (PNO)
Mr. Harinder Singh Capital Small Finance Bank Ltd. MIDAS Corporate Park, Ground Floor, 37, G.T. Road, Jalandhar - 144001 Phone : 0181-5051111, 0181-5052222 Fax : 0181-5053333 E-mail: [email protected]
Level 4
If you are still not satisfied with the resolution provided and/or in case have not received a satisfactory response within 30 days, you may refer your case to the Banking Ombudsman of your region:
Contact Details of Senior Management
| Designation | Email Id |
|---|---|
| Managing Director and CEO | [email protected] |
| Chief Operating Officer | [email protected] |
| Regional Head – Jalandhar | [email protected] |
| Regional Head – Ludhiana | [email protected] |
| Regional Head – Chandigarh | [email protected] |
Frequently asked questions
What is Capital Small Finance Bank customer care number?
Capital Small Finance Bank customer care number is 18001201600 (toll-free, 24x7). You can also reach their all-India support at 01815051111 or 01815052222 for general queries.What is Capital Small Finance Bank toll free number?
Capital Small Finance Bank toll free number is 18001201600, available 24x7 for customer support across India.What is Capital Small Finance Bank email id for complaints?
You can email Capital Small Finance Bank at [email protected] for complaints and feedback, or [email protected] for general queries.What is Capital Small Finance Bank head office address?
The head office of Capital Small Finance Bank is located at Midas Corporate Park, IIIrd Floor, 37, G.T. Road, Jalandhar - 144001, India.How to contact Capital Small Finance Bank customer care?
You can contact Capital Small Finance Bank customer care by calling toll-free 18001201600, dialling 01815051111, emailing [email protected], or visiting their official website www.capitalbank.co.in.Does Capital Small Finance Bank have WhatsApp support?
No, Capital Small Finance Bank does not currently offer WhatsApp support. Customers can reach them by phone at 18001201600 or by email.How to file a complaint with Capital Small Finance Bank?
You can file a complaint with Capital Small Finance Bank by emailing [email protected] with your name, contact number, address, account number and message. You may also approach the Branch Manager first, and if unresolved within 15 working days, escalate to the Nodal Officer at [email protected].
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