Capri Home Loans Customer Care No. 1800 102 1021

Toll free Numbers:

18001021021(Contact Support,Mon-Fri,10am-7pm)

All India Numbers:

02240888100(For General Query,Mon-Fri,10am-7pm)

Website:

https://www.caprihomeloans.com/

Emails:

Socials:

Important Links:

IVRS Menu 1800 102 102 1

Choose Your Preferred Language

Press 1: If you are a existing customer Press 1: For home loan Press 2: For loan against property Press 3: For top-up on existing loan Press 4: For gold loan

Press 1: For home loan

Press 2: For loan against property

Press 3: For top-up on existing loan

Press 4: For gold loan

Press 2: For any loan products related query

Grievance Redressal

Step 1: Contact Capri Global

You can call toll-free number: 1800-102-102-1 (Mon-Fri, 10am - 5pm, excluding holidays).

You can mail at [email protected]

You can send a letter to: Customer Service - Home Loans, 502, Tower A, Peninsula Business Park, Mumbai.

Or you can visit a local Capri Global Housing Finance Ltd. branch to log your complaint from Mon-Fri (Except Public Holidays) between 10am-5pm.

Step 2: Escalate

If still feel unsatisfied, contact the Nodal Officer Yashesh Bhatt Vice President, Compliance & Secretarial and Company Secretary 502, Tower – A, Peninsula Business Park, Senapati Bapat Marg, Lower Parel, Mumbai – 400013 Tel: 022-40888100 Fax: 022-40888170 Email ID: [email protected]

Step 3: Regulatory Authority

If still dissatisfied or no response, you can visit the National Housing Bank Department of Regulation and Supervision, (Complaint Redressal Cell) 4th Floor, Core- 5A, India Habitat Centre, Lodhi Road, New Delhi- 110 003

You can also approach the Complaint Redressal Cell.

Registered/Corporate Office

502, Tower-A, Peninsula Business Park, Senapati Bapat Marg, Lower Parel, Mumbai-400013 Fax:022-40888170