CustomerCareLink
Caratlane Jewellery Customer Care No. 044-6607 5200

Caratlane Jewellery Customer Care No. 044-6607 5200

Organisation: Caratlane

All India Numbers:
04466075200(Helpline, 9am-10pm, IST all days)
04442935000(For Customer Support)
7358065888(For Whatsapp Support)
Address

No.32, Rutland Gate, 2nd Street, Khader Nawaz Khan Road, Nungambakkam Chennai, Tamil Nadu 600006

Emails:
(Customer Suppport)
(For international shipping related query)
Socials:
IVRS Menu
044-66075200
Press 1- For Jwellery Purchase Queries
Press 2- For all order status queries
Press 3- For refund, exchange and repair
Stores Details
LocationContact No.Address
Bengaluru
Bengaluru080-67266579#26, Upper Ground Floor, Phoenix Market City, Bengaluru - 560048
Koramangala8056091999CaratLane Store, No.8, 80ft road, Koramangala (Opp. HP Petrol Pump), Bengaluru - 560034
Delhi/NCR
Gurgaon9999200133CaratLane Store, Shop No F-153D&F-153E, 1st Floor, Ambience Mall, Gurgaon-122001
New Delhi011-46321000M-5, 1st Floor, Main Market, GK-1,New Delhi -110048
Najafgarh Road, Khayala011-45531199 9999200155Shop No FF-17, First Floor, Pacific Mall, Najafgarh Road, Khayala, Delhi-110018
Noida9999200166 0120-2428936E-243 A, First Floor, M3, Sec - 18, Mall Of India Noida ,201301
Gtk road9810124252A-265, Gujranwala Colony, Derawala nagar, Gtk road, Delhi -110009
Hyderabad
Jubilee Hills040-23542471040-23542472Plot 237, Uptown Jubilee Building - Vamsiram Builders, Road #36, Jubilee Hills, Hyderabad - 500 033
Hyderabad7893067654Unit No 15, Upper Ground Floor, Forum Sujana Mall, Kukatpally, Hyderabad, Telangana-500072
Coimbatore
Gopalapuram, Coimbatore0422-4393964Jaipur Gems Store, 729, Avinashi Road, Anna Silai, Gopalapuram, Coimbatore, Tamil Nadu-641018
Chandigarh
Elante Mall Chandigarh9876414455229A, 2nd Floor, Elante Mall, Industrial Area,Phase-1 Chandigarh - 160017
Chennai
Nungambakkam, Chennai044-42935000Ist Floor, No.32, Rutland Gate, 2nd Street, Khader Nawaz Khan road, Nungambakkam, Chennai - 600006
Thane
Thane (w), Maharashtra7045009500CaratLane Store, Viviana Mall, Unit No.FF 61, Pokhran road No.2, Subhasha Nagar, Near Jupiter Hospital, Thane (w), Maharashtra- 400606

Shipping
FREE shipping on every order only within India.
Your order will be shipped to you fully insured.
All customers to inspect the package for any damage or tamper before receiving or signing for receipt.
For our Indian customers, after your item has been packaged, it will be shipped and delivered free via one of the following carriers.
The shipping charges for our international customers are charged at the time of order booking.
Return & Exchange
100% refund for returns within 15 days. No questions asked. (Not applicable on engraved and personalized products)
100% of Invoice value upto Rs.1,00,000. For orders delivered in India
Exchange or upgrade your jewellery/ solitaires anytime.
Sell your diamond jewellery and solitaires back to us.
Other Emails
[email protected] (Corporate Enquiry)
[email protected] (HR queries)