Caratlane Jewellery Customer Care No. 044-6607 5200
Caratlane Jewellery customer care number is 04466075200. Get Caratlane Jewellery toll free number, helpline, email id, complaint number & support info.
All India numbers
- 0 446 607 5200
Helpline, 9am-10pm, IST all days
- 0 444 293 5000
For Customer Support
- 735 806 5888
For Whatsapp Support
About
Caratlane is an online jewellery retailer owned by the Tata Group, headquartered in Chennai, India. It sells gold, diamond, gemstone and fashion jewellery through its website and app, serving customers across India. For jewellery queries, orders, or support, customers can reach Caratlane customer care using the contact details below.
Email addresses
- [email protected]
Customer Suppport
- [email protected]
For international shipping related query
Address
No.32, Rutland Gate, 2nd Street, Khader Nawaz Khan Road, Nungambakkam Chennai, Tamil Nadu 600006
Important links
IVRS Menu
044-66075200
Press 1- For Jwellery Purchase Queries
Press 2- For all order status queries
Press 3- For refund, exchange and repair
Stores Details
| Location | Contact No. | Address |
|---|---|---|
| Bengaluru | ||
| Bengaluru | 080-67266579 | #26, Upper Ground Floor, Phoenix Market City, Bengaluru - 560048 |
| Koramangala | 8056091999 | CaratLane Store, No.8, 80ft road, Koramangala (Opp. HP Petrol Pump), Bengaluru - 560034 |
| Delhi/NCR | ||
| Gurgaon | 9999200133 | CaratLane Store, Shop No F-153D&F-153E, 1st Floor, Ambience Mall, Gurgaon-122001 |
| New Delhi | 011-46321000 | M-5, 1st Floor, Main Market, GK-1,New Delhi -110048 |
| Najafgarh Road, Khayala | 011-45531199 9999200155 | Shop No FF-17, First Floor, Pacific Mall, Najafgarh Road, Khayala, Delhi-110018 |
| Noida | 9999200166 0120-2428936 | E-243 A, First Floor, M3, Sec - 18, Mall Of India Noida ,201301 |
| Gtk road | 9810124252 | A-265, Gujranwala Colony, Derawala nagar, Gtk road, Delhi -110009 |
| Hyderabad | ||
| Jubilee Hills | 040-23542471040-23542472 | Plot 237, Uptown Jubilee Building - Vamsiram Builders, Road #36, Jubilee Hills, Hyderabad - 500 033 |
| Hyderabad | 7893067654 | Unit No 15, Upper Ground Floor, Forum Sujana Mall, Kukatpally, Hyderabad, Telangana-500072 |
| Coimbatore | ||
| Gopalapuram, Coimbatore | 0422-4393964 | Jaipur Gems Store, 729, Avinashi Road, Anna Silai, Gopalapuram, Coimbatore, Tamil Nadu-641018 |
| Chandigarh | ||
| Elante Mall Chandigarh | 9876414455 | 229A, 2nd Floor, Elante Mall, Industrial Area,Phase-1 Chandigarh - 160017 |
| Chennai | ||
| Nungambakkam, Chennai | 044-42935000 | Ist Floor, No.32, Rutland Gate, 2nd Street, Khader Nawaz Khan road, Nungambakkam, Chennai - 600006 |
| Thane | ||
| Thane (w), Maharashtra | 7045009500 | CaratLane Store, Viviana Mall, Unit No.FF 61, Pokhran road No.2, Subhasha Nagar, Near Jupiter Hospital, Thane (w), Maharashtra- 400606 |
Shipping
FREE shipping on every order only within India.
Your order will be shipped to you fully insured.
All customers to inspect the package for any damage or tamper before receiving or signing for receipt.
For our Indian customers, after your item has been packaged, it will be shipped and delivered free via one of the following carriers.
The shipping charges for our international customers are charged at the time of order booking.
Return & Exchange
100% refund for returns within 15 days. No questions asked. (Not applicable on engraved and personalized products)
100% of Invoice value upto Rs.1,00,000. For orders delivered in India
Exchange or upgrade your jewellery/ solitaires anytime.
Sell your diamond jewellery and solitaires back to us.
Other Emails
[email protected] (Corporate Enquiry)
[email protected] (HR queries)
Follow on social media
Frequently asked questions
What is Caratlane customer care number?
Caratlane customer care number is 04466075200. You can call this number for all jewellery related queries, order status, and support.What is Caratlane email id for complaints?
You can email Caratlane at [email protected] for general complaints or queries, and [email protected] for international shipping related issues.What is Caratlane head office address?
Caratlane's head office is located at No.32, Rutland Gate, 2nd Street, Khader Nawaz Khan Road, Nungambakkam, Chennai, Tamil Nadu 600006, India.How to contact Caratlane customer care?
You can contact Caratlane customer care by calling 04466075200 or 04442935000, emailing [email protected], visiting https://www.caratlane.com, or reaching out via their social media channels on Facebook, Instagram, and Pinterest.Does Caratlane have WhatsApp support?
Yes, Caratlane offers WhatsApp support on the number 7358065888 for quick assistance.How to file a complaint with Caratlane?
To file a complaint with Caratlane, you can email [email protected], call 04466075200, or use the Frequently Asked Questions page at https://www.caratlane.com/frequently-asked-questions for further guidance.What is Caratlane toll free number?
Caratlane does not provide a separate toll‑free number; customers can use the regular helpline 04466075200 for support.
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