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Catholic Syrian Bank (CSB) Customer Care No. 1800 266 9090

www.csb.co.in
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Catholic Syrian Bank (CSB) Customer Care No. 1800 266 9090 customer care number is 18002669090. Get Catholic Syrian Bank (CSB) toll free number, helpline, email id, complaint number & support info.

Toll-free numbers

  • 1 800 266 9090

    For Customer Support

  • 1 800 891 3333

    For DigiSaathi, 24x7

  • 18 008 911 4431

    Alternate No. For DigiSaathi, 24x7

  • 1930

    For Online Financial Fraud

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All India numbers

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About

Catholic Syrian Bank is a private sector commercial bank headquartered in Thrissur, Kerala, India. It offers a wide range of banking services including deposits, loans, and digital banking to millions of customers across the country. For banking queries, customers can reach Catholic Syrian Bank customer care using the contact details below.

Email addresses

Important links

IVRS Menu : 1800 266 9090

Press 1- For atm card blocking and hostlisting
Press 2- For atm card enquiry
Press 3- For Internet banking services
Press 4- For mobile banking services
Press 5- For assistance on international fund transfer
Press 6- To repeat menu
Press 0- To go to main menu
Press 9- To talk to customer care executive

Install Apps

Mobile Banking
E-Passbook

SMS Services

Send SMS <CSBMOB> to 56161* from registered mobile number

Grievance Redressal Procedure

Level 1 :

If you have any query/ complaint, then you can reach to your nearest Branch with your query.
You can also fill this Customer Complaint Registration Form .

Level 2 :

If your query is still not heard or solved , then you can contact to the Zonal Nodal Officers given below : Sr.No. Zone Officer Contact No. Email Office Address 1 South Kerala and Ernakulam Zones (Kerala 1) Mr Sujith P Rajan 9072666763 / 9747949042 [email protected] Zonal Office, Malankara Building Complex, Palayam, University Campus; P O, Thiruvananthapuram - 695 034 Kerala 2 Thrissur and North Kerala Zones (Kerala 2) Mr Abhilash Johney 9072666764/ 9847077543 [email protected] CSB Bank, Head Office, CSB Bhavan, College Road, Thrissur - 680020 3 Chennai and Coimbatore Zones (Tamilnadu) Ms Saranya R 9072666760/ 9942063813 [email protected] Zonal Office, 7th Floor, Rani Seethai Hall, Anna Salai, Chennai. 4 Karnataka and APT Zones Mr Shreyas Damodar Nair 9072666762/ 9656305078 [email protected] CSB Bank Ltd., Zonal Office Unit No. 501- A, 5th Floor 132, Devatha Plaza, Residency Road Bengaluru- 560025 5 West 1 and West II Zones Mr Rahul Uttam Kadam 9072666757/ 7756073551 [email protected] Zonal Office, CSB Bank Limited, Ground Floor, Mafatlal House, H T Parekh Marg, Churchgate, Mumbai 6 Northern Zone Mr Dilip Magar 9072666758 / 9820598652 [email protected] Zonal Office, Northern Zone, 1st and 2nd Floor, Sanatana Dharma World University Trust, 20, South Patel Nagar, New Delhi - 110008

Level 3 :

If you are still not satisfied by the resolution provided in the above levels , then you can contact to the Principal Nodal Officer of the Bank . Ph: 0487-2333020 Email: [email protected] Address: Principal Nodal Officer for Customer Grievances CSB Bank Limited Head Office, CSB Bhavan, St Marys College Road Thrissur - 680020 Kerala

Level 4 :

You can also lodge your complaint online through RBI Ombudsman.

Internal Ombudsman Contacts

Sr.No. Name Designation Contact No. Address
1 Centralised Processing Cell Forex Centralised Processing Cell (Forex CPC) 9072601520, 9072601522, [email protected] 4th Floor, E-Block, Nelson Chambers 115, Nelson Manickam Road Chennai – 600 029 Tamil Nadu, India
2 Internal Ombudsman Shri. Laxminarayana Rao 0487-2333020, [email protected]
3 International Banking Division (IBD) Asst. General Manager 0484-6451637
4 International Banking Division (IBD) Chief Manager 0484-2353313, 0484-6451643, 0484-6060257, 0484-2381936, 0484-2381933, 0484-2371301, 0484-2373231, 0484-2380441, 0484-2381829, Fax: 0484-2363302, [email protected] The CSB Ltd. International Banking Division Market Road, P.B No. 1156 Ernakulam,Kochi - 682 011
5 Know Your Customer Norms 0487-6619200, [email protected] Chief Compliance Officer Compliance and PMLA Department Head Office, CSB Bhavan, Thrissur

Small and Medium Enterprises (SMEs) Banking Officers

S. No Region Name Contact No. Email Address
1 Chennai Mr. Jinto Antony Kurian / Mr. James Xaviour 9176244055, 8939583399 [email protected] , [email protected] Chennai, Puducherry, Nellore, Sriperumbudur, Vellore, Vaniyambadi, Cuddalore
2 Tiruppur Mr. Brijesh M D 9787012400 [email protected] Tiruppur, Avinashi, Erode, Salem, Palakkad, Karumathampatti, Gobi, Udumalpet, Pollachi
3 Coimbatore Mr. Stalin S 9361165511 [email protected] Coimbatore, Annur, Madurai, Karur, Tirunelveli, Sathy, Avinashi, Dindugul, Trichy, Thanjavur
4 Bengaluru Mr. Vijaykumar H Savla / Mr. Basawaraj Sonnada 8155999135, 7259173004 [email protected] , [email protected] Bengaluru, Hosur, Belgaum
5 New Delhi Mr. Vishal Vaibhav / Mr. Prahlad Giri 9919656644, 9953002584 [email protected] , [email protected] Delhi, NCR, Chandigarh, Ludhiana, Jalandhar
6 Hyderabad Mr. Vinay Madhogaria / Mr. Rahul Pugalia 9830404488, 8008811175 [email protected] , [email protected] Hyderabad, Vijayawad
7 Ernakulam Mr. Sabarinadh Sreedharan Pillai 9633303008 [email protected] Ernakulam, Kottayam, Muvattupzha
8 Thrissur Mr. Ramesh P 8606107788 [email protected] Thrissur, Chalakuddy, Irinjalakuda, Kunnamkulam, Guruvayoor, Kozhikode, Kannur, Wayanad, Kasargod, Mangaluru, Malappuram
9 Pune Mr. Biswarup Thakur 9930584990 [email protected] Pune
10 Mumbai Mr. Mayank Kumar / Mr. Dheeraj Sawant 7800223311, 9819751616 [email protected] , [email protected] Mumbai, Aurangabad, Nashik

NRI Cell

CSB Bank Ltd., Head Office, CSB Bhavan, Thrissur – 680 020 Contact : 022-69805596, 022-69808665 Email : [email protected]

Head Office

CSB Bank Ltd., CSB Bhavan, P.O Box No. 502, St. Mary's College Road, Thrissur - 680 020, Kerala, India.

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Frequently asked questions

  • What is Catholic Syrian Bank customer care number?

    Catholic Syrian Bank customer care number is 04222228422. You can call this number for general inquiries and support.

  • What is Catholic Syrian Bank toll free number?

    The toll free number for Catholic Syrian Bank is 18002669090. Use this number for free assistance on banking queries.

  • What is Catholic Syrian Bank email id for complaints?

    You can email Catholic Syrian Bank at [email protected] for complaint related queries.

  • How to contact Catholic Syrian Bank customer care?

    You can contact Catholic Syrian Bank customer care via toll free number 18002669090, all‑India numbers such as 04222228422, email [email protected], or through their Facebook, X and LinkedIn pages.

  • Does Catholic Syrian Bank have WhatsApp support?

    Catholic Syrian Bank does not currently offer WhatsApp support.

  • How to file a complaint with Catholic Syrian Bank?

    To file a complaint, email [email protected], call the toll free number 18002669090, or use the grievance registration form available on the bank's website.

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