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CC Avenue Customer Care No. 022-3515 5072

www.ccavenue.com
Payments & WalletsFinance

CC Avenue Customer Care No. 022-3515 5072 customer care number is 02235155072. Get CC Avenue toll free number, helpline, email id, complaint number & support info.

All India numbers

  • 0 223 515 5072

    For Customer Care Support

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About

CCAvenue is a leading Indian digital payment‑solutions and payment‑gateway provider, serving merchants across the country and globally. It offers a suite of online payment services, including credit/debit card processing, net‑banking, wallets, and EMI options. For payment‑related queries, customers can reach CCAvenue customer care using the contact details below.

Email addresses

Important links

IVRS Menu : 022-35155072

Press 1: For customer support
Press 2: For technical support
Press 3: For CC Avenue new account
Press 4: For Merchant underwriting tea,
Press 5: For Merchant Operation
Press 6: For Fraud and risk team
Press 7: For Account team

Other Emails

Sr No. Service Name Email
1 Technical [email protected]
2 Account [email protected]
3 Cardholder Risk [email protected]

Grievance Redressal Procedure

Phone- 022-35155072 (Same For All)

Disposal of Complaints
Dispute Resolution Mechanism
Refund Processing Timelines
Sr No. Level Name Email
Multilevel Support and Nodal Officer
1 Level I Vishakha Solanki [email protected]
2 Level II Arbaaz Khan [email protected]
Regulatory Nodal Officer
3 Level I Aniket Shirkar [email protected]
4 Level II Rupali Yengde [email protected]

If your query will not resolve you may contact to the Banking Ombudsman.

Management Team

Sr No. Name Designation Email
1 Vishwas Patel Joint Managing Director [email protected]
2 Joint Managing Director Joint Managing Director [email protected]
3 Anupama Salvi Director - New Business Development [email protected]
4 Ankit Patel Chief Technology Officer [email protected]
5 Smita Shetkar Chief Risk Office [email protected]
6 Pankaj Dedhia Chief Business Officer [email protected]
7 Baijul Mehta Chief Communication Officer [email protected]

India Office Location

Sr No. Location Address
1 Delhi DBS Business Centre,1st Floor, World Trade Tower, Barakhambha Lane, Barakhambha Road, Connaught Place, New Delhi, Delhi 110001
2 Pune 7th Floor, Teerth Exchange, Pune Banglore Highway, Pashan Exit, next to Audi showroom, Mohan Nagar Co-Op Society, Baner, Pune, Maharashtra 411045.
3 Bangalore Narayan Reddy Complex, 3rd Floor, Cornor Woods, Opp Vaibhav Theatre, Above Karnataka Bank, Sanjay Nagar, Bangalore - 5600094, India.
4 Chennai HQ10 CoWorking Office, Bristol IT Park, Plot No. 10, 4th Floor, South Phase, Thiru.vi.Ka Industrial Estate, Guindy, Chennai - 600032, India.

Global Offices

Sr No. Location Contact No. Address (Infibeam Avenues Ltd.)
1 United Arab Emirates +971 4 5531029 Dubai Internet City Building # 17, Level 2, Office # 253 Opp. DIC Metro Station (seaside), P.O. Box 500416, Dubai, United Arab Emirates
2 Kingdom of Saudi Arabia +966 55 024 6031 Unit No. 2, First Floor, Alakhwin Building, Al Amir Abdulaziz Ibn Musaid Ibn Jalawi, Al Murabba, 12613, Riyadh, Kingdom of Saudi Arabia.
3 United States Of America N/A CCAvenue US AI Fintech Inc. One Penn Plaza 36th Floor New York 10119, US

Registered/Corporate Office Address

Sr No. Location Office Name Address
1 Ahmedabad Registered 28th Floor, Gift Two Tower, Block No. 56, Road 5C, Zone 5, Gift City, Gandhinagar - 382355. Gujarat, India.
2 Mumbai Corporate Level II, Plaza Asiad, S. V. Road, Santa Cruz (West), Mumbai - 400054. Maharashtra, India. 022-35155072

Frequently asked questions

  • What is CC Avenue customer care number?

    CC Avenue customer care number is 02235155072. You can call this number for any payment‑gateway related inquiries.

  • What is CC Avenue email id for complaints?

    You can email CC Avenue at [email protected] for general queries and complaint resolution.

  • How to contact CC Avenue customer care?

    You can contact CC Avenue customer care by calling 02235155072, emailing [email protected], or using the contact form at https://dashboard.ccavenue.com/web/contactUs.do?command=navigateContactUs. The company’s website is https://www.ccavenue.com.

  • Does CC Avenue have WhatsApp support?

    CC Avenue does not currently offer WhatsApp support. You can reach them via phone or email.

  • How to file a complaint with CC Avenue?

    To file a complaint with CC Avenue, email [email protected] or call 02235155072. You may also use the grievance redressal procedure via the contact form linked above.

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