Chandigarh ISBT customer care number is 01722704014. Get toll free number, helpline, email id, complaint & bus enquiry info.
All India numbers
- 0 172 270 4014
Chandigarh ISBT
- 0 172 260 6672
Bus Stand, Chandigarh, Now At Mohali
- 0 804 710 7878
For all bus related queries, Payment/Refund/Cancellation Issue
About
Chandigarh ISBT (Inter State Bus Terminal) in Sector 17 is the main inter-state bus terminal in Chandigarh, jointly served by Haryana Roadways, Punjab Roadways, and the Chandigarh Transport Undertaking (CTU). It operates regular long-route and local bus services connecting Chandigarh to cities across Punjab, Haryana, Delhi, Himachal Pradesh, and other northern states. For bus enquiry, ticket booking, cancellation, or refund queries, passengers can reach Chandigarh ISBT customer care using the contact details listed below.
Email addresses
- [email protected]
If you are not able to cancel ticket
- [email protected]
Refund Request
- [email protected]
For cancellation & refund related queries-Chandigarh Depot
Important links
For any Help/Query/Online Booking section
Transport Helpline
Chandigarh Transport Undertaking has set up the following help line for the facility of public: -
Email: [email protected] (For complaint against the crew)
| Services | Contact No. |
|---|---|
| 1. Inquiry No. at ISBT, Sector-17 , Chandigarh | 0172-2700006 (Enquiry) |
| 2. Inquiry No. at ISBT, Sector-43, Chandigarh | 18002747400 (Toll Free Number Enquiry) |
| 3. Duty Inspector, Depot No. I (Long route operation) | 0172-2990214 |
| 4. Duty Inspector, Depot No. II (Local operation) | 0172-2990215 |
| 5. Duty Inspector, Depot No. III (Long route and sub urban operation) | 0172-2677033,2677066 |
| 6. Duty Inspector, JnNURM Depot (Local operation) | 0172-2624418 |
| For late running/non-running of long/local buses and general information regarding buses, please contact the officials at Sr. No. 3 to 6 on the telephones as mentioned against each. | |
| For any issue pertaining to City Bus Service of CTU , please complaint at Toll Free Number 18002747400 |
Refund Queries
For refund related issues/queries please send your queries to Email Id mentioned in the ticket copy.
If you need any assistance for repayments you can contact Call Centre 080-47107878.
Inquiry Numbers of Bus Stops/Depots
| Depot | Landline Enquiry No. | Mobile No |
|---|---|---|
| Bus Stand, Chandigarh ( Now At Mohali) | 0172-2606672 | 9872287123 |
Note*
Please Carry following documents compulsorily before boarding
Travel Ticket (1 Copy Or Ticket On Mobile)
Photo Identity Card (One Copy - Govt. Approved)
Other Information
Reporting time is 30 minutes before scheduled departure.
The arrival & departure time mentioned on the ticket are tentative timings and may change due to unforeseen events.
The coach will not leave the source before the time that is mentioned on the ticket.
Seats Will Be Confirmed Only After Successful Payment. (Depending Upon Seat Availability).
Management reserves the right to change the seat numbers.
Co-Seats of lady passenger travelling alone to be confirmed to a lady passenger only in case of online passenger.
Full ticket amount will be charged for children above 3 yrs age.
Baggage & luggage
Maximum 20kg of Baggage & Luggage is allowed per passenger.
Above 20kgs is chargeable as per policies.
Management is not responsible for any loss, theft or damages to the goods or property of the passenger.
Luggage & Baggage is carried at your own risk.
No Contraband articles are permitted to be carried by any passenger.
Frequently asked questions
What is Chandigarh ISBT customer care number?
Chandigarh ISBT customer care number is 01722704014 for the Sector-17 bus stand enquiry. You can also call 01722606672 for the Bus Stand at Mohali or 08047107878 for online booking, payment, refund and cancellation queries.What is Chandigarh ISBT toll free number?
The Chandigarh ISBT toll free number for city bus service enquiries and complaints is 18002747400. You can use this CTU Chandigarh Transport Undertaking helpline to file complaints against city bus operations.What is Chandigarh ISBT email id for complaints?
For Chandigarh ISBT complaints, you can email [email protected] if you are unable to cancel a ticket. For refund requests, contact [email protected] or [email protected] for the Chandigarh Depot.How to contact Chandigarh ISBT customer care?
You can contact Chandigarh ISBT customer care by calling 01722704014 (Sector-17 enquiry), 01722606672 (Bus Stand Mohali), or 08047107878 (online booking queries). You can also email [email protected] for cancellations or [email protected] for refunds, or use the Punjab Roadways feedback form at punjabroadways.punjab.gov.in/en/feedback.Does Chandigarh ISBT have WhatsApp support?
No, Chandigarh ISBT does not currently offer WhatsApp support. You can reach Chandigarh ISBT customer care by phone at 01722704014 or by email at [email protected].How to file a complaint with Chandigarh ISBT?
To file a complaint with Chandigarh ISBT, email [email protected] for ticket cancellation issues or [email protected] for refund queries. You can also call 08047107878, dial the CTU toll free number 18002747400, email [email protected] for complaints against the crew, or submit the Punjab Roadways feedback form at punjabroadways.punjab.gov.in/en/feedback.
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