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Chandigarh Transport Undertaking(CTU) logo

CTU Toll Free No. 1800 274 7400

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CTU customer care number is 18002747400. Get CTU toll free number, helpline, email id, complaint number & support info.

Toll-free numbers

  • 1 800 274 7400

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About

Chandigarh Transport Undertaking (CTU) is the government transport authority serving the Union Territory of Chandigarh, India. It operates bus services across the city and surrounding regions, managing multiple depots and providing commuter transport to thousands of passengers daily. For inquiries, complaints, or support, customers can reach CTU customer care using the contact details below.

Email addresses

Address

Chandigarh Transport Undertaking, Chandigarh Fax: 0172-2655970

Important links

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1800 274 7400

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For any Help/Query/Online Booking

Chandigarh Transport Undertaking enquiry at

Sector Enquiry No. Email /Fax No.
ISBT, Sector-17 0172-2700006 [email protected] [email protected] [email protected] Fax: 0172-2655970
ISBT, Sector-43 0172-2624413

Transport Helpline

Sr. No. Services Helpline No.
1 Inquiry No. at ISBT, Sector-17 , Chandigarh 0172-2700006 (Enquiry)
2 Inquiry No. at ISBT, Sector-43, Chandigarh 18002747400 (Toll Free Enquiry No. )
3 Duty Inspector, Depot No. I (Long route operation) 0172-2990214
4 Duty Inspector, Depot No. II (Local operation) 0172-2990215
5 Duty Inspector, Depot No. III (Long route and sub urban operation) 0172-2677033 0172-2677066
6 Duty Inspector, JnNURM Depot (Local operation) 0172-2624418

Depot

Name Location
Depot-1 Situated at Industrial Area Phase-I, Chandigarh near to Power Grid
Depot-II Situated at Industrial Area Phase-I, Chandigarh on sector-28 to railway station link road.
Depot-III Situated at West of Sector-25, Chandigarh on Kishan Bhawan sect-35 to Dhanas Road
Depot-IV Situated Sector-43(ISBT), Chandigarh.

Contact Support

Designation Name Office Contact No.
HCS, Director Transport, UT Chandigarh Sh.Pradhuman Singh 0172-2990216
General Manager Depot-I & III Sh. Amit Gupta 0172-2990212
General Manager Depot-II & IV Sh.Yashjeet Gupta 0172-2970357
Superintendent (H)/CPIO Sh. Pawan Kumar 0172-2990216

Grievance Redressal

If you are a user of CTU Online Service please submit your feedback/complaint/grievance through user dashboard(Available after successful login)
In case you are not satisfied with the action, you can send your feedback/complaint/grievance to CTU Help Desk, Email: [email protected]
Grievance Redressal Officer is the final authority for addressing grievances related to CTU Online Services. The contact details of Grievance Redressal officer are as follows- General Manager [email protected] Chandigarh Transport Undertaking (CTU)
General Manager [email protected] Chandigarh Transport Undertaking (CTU)

Frequently asked questions

  • What is CTU customer care number?

    CTU customer care number is 01722700006. You can call this number for inquiries related to bus services, schedules, and general queries.

  • What is CTU toll free number?

    CTU toll free number is 18002747400. This toll‑free line can be used for customer support across Chandigarh.

  • What is CTU email id for complaints?

    You can email CTU for complaints at [email protected].

  • What is CTU head office address?

    CTU head office is located at Chandigarh Transport Undertaking, Chandigarh Fax: 0172-2655970.

  • How to contact CTU customer care?

    You can contact CTU customer care by calling the toll‑free number 18002747400 or the landline 01722700006 (ISBT Sector‑17) and 01722624413 (ISBT Sector‑43), emailing [email protected] or [email protected], visiting their website http://chdctu.gov.in, and using the feedback form and FAQs linked on the site.

  • Does CTU have WhatsApp support?

    CTU does not currently offer WhatsApp support. You can reach them via phone or email.

  • How to file a complaint with CTU?

    To file a complaint with CTU, email [email protected] or call 01722700006, and you can also submit feedback through the online form at https://chdctu.gov.in/feedback.

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