Cholamandalam MS General Insurance Contact No. 1800 208 9100 customer care number is 18002085544. Get Cholamandalam MS General Insurance toll free number, helpline, email id, complaint number & support info.
Toll-free numbers
- 1 800 208 5544
Customer Support 24hr, For Motor Products
- 1 800 208 9100
Customer Support 24hr, For Health and other product
All India numbers
- 0 444 044 5400
Contact Support
- 730 523 4433
WhatsApp Support
About
Cholamandalam MS General Insurance is a general insurance provider headquartered in Chennai, India. It offers a wide range of insurance products, including health, motor, and other general insurance, serving millions of policyholders across the country. For policy, claim, or grievance queries, customers can reach Cholamandalam MS General Insurance customer care using the contact details below.
Email addresses
- [email protected]
Customer Support
Important links
IVRS Menu For 1800 208 9100
Please Select Your Preferred Language Press(1.English, 2.Hindi, 3.Tamil, 4.Telugu, 5.Malayalam, 6.Kannada )
Press 1: For Help Press 1: For Senior Citizen Press 2: For Other
Press 1: For Senior Citizen
Press 2: For Other
Press 2: For Other Press 1: For Renewable Press 2: For Policy Press 3: For Claim Press 4: For Other Queries
Press 1: For Renewable
Press 2: For Policy
Press 3: For Claim
Press 4: For Other Queries
Maximum Time for Various Services
| S. No | Service | Maximum Turn Around Time |
|---|---|---|
| General | ||
| 1 | Processing of Proposal and Communication of decisions including requirements/issue of policy/Cancellations | 15 Days |
| 2 | Obtaining Copy of the Proposal | 30 Days |
| 3 | Post policy issue service requests concerning mistakes/Refund of proposal deposit and also Non-Claim Related service request | 10 Days |
| General Insurance | ||
| 1 | Survey report submission | 30 Days |
| 2 | Insurer seeking addendum report | 15 Days |
| 3 | Officer of settlement/Rejection of Claim after receiving first/addendum survey report | 30 Days |
| Grievances | ||
| 1 | Acknowledging a Grievance | 3 Days |
| 2 | Resolving a Grievance | 15 Days |
Grievance Redressal
Level 1
In case you have any grievance or complaint you can contact the following contacts: To Register your complaint Email to [email protected] In Case of Senior Citizen email at [email protected] or call Toll free 1800 208 9100 (for Health products) For Motor Products Call at 1800-208-5544 For Health and Other Products Call at 1800-208-9100 Addresst: Write to Manager, Grievance Cell, Hari Nivas Towers First Floor, #163, Thambu Chetty Street, Parry's Corner, Chennai - 600 001. Customers from abroad can call at +91 44 6166 3400
To Register your complaint Email to [email protected]
In Case of Senior Citizen email at [email protected] or call Toll free 1800 208 9100 (for Health products)
For Motor Products Call at 1800-208-5544
For Health and Other Products Call at 1800-208-9100
Addresst: Write to Manager, Grievance Cell, Hari Nivas Towers First Floor, #163, Thambu Chetty Street, Parry's Corner, Chennai - 600 001.
Customers from abroad can call at +91 44 6166 3400
Level 2
In case you are not happy/dissatisfied with the resolution provided, have not received a response or delay of greater than 7 working days you may Contact the Nodal Officer [email protected]
Level 3
In case you are still unhappy with the response or have not received a response within 7 working days, you may Contact the Chief Grievance Officer [email protected]
Level 4
Branch GRO Contact Details
| Location | Operating Location | Name | Landline no | SCSM-Operation Office Address |
|---|---|---|---|---|
| Rest Of Tamilnadu | Coimbatore | Ramanathan S | 0422-224011072 | 443, 3rd Floor, Magnum Towers, Dr. Nanjappa Road, Gandhipuram Coimbatore - 641 018 |
| Rest Of Maharashtra | Pune | Sushil Pratap Singh Chauhan | 7305509992 | 3rd Floor, Wellesly Court, Opp' National Inst. Of Virology Dr.Ambedkar Road, Pune 411001 |
| West Bengal | Kolkata | Indrani Sarkar. | 033-40848600 | 6A, Middleton street Chaabildaas towers 3rd Floor Kolkata :700071 Above ICICI bank |
| Odisha | Bhubaneshwar | Amaresh Panda | 0744-9271461 | PLOT NO- A/167,Sahid Nagar Near Sparsh Hospital Bhubaneswar- 751007 |
| Mumbai &Goa | Andheri Leelabuspark | Deepak Kumar Srivastava | 022-40302800 | 102 A,Ground Floor, Leela Business Park, Andheri Kurla road, Opp. Airport Road metro station, Marol Pipeline, Andheri (East), Mumbai 400 059 |
| North East | Guwahati | Rupam Dutta | 9150079581 | 4th Floor,Aastha Plaza, Opp S.B. Deorah College Near HP PETROL Pump Bora Service,Guwahati Assam-781007 |
| Tamil Nadu - I | Chennai - Nungambakkam | Prakash K | 044-42985875 | Rain tree place, New No: 7 old No 9, 4th floor Mc Nichols road, chetpet, chennai 600 031. |
| Karnataka | Bangalore | Aresh A | 080-46113418 | Unit No 04, Ninth Floor(Level - 06), Golden Heights Complex, 59th 'C', Industrial Suburb, Rajajinagar 4th M Block, Bangalore - 560010. |
| Kerala | Cochin | Surendran V | 0484-4616549 | Office No L-5A, Municipal Door No- 46/3583/D4- D7, Level 5, (Fourth Floor) Nippion Q1, NH 66, Bypass, Vennala PO, Cochin, Kerala 682028. |
| Telangana | Hyderabad | Rajesh Puppala | 040-73255555 | #1-2-73/2 & 1-2-63 to 84, No:302 3rd Floor, S.R. Arcade, Parklane Secunderabad-500003 |
| Chhattisgarh & Madhya Pradesh | Raipur | Gurnam Singh Kalkat | 0744-8895701 | Simran Tower, 2nd Floor, In Front of LIC Building, Pandri, Raipur(C.G) -492001 |
| Gujarat | Ahmedabad | Nambiar Yatin | 079-49002800 | Optionz, 2nd Floor, Opp Hotel Nest, 18, S. P. Colony, Off C G Road C G Road, Ahmedabad, Gujarat - 380009 |
| Jharkhand | Ranchi | Vivek Ranjan Sinha | 7448893445 | 303, Tiwary Enclave. 3rd floor Circular Road, Lalpur Chowk Ranchi - 834001 |
| Andhra Pradesh | Vijayawada | Rajkumar Gudiwada D N | 9384003078 | 40-1-48/1, Second Floor, Labbipet, M.G. Road, Vijayawada-520010 |
| Delhi, Rajasthan Punjab | Pusa Road | Anil Kumar | 011-40232970 | Polt No:-39, 2nd Floor, Samyak Tower, Pusa Road Near to Metro Pillar Number 120, Karol Bagh, New Delhi- 110005 |
| Uttar Pradesh | Lucknow | Shahabuddin | 0522-4260950 | Add : Cyber Heights Office Space No. 313, 314 & 315, Third Floor, Vibhuti Khand , Gomti Nagar Lucknow - 226010 |
| Bihar | Patna | Rajnish Bharti | 7092001530 | 3rd Floor, I. G. Complex West Boring Canal Road, Plot# - 166 Patna, Bihar - 800 013 |
Branches Contact Details
| Location | Contact No. | Address |
|---|---|---|
| Chennai-HO | 044-40445400 | New No. 2, Old No. 234, Dare House, II Floor, N. S. C. Bose Road, Parrys,Chennai - 600 001. |
| Chennai - Thumbuchetty | 044-46652100 | Harinivas Towers, No.163, 1st and 2nd floor, Thambu Chetty Street, George Town, Chennai - 600 001 |
| Chennai- Thambuchetty | 044 -40787000 | New No.319, Old No.154, 2nd Floor, Shaw Wallace Building, Thambu Chetty Street, Parrys, Chennai-600 001 |
| Chennai-Rajaji Salai | 7305996924 | 4th Floor, P.T.Lee Chengalvaraya Naicker Trust Building, No. 23, Rajaji Salai, Chennai-600001 |
Registered Office
Cholamandalam MS General Insurance Company Ltd, 2nd Floor, "Dare House", No.2, NSC Bose Road, Chennai - 600001, India Fax: 044-40445400
Follow on social media
Frequently asked questions
What is Cholamandalam MS General Insurance Contact No. 1800 208 9100 customer care number?
The customer care number is 04440445400. Call this number for all general insurance inquiries, including policy, claim, and grievance support.What is Cholamandalam MS General Insurance Contact No. 1800 208 9100 toll free number?
The toll‑free number is 18002085544, available 24 hours for motor and health insurance product support.What is Cholamandalam MS General Insurance Contact No. 1800 208 9100 email id for complaints?
You can email complaints to [email protected].How to contact Cholamandalam MS General Insurance Contact No. 1800 208 9100 customer care?
You can reach customer care by calling 04440445400 or 18002085544, emailing [email protected], visiting the website http://www.cholainsurance.com/, or via their Facebook, Twitter, Instagram, and YouTube social channels.Does Cholamandalam MS General Insurance Contact No. 1800 208 9100 have WhatsApp support?
No, Cholamandalam MS General Insurance does not currently offer WhatsApp support.How to file a complaint with Cholamandalam MS General Insurance Contact No. 1800 208 9100?
File a complaint by emailing [email protected], calling 04440445400 or 18002085544, or using the online complaint form at https://www.cholainsurance.com/contact-us.
Found something incorrect or out of date?
Report this listing