Citicorp Finance Customer Care No. 1800 11 9949

Toll free Numbers:

1800119949(Contact Support)

All India Numbers:

01139001111(For Consumer Loan)

01144002148(For Query)

Website:

https://www.citicorpfinance.co.in/

Emails:

Important Links:

Grievance Redressal Procedure

Level 1

If you have any query/complaints, then you can contact to the Tollfree No. 1800119949 or you can also call at 011-39001111 or email at [email protected], [email protected].

Level 2

If you are not statisfied by the resolution provided in level 1, then you can contact to the Principal Nodal Officer. Name: Mr. Arjun Swarup Contact No.: 022-61756848 Email: [email protected] Address: Citicorp Finance (India) Limited. First International Financial Centre, Plot Nos C-54 and C-55, G-Block, Bandra Kurla Complex, Bandra East, Mumbai - 400 051.

Level 3

If your query/complaints is still not solved by the Principal Nodal Officer in level 2, then you can contact to the Managing Director by mailing at [email protected].

You will get response with in 1 month after submitting your query/complaints.

Level 4

If your complaint is not solved within a time period of 1 month or if you are not satisfied with the given response, then you can lodge a complaint on the Complaint Management System or CMS portal Or you can send your documents on Centralized Receipt and Processing Centre (CRPC) . Centralized Receipt and Processing Centre Reserve Bank of India 4th Floor, Sector 17 Chandigarh - 160017 Email: [email protected]

Corporate Offices

Corporate Office - Mumbai

Citicorp Finance India Limited, First International Financial Centre, Plot Nos C-54 and C-55, G-Block, Bandra Kurla Complex, Bandra East, Mumbai - 400 051.

Corporate Office - NCR

Registered Office

Citicorp Finance (India) Limited B7, 5th Floor, Nirlon Knowledge Park Goregaon (East) Mumbai - 400063