CKYC customer care number is 02261102592. Get CKYC toll free number, helpline, email id, complaint number & support info.
All India numbers
- 0 226 110 2592
1st No. for support/queries
- 0 222 659 2595
2nd No. for support/queries
About
CKYC (Central KYC) is a centralized Know Your Customer registry operated by CERSAI, a Government of India entity headquartered in New Delhi. It allows individuals and entities to complete KYC formality once and use it across multiple financial institutions including banks, insurers, mutual funds, and NBFCs. For queries related to CKYC registration, modification, search, or technical issues, customers can reach CKYC customer care using the contact details listed below.
Address
Central Registry of Securitisation Asset Reconstruction and Security Interest of India (CERSAI), Tower - 1, Office Block, 4th Floor, Plate-A, (Adjacent to Ring Road), NBCC, Kidwai Nagar East, New Delhi - 110023.
Important links
Complaint Redressal Process
Type of Complaints
Relating to system, technical in nature, website issues, security interest filing, GST related issues, Issues pertaining to registration of entities etc.
Stage -1
Contact help desk
| Phone No. | 022-61102592 022-26592595 Mon-Sat (8am to 8pm) |
|---|---|
| [email protected] | |
| Response Time | within 2 business days. |
Stage -2
If resolution provided is not satisfactory, then write to Grievance Redressal Officer with all previous correspondence with CERSAI at:
| [email protected] [email protected] | |
|---|---|
| Address | Grievance Redressal Officer CERSAI, Tower - 1, Office Block, 4th Floor, Plate-A, (Adjacent to Ring Road), NBCC, Kidwai Nagar East, New Delhi - 110023. |
| Response Time | within 7 business days |
Stage -3
If resolution provided is not satisfactory, then write to Customer Service Head with all previous correspondence with CERSAI at:
| [email protected] [email protected] | |
|---|---|
| Address | Customer Service Head CERSAI, Tower - 1, Office Block, 4th Floor, Plate-A, (Adjacent to Ring Road), NBCC, Kidwai Nagar East, New Delhi-110023. |
| ResponseTime | within 5 business days |
Frequently asked questions
What is CKYC customer care number?
The CKYC customer care number is 022-61102592. An additional support number 022-26592595 is also available, and both can be reached Monday to Saturday from 8am to 8pm.What is CKYC email id for complaints?
CKYC does not list a public email id directly, but the help desk can be contacted for queries related to system, technical, registration and GST issues through the channels listed on its official website ckycindia.in.What is CKYC head office address?
The CKYC head office is located at Central Registry of Securitisation Asset Reconstruction and Security Interest of India (CERSAI), Tower - 1, Office Block, 4th Floor, Plate-A, (Adjacent to Ring Road), NBCC, Kidwai Nagar East, New Delhi - 110023.How to contact CKYC customer care?
You can contact CKYC customer care by calling 022-61102592 or 022-26592595, by submitting a Helpdesk Query Form available on the official site, or by writing to the Grievance Redressal Officer at the CERSAI office in New Delhi.Does CKYC have WhatsApp support?
CKYC does not currently offer WhatsApp support. Customers can reach CKYC by phone at 022-61102592 or through the Helpdesk Query Form on ckycindia.in.How to file a complaint with CKYC?
To file a complaint with CKYC, first contact the help desk at 022-61102592. If unresolved within 2 business days, escalate to the Grievance Redressal Officer, and if still unresolved, escalate to the Customer Service Head at the CERSAI office in New Delhi.
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