Council for Insurance Ombudsman (CIO) customer care number is 079-25501201/ 079-25501202/ 079-25501205/ 079-25501206. Get CIO toll free number, helpline, email id, complaint number & support info.
About
The Council for Insurance Ombudsman (CIO) is a statutory body established under the Insurance Ombudsman Rules, 2017, to provide a free, alternate grievance redressal platform for insurance policy‑holders across India. It operates a network of ombudsman centres in major cities, handling complaints and disputes with insurers and brokers. For insurance‑related queries, customers can reach CIO through the contact numbers and email addresses listed below.
Contact Details of Ombudsman Centres
| Sr No. | Centre | Contact No. | Jurisdiction | Address | |
|---|---|---|---|---|---|
| 1 | Ahmedabad | 079-25501201/ 079-25501202/ 079-25501205/ 079-25501206 | [email protected] | Gujarat, Dadra & Nagar Haveli, Daman and Diu. | Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad – 380 001. |
| 2 | Bengaluru | 080-26652048 / 080-26652049 | [email protected] | Karnataka. | Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, 1st Phase, Bengaluru – 560 078. |
| 3 | Bhopal | 0755-2769201 / 0755-2769202 | [email protected] | Madhya Pradesh, Chhattisgarh. | 1st floor, "Jeevan Shikha", 60-B,Hoshangabad Road, Opp. Gayatri Mandir, Bhopal – 462 011. |
| 4 | Bhubaneswar | 0674-2596461 / 0674-2596455 | [email protected] | Odisha. | 62, Forest park, Bhubaneswar – 751 009. |
| 5 | Chandigarh | 0172-4646394 / 0172-2706468 | [email protected] | Punjab, Haryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir, Ladakh & Chandigarh. | S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 – D, Chandigarh – 160 017. |
| 6 | Chennai | 044-24333668 / 044-24333678 | [email protected] | Tamil Nadu, Puducherry Town and Karaikal (which are part of Puducherry). | Fatima Akhtar Court, 4th Floor, 453,Anna Salai, Teynampet, Chennai – 600 018 |
| 7 | Delhi | 011-23237539 | [email protected] | Delhi & following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh. | 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi – 110 002. |
| 8 | Guwahati | 0361-2632204 / 0361-2602205 | [email protected] | Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura. | Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati – 781001(Assam) |
| 9 | Hyderabad | 040-23312122 | [email protected] | Andhra Pradesh, Telangana, Yanam and part of Union Territory of Puducherry | 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004. |
| 10 | Jaipur | 0141-2740363/ 0141-2740798 | [email protected] | Rajasthan. | Gr. Floor, Jeevan Nidihi- II, Bhawani Singh Road, Jaipur -302 005. |
| 11 | Ernakulam | 0484-2358759 | [email protected] | Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry. | 2nd Floor, Pulinat Bldg., Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015. |
| 12 | Kolkata | 033-22124339 / 033-22124341 | [email protected] | West Bengal, Sikkim, Andaman & Nicobar Islands. | Hindustan Bldg. Annexe, 7th Floor, 4, C.R. Avenue, Kolkata - 70072 |
| 13 | Lucknow | 0522-4002082 / 0522-3500613 | [email protected] | Districts of Uttar Pradesh : Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, | 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001. |
| 14 | Mumbai | 022-69038800/ 022-69038827/ 022-69038829/ 022-69038831/ 022-69038832/ 022-69038833 | [email protected] | Goa, Mumbai Metropolitan Region (excluding Navi Mumbai & Thane). | 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054. |
| 15 | Noida | 0120-2514252 / 0120-2514253 | [email protected] | State of Uttarakhand and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautam Buddh | 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301. |
| 16 | Patna | 0612-2547068 | [email protected] | Bihar, Jharkhand. | 2nd Floor, Lalit Bhawan, Bailey Road, Patna 800 001. |
| 17 | Pune | 020-24471175 | [email protected] | Maharashtra, Areas of Navi Mumbai and Thane (excluding Mumbai Metropolitan Region). | Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune – 411 030. |
Frequently asked questions
What is Council for Insurance Ombudsman (CIO) Centres Contact Details customer care number?
The CIO customer care number is 079-25501201/ 079-25501202/ 079-25501205/ 079-25501206. You can call this number for queries related to insurance complaints across all CIO centres.How to contact Council for Insurance Ombudsman (CIO) customer care?
You can contact CIO customer care by calling any of the centre phone numbers (e.g., 079-25501201, 080-26652048, 022-69038800, etc.), emailing the respective centre email addresses (e.g., [email protected]), or visiting the website https://www.cioins.co.in/. The full list of numbers and emails is provided in the centre details table.Does Council for Insurance Ombudsman (CIO) have WhatsApp support?
Council for Insurance Ombudsman (CIO) does not currently offer WhatsApp support. You can reach them via phone, email, or the website.How to file a complaint with Council for Insurance Ombudsman (CIO)?
To file a complaint, you can email the relevant centre (e.g., [email protected] for Delhi) or call its phone numbers listed in the centre table. Each centre processes complaints for its jurisdiction, and you may also use the contact form on the CIO website.What is the role of Council for Insurance Ombudsman (CIO)?
The Council for Insurance Ombudsman (CIO) oversees the network of insurance ombudsman offices that provide a free, alternate platform for policy‑holders to resolve disputes with insurance companies and brokers quickly and without cost.
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