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Department of Ex-Servicemen Welfare Contact No.

Department of Ex-Servicemen Welfare Contact No.

Organisation: Ministry of Defense

Officers Contacts
Sr No.NameDesignationContact No.EmailFaxOffice Address
1Shri Rajnath SinghRaksha Mantri (Defence Minister)011-23012286, 011-23019030011-23015403104, South Block, New Delhi-110011
2Shri Alok Kumar TiwariPrivate Secretary to Raksha Mantri011-23019030, 011-23012286[email protected]011-23018285105, South Block, New Delhi-110011
3Shri Prabhat Kumar TripathiOSD to Raksha Mantri011-23012286, 011-23019030011-23015403102-G, South Block, New Delhi-110011
4Shri Krishnendra Pratap SinghOSD to Raksha Mantri011-23012286, 011-23019030011-23015403102-G, South Block,New Delhi
5Shri Amarendra TiwariAdditional Private Secretary to Raksha Mantri011-23012286, 011-23019030[email protected]011-23015403107 South Block,New Delhi
6Shri Ajay BhattRaksha Rajya Mantri (Minister of State for Defence)011-23792128, 011-23794621[email protected]011-23016255114-A, South Block, New Delhi-110011
7Shri Sushil R. GaikwadPrivate Secretary to Raksha Rajya Mantri011-23792128, 011-23794621[email protected]011-23016255112B, South Block, New Delhi-110011
8Shri P K SureshAdditional Private Secretary to Raksha Rajya Mantri011-23794621, 011-23792128[email protected]011-23016255111-A, South Block New Delhi
9Shri Vijoy Kumar Singh, IAS (PB:90)Secretary (ESW)011-23792913[email protected]011-237929145-A, South Block New Delhi-110011.
10Shri Ramesh ChanderSenior PPS to Secretary (ESW)011-23792913011-23792914100, South Block New Delhi-110011.
11Shri V. ShankarPPS to Secretary (ESW)011-23792913011-23792914100, South Block New Delhi-110011
12Dr. Pudi Hari PrasadJoint Secretary (ESW)011-23011804[email protected]011-2301593399-A, South Block New Delhi-110011.
13Shri Sanjay SharmaPPS to Joint Secretary (ESW)011-23011804011-2301593394, South Block New Delhi-110011.
14Maj Gen Sharad KapurDirector General, Resettlement011-26192351011-26171456West Block-IV, R.K. Puram, New Delhi-66.
15Smt.Sushma TullyPS to Director General, Resettlement011-26192351011-26171456West Block-IV, R.K. Puram, New Delhi-66.
16Maj Gen Manoj NatarajanMD (ECHS)011-25684846[email protected]Army Headquarters, AG's Branch Maudelines, Delhi Cantt.
17Hav R S VermaPA to MD (ECHS)011-25684846Army Headquarters, AG's Branch Maudelines, Delhi Cantt.
18Cmde H.P. SinghSecretary, Kendriya Sainik Board011-26192361[email protected]011-26192362West Block-IV, R.K. Puram, New Delhi-66.
19Shri Baldev SinghPS to Secretary, Kendriya Sainik Board011-26192361011-26192362West Block-IV, R.K. Puram, New Delhi-66.
20Dr. P. P. SharmaOSD (WE & IC)011-23015772[email protected]237, ‘B’ Wing, Sena Bhavan, New Delhi-110011
21Shri Kunal TyagiPA to OSD (WE & IC)011-23015772241, ‘B’ Wing, Sena Bhavan, New Delhi-110011
22DS (Pen/Legal)011-23793290[email protected]236 ‘B’ Wing, Sena Bhavan, New Delhi-110011
23PS to DS(Pension/Legal)011-23793299235, ‘B’ Wing, Sena Bhavan, New Delhi-110011
24Shri Jayakrushna SahuDS (Pen/Policy)011-23015650011-23015650135, ‘B’ Wing, Sena Bhavan, New Delhi-110011
25Shri Diwakar KumarPA to DS Pension/Policy)011-23015650226, B Wing, Sena Bhavan, New Delhi-110011
26Shri Tirth RamDS (Pension Grievances)011-23010244[email protected]116, ‘B’ Wing, Sena Bhavan, New Delhi-110011
27Shri Tirth RamDS (Res-I)011-23010244[email protected]116, ‘B’ Wing, Sena Bhavan, New Delhi-110011
28Shri Raj KumarDS (Res-II)011-23015529[email protected]011-23015529237A, ‘B’ Wing, Sena Bhavan, New Delhi-110011
29PS to DS (Res-II)011-23015529011-23015529235, ‘B’ Wing, Sena Bhavan, New Delhi-110011
30Shri Sanjay RawatUS (Pen/Legal-I)011-23015021[email protected]225A, ‘B’ Wing, Sena Bhavan, New Delhi-110011
31Shri Mukesh KumarUS (Pen/Legal-II)011-23792076[email protected]232, ‘B’ Wing, Sena Bhavan, New Delhi-110011
32Smt. Suman SharmaUS (Res-I)011-23793365[email protected]221, ‘B’ Wing, Sena Bhavan, New Delhi-110011
33Shri Harish Chandra AryaUS (Pen/Policy)[email protected]236, ‘B’ Wing, Sena Bhavan, New Delhi-110011
34Shri B. L. MeenaUS (Pen/Policy)011-23012973[email protected]221, ‘B’ Wing, Sena Bhavan, New Delhi-110011
35Shri V. GiridharanUS (I&C)011-23012593[email protected]228, ‘B’ Wing, Sena Bhavan, New Delhi-110011
36Shri Vinay Pratap Bahadur SinghUS (Res-II)011-23012675[email protected]231, ‘B’ Wing, Sena Bhavan, New Delhi-110011
37Shri N K PandaUS (WE/ECHS)011-23014946[email protected]221, ‘B’ Wing, Sena Bhavan, New Delhi-110011
38Shri Alok NigamUS (Pension Grievances)011-23013627[email protected]225, ‘B’ Wing, Sena Bhavan, New Delhi-110011
39Shri Pradeep Kumar SahuSO (Res-I)011-23793365221, ‘B’ Wing, Sena Bhavan, New Delhi-110011
40Smt. Shukla GhoshSO (Pension Grievances)011-23013627227, ‘B’ Wing, Sena Bhavan, New Delhi-110011
41Smt. Shukla GhoshSO (Pension Grievances)011-23013627227, ‘B’ Wing, Sena Bhavan, New Delhi-110011
42Shri Sarveshwar MishraSAO (Pen/Policy)011-23012973222, ‘B’ Wing, Sena Bhavan, New Delhi-110011
43Shri Chaitanya BiswasAO (Pension Grievances)011-23013627227, ‘B’ Wing, Sena Bhavan, New Delhi-110011
44Shri Manoj Kumar BhatiaSO (Pen/Legal)011-23793365221 ‘B’ Wing, Sena Bhavan, New Delhi-110011
45Shri C.H. RathorSO (WE)011-23014946220, ‘B’ Wing, Sena Bhavan, New Delhi-110011
46Shri Manjeet KumarSO (Pen/Policy)222, 'B' Wing, Sena Bhavan, New Delhi-110011
47Shri Amit KumarAAO (Pension Grievances)011-23013627227, ‘B’ Wing, Sena Bhavan, New Delhi-110011
48Dr. Pudi Hari PrasadJoint Secretary (ESW)011-23011804[email protected]011-2301593399-A, South Block New Delhi-110011

Main Services/Transactions
Sr No.Services/TransactionsDesignationContact No.EmailAddress
Issuance of orders relating to Defence Pension Policy.Deputy Secretary (Pen/Pol),011-23015650Room No. 226 'B' Wing, Sena Bhawan, New Delhi - 110011.
2.Redressal of grievances received in this Department through CPGRAMS and received manually.Deputy Secretary (PG)[email protected]
3.Dissemination of information relating to Policy and Rules through Website.Deputy Secretary (Pen/Legal)011-23793299[email protected]Room No. 236 'B' Wing, Sena Bhawan, New Delhi -110011
4.Release of Central share of maintenance grant to RSBs/ZSBsOSD (Res-II)011-23015772[email protected]Room No. 237 'B' Wing, Sena Bhawan, New Delhi -110011
5.Release of Central Share for construction of Sainik Rest Houses.OSD (Res-II)011-23015772[email protected]Room No. 237 'B' Wing, Sena Bhawan, New Delhi -110011
6.Administrative & Financial matters of District Sainik Board in Nepal.OSD (Res-II)011-23015772[email protected]Room No. 237 'B' Wing, Sena Bhawan, New Delhi -110011
7.Approval of proposal for empanelment of Private Hospitals under the ECHS.Deputy Secretary011-23015529[email protected]Room No. 237-A, 'B' Wing, Sena Bhawan, New Delhi -110011
8.Re-imbursement of medical bills above Rs.15 lakh in ECHS.Deputy Secretary011-23015529[email protected]Room No. 237-A, 'B' Wing, Sena Bhawan, New Delhi -110011
9.Approval guidelines in respect of security agencies scheme, Coal loading & transportation scheme etc.Deputy Secretary011-23015529[email protected]RoomNo. 237- A, 'B' Wing, Sena Bhawan, New Delhi -110011
10Approval of DGR Training Calendar.Deputy Secretary011-23015529[email protected]Room No. 237-A, 'B' Wing, Sena Bhawan, New Delhi -110011
11Central Organization, ECHS011-25682392[email protected]Maude Lines, Delhi Cantt. New Delhi-110010.
12Directorate General of Resettlement011-26192350[email protected]West Block-IV, R.K. Puram. New Delhi-110066.
13Kendriya Sainik Board011 26715250 011-26192362[email protected]West Block IV, R.K. Puram. Wing- VII, New Delhi- 110066.

Grievance Redressal Officers
Sr No.Name of OfficersDesignationContact No.
Grievances Redressal, DESW
1Dr. P. P. SharmaOSD (WE & IC)011-23015772
2Director (Pension/Legal & Res-I)011-23793290
3Shri Sarvjit SinghDeputy Secretary (Pension Grievance)011-23010244
4Deputy Secretary (Res-II)011-23015529
5Shri A.K. AgrawalDeputy Secretary (Pension/Policy)011-23015650
Grievances Redressal, ECHS
1Col Rakesh Kakar (Retd)Jt Dir (S&A) (B) (Online ECHS Card)8979800177
2Col Jai Parkash ChahalDir (S&A)011-25684645, 7004600623
Other Grievances Officers Contact
1Lt Col Deepak BhattJt Dir (C&L)011-20892332, 7091567780
2Col Anirudh ShekhawatDir (C&L)011-20892332, 9217010070
3Maj Gen NR Indurkar SMMD ECHS011-25684846, 9971129165
4Shri. P. Palanivel (DGR)Director (RTI & CPGRAMS)011-26192364
5KSBJt Dir (Grievances)011-26192359 Fax: 011-26192362

Redressal of Grievance
If your complaint not resolved, then you can contact nodal authority: Joint Secretary (ESW) 99A, South Block, New Delhi Tel: 011-23011804 Email: [email protected]
Joint Secretary (ESW) 99A, South Block, New Delhi Tel: 011-23011804 Email: [email protected]
RTI Officers Contacts
Sr No.DesignationContact No.Details of Reporting Officer/ Appellate Authority
1.Dy. Secretary(Pension/Policy)011-23015650Room No. 226, 'B' Wing, Sena Bhavan, New Delhi.
2.Director (Pension/Legal & Res-I)011-23793290Room No. 236, 'B' Wing, Sena Bhavan, New Delhi.
3.Director (Pension/Legal & Res-I)011-23793290Room No. 236, 'B' Wing, Sena Bhavan, New Delhi.
4.Director (Pension/Legal & Res-I)011-23793290Room No. 236, 'B' Wing, Sena Bhavan, New Delhi.
5.Dy. Secretary(Pension/Grievances)'B' Wing, Sena Bhavan, New Delhi
6.OSD(WE&IC)011-23015772Room No. 237, 'B' Wing, Sena Bhavan, New Delhi,
7.DS(Res-II)011 23015529Room No. 237A, 'B' Wing, Sena Bhavan, New Delhi,
8.OSD(WE&IC)011-23015772Room No. 237, 'B' Wing, Sena Bhavan, New Delhi
9Transparency Officer RTI Joint Secretary (ESW)011-2301593399-A, South Block New Delhi-110011