Deutsche Bank Customer Care No. 1800 123 6601
Organisation: Deutsche Bank
All India Numbers:
18602666601(Phone Banking)
+912266016601(Customers From Abroad)
66016601(Only for Mumbai Customers, Prefix std code)
02271806425(Nodal Officer)
Website:
SMS Services
| Service Name | SMS Format |
|---|---|
| Lost or Stolen Debit Cards | <BLOCK> <last 4 digits of card> to 561615 In case <BLOCK ALL> keyword is sent, all the linked debit cards will be blocked |
| Fraud | SMS “FRAUD” to 561615 from your registered mobile no. |
Branches
| Locations | Contact Details | Address |
|---|---|---|
| Ahmedabad | Phone No. : 079-71015000 Fax No. : 079-71015060 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0406PBC | 637, Ground Floor-B, Gulbai Tekra, Off C.G.Road, Ahmedabad - 380006. |
| Aurangabad | Phone No. : 0240-6615600 Fax No. : 0240-6615700 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0274PBC | A-2 Ground Floor, Aurangabad Business Center, Adalat Road, Dr. Rajendra Prasad Marg, Aurangabad - 431005. |
| Bangalore | Phone No. : 080-71935507 Fax No. : 080-71935555 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0797BGL | No. 26 - 27, Ground Floor, Raheja Towers, M.G. Road, Bangalore - 560001, Karnataka. |
| Chennai | Phone No. : 044-71309696 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0916CNN | 4-4A Western Tower, Sunny Side, Shafee Mohammed Road, Thousand Lights, Chennai - 600 006. |
| Delhi | Phone No. : 011-71109600 Fax No. : 011-71109666 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0796DEL | Ground Floor, Hindustan Times House, 18-20 Kasturba Gandhi Marg, New Delhi 110 001. |
| Gurgaon | Phone No. : 0124-7138282 Fax No. : 0124-7138181 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0279PBC | Deutsche Bank, Ground Floor, DLF Infinity Tower A, Sector 25 A, DLF Phase II, Gurgaon - 122002. |
| Kolhapur | Phone No. : 0231-6601300 Fax No. : 0231-6601400 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0273PBC | 221B / 1B, E Ward, Tarabai Park, Opposite D-Mart, Kolhapur - 416003, Maharashtra. |
| Kolkata | Phone No. : 033-71009614 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0917CAL | 9 Shakespeare Sarani, Ground Floor, Brooke House, Kolkata - 700071, West Bengal. |
| Ludhiana | Phone No. : 0161-6624508 Fax No. : 0161-6624501 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0404PBC | SCO 9-10, Green Park Avenue, Canal Colony, Pakhowal Road, Ludhiana, Punjab - 141002. |
| Moradabad | Phone No. : 9045002169 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0403PBC | 8th Km. Stone, Delhi Road, Opp. Naya Moradabad, Mangupura, Moradabad, U.P - 244001. |
| Mumbai | Phone No. : 022-71804500 Fax No. : 022-71804545 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0784PBC Phone No. : 022-66009423 Fax No. : 022-66009666 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0784PBC | Deutsche Bank House, Hazarimal Somani Marg, Fort, Mumbai - 400001, Maharashtra. 110 / Sidrah, S V Road & 8th Extension Road Corner, Khar (West), Mumbai - 400 052, Maharashtra. |
| Noida | Phone No. : 0120-7141108 Fax No. : 0120-7141111 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0278PBC | Deutsche Bank AG, Som Datt Tower, Third Floor, K-2, Sector 18, Noida - 201301. |
| Pune | Phone No. : 020-71249000 Fax No. : 020-71249001 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0537PUN | Suprem, CTS no 1337/2, Shop no 133/1 & 134/2, Main ITI Road, Aundh, Pune - 411007, Maharashtra. |
| Salem | Phone No. : 9042004546 Fax No. : 0427-2402684 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0402PBC | Plot No: 9 & 10, Venkatathiri Nilayam, Yercaud Main Road, Kannankurinchi Post, Salem - 636008, Tamil Nadu. |
| Surat | Phone No. : 0261-6647210 Fax No. : 0261-6647239 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0405PBC | 124, Kalamandir House, Ghod Dod Road, Surat - 395007. |
| Vellore | Phone No. : 9042001135 Fax No. : 0416-2245245 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0401PBC | R J Plaza, Ground Floor, No. 5, Katpadi Main Road, Virudhampet, Vellore - 632006, Tamil Nadu. |
ATM's
| Location and Address |
|---|
| Ahmedabad |
| 637, Ground Floor-B, Gulbai Tekra, Off C.G.Road, Ahmedabad - 380006. Landmark : Gulbai Tekra ID : DEU1301 Service : Cash Dispenser and Cheque Deposit |
| Aurangabad |
| A-2, Ground Floor, Aurangabad Business Centre (ABC), Adalat Road (Dr.Rajendra Prasad Marg), Aurangabad - 431005. Landmark : Opposite District Court, Adalat Road ID : DEU0601 Service : Cash Dispenser and Cheque Deposit |
| Bangalore |
| Raheja Towers, 26-27, M G Road, Bangalore - 560001. Landmark : Raheja Towers ID : DEU0501 Service : Cash Dispenser and Cheque Deposit Velankani Tech Park, 43, Electronic City, Phase 2, Hosur Road, Bangalore - 560100. Landmark : Electronic City ID * : DEU0504 Service Cash Dispenser and Cheque Deposit IGATE, Epip Industrial Area, White Field, Bangalore - 560066. Landmark : Near Ginger Hotel ID * : DEU0507 Service : Cash Dispenser and Cheque Deposit Mind Tree, Global Village, Mysore Road, RV Engineering College, Bangalore - 560059. Landmark : Global Village ID * : DEU0510 Service : Cash Dispenser Campus 5B, RMZ Eco World, Marathalli outer ring road, Devarabeeshalli, Bangalore - 560103. Landmark : Eco World, Bellandur ID : DEU0526 Service : Cash Dispenser DBOI Cafeteria, Velankani Tech Park, 43, Electronic City, Phase 2, Hosur Road, Bangalore - 560100. Landmark : Electronic City ID * : DEU0527 Service : Cash Dispenser and Cheque Deposit |
| Chennai |
| 4-4A Western Tower, Sunny Side, Shafee Mohammed Road, Thousand Lights, Chennai - 600 006. Landmark : Opposite Nilgiris Supermarket ID : DEU0301 Service : Cash Dispenser and Cheque Deposit Guna Complex # 443 (304), Teynampet, Chennai - 600018. Landmark : Near Teynampet Signal, Next to Ananda Hotel ID : DEU0308 Service : Cash Dispenser |
| Delhi |
| Ground Floor, Hindustan Times House, 18-20 Kasturba Gandhi Marg, New Delhi 110 001. Landmark : Next To Statesman Building ID : DEU0201 Service : Cash Dispenser and Cheque Deposit Lurgi India, B-24/10, Mohan Cooperative Industrial Society, Near Metro Sarita Vihar Metro Station, Pillar no. 283/284, New Delhi - 110044. Landmark : Near Metro Sarita Vihar Metro Station ID * : DEU0227 Service : Cash Dispenser France Embassy, 2/50 E Shantipath, Chanakyapuri, New Delhi - 110021. Landmark : France Embassy ID * : DEU0228 Service : Cash Dispenser |
| Gurgaon |
| Ground Floor, Infinity Towers, DLF Phase II, Gurgaon - 122002. Landmark : Opposite Ericcson Building (near DLF Gateway Tower on NH-8) < br /> ID : DEU0203 Service : Cash Dispenser and Cheque Deposit Copal Partners, Plot No. 267, Udyog Vihar, Phase-2, Gurgaon - 122016. Landmark : Copal Partners ID * : DEU0229 Service Cash Dispenser Orchid Business Park, Ground Floor, Behind More Hypermarket, Sector-48, Sohna Road, Gurgaon - 122018. Landmark : Subhash Chowk, More Hypermarket ID : DEU0230 Service : Cash Dispenser |
| Kolhapur |
| 221B/1B, 'E' Ward, Tarabai Park, Kolhapur - 416003. Landmark : Near Tarabai Garden ID : DEU0701 Service : Cash Dispenser and Cheque Deposit |
| Kolkata |
| Brooke House 9, Shakespeare Sarani, Kolkata - 700071. Landmark : Brooke House ID : DEU0401 Service : Cash Dispenser and Cheque Deposit |
| Ludhiana |
| SCO 9-10, Green Park Avenue, Canal Colony, Pakhowal Road, Landmark : Green Park Avenue ID : DEU0901 Service : Cash Dispenser and Cheque Deposit |
| Moradabad |
| D-80, Sai Mandir Road, A-46, Deendayal Nagar, Phase I, Ram Ganga Vihar Phase 2, Moradabad, Uttar Pradesh 244001 Landmark : Sai Mandir Road ID : DEU1002 Service : Cash Dispenser and Cheque Deposit |
| Mumbai |
| Sidrah, Cts No. 624, Khar (W), Mumbai - 400052. Landmark : Corner Of SV Road & 8th Road ID : DEU0104 Service : Cash Dispenser and Cheque Deposit Nirlon Knowledge Park, Block 1, Western Express Highway, Goregaon (E), Mumbai - 400063. Landmark : Next to Hub Mall ID * : DEU0111 Service : Cash Dispenser and Cheque Deposit Nirlon B7 , 3rd Floor, Nirlon Knowledge Park , Off Western Express Highway, Goregaon (E), Mumbai - 400063. Landmark : Next to Hub Mall ID * : DEU0126 Service : Cash Dispenser The Capital, Ground Floor, C-70, G Block, Bandra Kurla Complex, Mumbai - 400051. Landmark : Next to MMRDA Parking Area ID : DEU0127 Service : Cash Dispenser Deutsche Bank House, Hazarimal Somani Marg, Fort, Mumbai - 400001. Landmark : Near Sterling Multiplex ID : DEU0128 Service : Cash Dispenser Deutsche Bank Centre, Floor 5, Block B4, Nirlon Knowledge Park, Goregaon (E), Mumbai - 400063. Landmark : Next to Hub Mall ID * : DEU0129 Service : Cash Dispenser |
| Noida |
| Deutsche Bank AG, Ground Floor, Som Datt Towers, K-2, Sector 18, Noida - 201301. Landmark : Som Datt Towers ID : DEU0202 Service : Cash Dispenser and Cheque Deposit |
| Pune |
| Suprem, CTS no 1337/2, Shop no 133/1 & 134/2, Main ITI Road, Aundh, Pune - 411007, Maharashtra. Landmark : Opposite Ozone ID : DEU0801 Service : Cash Dispenser and Cheque Deposit DBOI Global Services Pvt Ltd, Tower C, Tech Park One, Airport road, Yerwada, Pune - 411006. Landmark : Next to Don Bosco school ID * : DEU0808 Service : Cash Dispenser 7th Floor, DBOI Global Services Pvt. Ltd., Tower 5, Cybercity, Magarpatta City, Hadapsar, Pune - 411013. Landmark : Tower 5, Magarpatta City ID * : DEU0809 Service : Cash Dispenser and Cheque Deposit |
| Salem |
| Raj Tower, No. 4, Brindavan Road, Fairlands, Salem - 636007. Landmark : Opposite to Jaya Hospital ID : DEU1101 Service : Cash Dispenser |
| Surat |
| Block no. D, Shop no. 4, Indarprashta Complex, Ground floor, Citylight Road, Surat - 395003. Landmark : Opposite Citylight Mall ID : DEU1403 Service : Cash Dispenser |
Grievance Redressal
Level 1
Email at [email protected] or from customer's online banking account
Customer can call our 24-hour phone banking number 1860 266 6601
Send a letter to- Customer Care, Deutsche Bank AG, PO Box 9095, Mumbai – 400063
Customer Care, Deutsche Bank AG, PO Box 9095, Mumbai – 400063
Level 2
In case the grievance is not resolved within 7 working days from the date of registration
Customer may escalate to email: "[email protected]"
Level 3
In case the grievance is still not resolved within 10 working days by the head services team
Level 4
Customer may contact the Principal Nodal Officer
Ms. Nalanda Kadam Principal Nodal Officer Deutsche Bank AG, India Private and Commercial Clients PO Box Number - 9094 Goregaon Post Office Goregaon (E), Mumbai 400063. Email: [email protected]
Level 5
If customer does not hear regarding their complaint within 30 working days, can approach-
Customer Care Address
Deutsche Bank AG, PO Box 9095, Mumbai - 400 063.
Corporate Office
Deutsche Bank AG Corporate Headquarters in India Deutsche Bank House, Hazarimal Somani Marg Fort, Mumbai 400 001, India. Tel: 022-66584600