Contact DirecPay Customer Care No. 96197 12858. Get email id, helpline, complaint details, address & support info.
About
DirecPay is a digital payment solutions provider based in India, offering merchants a range of payment options such as credit cards, debit cards, net banking, and cash cards. It serves businesses across the country, enabling online and point‑of‑sale transactions. For queries, customers can reach DirecPay customer care using the contact details listed below.
Important links
Payment options
Grievance Redressal
Manner of Registering Complaints -
| Level | Teams | Contact | TAT |
|---|---|---|---|
| 1 | Customer Service | [email protected] | 4 Working days |
| 2 | Risk&Fraud | [email protected] | 4 Working days |
| 3 | Compliance | [email protected] | 2 Working days |
Nodal Officer
Mr. Pradeep. Jogdankar Unimoni Enterprise Solutions Pvt. Limited NB-1702, 17th Floor, Empire Towers, Off Thane Belapur Road, Airoli, Navi Mumbai - 400078, India Email address – [email protected]
Frequently asked questions
What is DirecPay email id for complaints?
You can email DirecPay at [email protected] for filing complaints and general customer service queries.How to contact DirecPay customer care?
You can contact DirecPay customer care via their website https://www.direcpay.com, by emailing [email protected], or by visiting the Frequently Asked Questions page at https://www.direcpay.com/direcpay/faqs-glossary.jsp.Does DirecPay have WhatsApp support?
DirecPay does not currently offer WhatsApp support. You can reach them through email or their website.How to file a complaint with DirecPay?
To file a complaint with DirecPay, email [email protected] (Customer Service), [email protected] (Risk & Fraud), or [email protected] (Compliance) as listed in their grievance redressal table.What payment options does DirecPay support?
DirecPay supports credit cards, debit cards, net banking, and cash cards for merchant transactions, as detailed on their payment options pages.How can I become a merchant with DirecPay?
Interested merchants can learn how to join by visiting the "Become a merchant" page at https://www.direcpay.com/direcpay/how-to-become-merchant.jsp.
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