Directorate of Public Grievances (DPG) Contact Number
All India Numbers:
01123345545(Contact Support)
01123017075(Alternate Support)
Website:
Address
Directorate of Public Grievances, Cabinet Secretariat, First Floor, Jeevan Vihar, Sansad Marg, New Delhi - 110001
Grievance Redressal Procedure
If you have any query or complaint regarding any departments and organisation which is given below, you have to lodge your complaints through :
Drop Box : A drop-box for grievances is available on the first floor of Jeevan Vihar, Sansad Marg, New Delhi - 110001.
Visit or Write to Mailing Address : Directorate of Public Grievances, Cabinet Secretariat, Government of India, First Floor, Jeevan Vihar, Sansad Marg, New Delhi - 110001. Fax No. 011-23345637
Directorate of Public Grievances, Cabinet Secretariat, Government of India, First Floor, Jeevan Vihar, Sansad Marg, New Delhi - 110001. Fax No. 011-23345637
You can alos contact Public Grievance officers of DPG Secretariat , contact details given below:
Public Grievance Officers
| Sr No. | Officer's Name/ Designation | Contact Details | Departments/Organisations handled | |
|---|---|---|---|---|
| 1 | Sunil Pant Director | 011-23741228 | [email protected] | Public Sector Banks, National Saving Scheme of Ministry of Finance, Ministry of Civil Aviation (AI, AAI, etc), Ministry of Shipping, Road Transport and Highways, Ministry of Tourism. |
| 2 | Kundan Kumar Deputy Secretary | 011-23747640 | [email protected] | Ministry of Petroleum and Natural Gas, Department of Youth Affairs, Public Sector Insurance Companies, Ministry of Railways. |
| 3 | Manoj Kumar Upadhyay Under Secretary | 011-23363733 | [email protected] | Central Government Health Scheme (CGHS), Department of Posts, Employees Provident Fund Organization, ESI Hospitals and Dispensaries directly controlled by ESI Corporation under Ministry |
| 4 | Sanjiv Kumar Yadav Under Secretary | 011-23747632 | [email protected] | Central Universities, Deemed Universities (Central), Kendriya Vidyalaya Sangathan, CBSE, National Institute of Open Schooling and Navodaya Vidayalaya Samiti, Scholarship Schemes of Ministry of HRD, Regional Passport Authorities, Department of Telecom (incl. BSNL and MTNL), Ministry of Housing and Urban Affairs (DDA, L and DO, CPWD, etc). |
If your grievance relates to a Government Department or Organization not listed above contact the Department of Administrative Reforms and Public Grievances (CPGRAMS )
Central Public Information Officer (CPIO) and Appellate Authority
| Sr No. | Designation | Name/Designation | Contact Details | |
|---|---|---|---|---|
| 1 | CPIO | Manoj Kumar Upadhyay Under Secretary | 011-23363733 | [email protected] |
| 2 | Appellate Authority | Sunil Pant Director | 011-23741228 | [email protected] |