Dot & Key Customer Care No. 84477 04734

Press 1 - For shipment related queries

Press 2 - For order related queries

Press 3 - For product related queries

Order will be cancelled only before shipping and refund shall be processed within 7 business days after the cancellation.

Products with physical defects or wrong product shipped or damaged in transit will only be acceted for return.

In case of Cash on Delivery orders, Order request will only be accepted for the orders confirmed on the email / mobile sent to the customer.

Orders equal and above the billing value of INR 600 will have no shipping charges.

Shipping charge of INR 75 and INR 99 for North Eastern Region for orders less than INR 599.