
East Coast Railway Contact No.
Organisation: East Coast Railway
Toll free Numbers:
Helpline Numbers
Sl.No. | Place | Designated authority | Telephone Numbers |
---|---|---|---|
1 | East Coast Railway Headquarters at Chandrasekharpur, Bhubaneswar-751023. | Director of Grievances & Sr. Dy.General Manager. | 0674-2300230 |
2 | Divisional HQ at Khurda Road.Pin-752050 | Divisional Director of Grievances& Addl.Divisional Railway Manager. | 0674-2490264 |
3 | Divisional HQ at Sambalpur. Pin-768002 | Divisional Director of Grievances & Addl.Divisional Railway Manager. | 0663-2405312 |
4 | Divisional HQ at Visakhapatnam. Pin-530004 | Divisional Director of Grievances & Addl.Divisional Railway Manager. | 0891-2746202 |
The Email Address in which complaint can be lodged in East Coast Railway Zone is [email protected]
Other Queries Numbers /Loging of Grievance
Description | Designation | Number |
---|---|---|
Catering issues | Assistant Commercial Manager (Catering) | 8455885968 |
Reservation issues | Asst. Comm. Maer (Passenger Service) | 8455885981 |
Coaching & Freight Refund Cases | Dy. Ch. Commi, Manager (Claims & Refund) | 8455885957 |
TTE/ Conductor Related Cases | Chief Commercial Manager (PS) | 8455885959 |
For More Informatuion Click Here. |
Divisons Grievances Redresssal
A.-Headquaters Divisions, Chandrasekharpur, Bhubaneswar-751017
Sl | Designation | Name | Contact No. | Email.id | Fax | Address | |
---|---|---|---|---|---|---|---|
1. | AGM/Director of grievances | S.K Srivastava | Rly | 50100 | [email protected] | Rail Sadan, Chandrasekharpur , Bhubaneswar- 751017 | |
Dot | 0674-2303672 | 0674-2301151 | |||||
2. | DGM(G) | A.K Mishra | Rly | 50400 | [email protected] | ||
Dot | 0674-2301334 | 0674-2300822 | |||||
3 | DySecy(PG) | U.K Mishra | Rly | 50108 | [email protected] | ||
Dot | 0674-2300104 | 0674-2300822 | |||||
4 | Grievance Cell | East Coast Railway | Rly | 51802 | |||
Dot | 0674-2300822 | 0674-2300822 |
B.- Divisions Khurda Road Division, At- Jatni, Dist Khurda, Pin-752050
Sl | Designation | Name | Contact No. | Email.id | Fax | Address | |
---|---|---|---|---|---|---|---|
1 | ADRM /Divisional Director of grievances | KalyanPattnaik | Rly | 72202 | [email protected] | 72100 | KhurdaRaod Division, At- Jatni, Dist : Khurda, Pin : 752050 |
DOT | 0674-2490264 | 0674-2490567 | |||||
2 | Sr DCM | AmiteshAnand | Rly | 72230 | [email protected] | 72836 | |
DoT | 0674-2492945 |
C.-Waltair Division,Dandaparthy, Visakhapatnam- 530004.
Sl | Designation | Name | Contact No. | Email.id | Fax | Address | |
---|---|---|---|---|---|---|---|
1 | ADRM (OP) / Divisional Director of grievances | Sri Manoj Kumar Sahoo | Rly | 82202 | [email protected] | 82202 82404 | Dandaparthy, Visakhapatnam. 530004 |
DOT | 0891-2746230 | 0891-2728832 | |||||
2 | Sr DCM | A.KTripathi | Rly | 82230 | [email protected] | 82098 | |
DOT | 0891-2746230 | 0891-2842098 |
D.-Sambalpur Division,Modipara, , Sambalpur- 768002
Sl | Designation | Name | Contact No. | Email.id | Fax | Address | |
---|---|---|---|---|---|---|---|
1 | ADRM /Divisional Director of grievances | Sri Anand Singh | Rly | 62202 | [email protected] | 62402 | Modipara Sambalpur-768002 |
DOT | 0663-2405312 | 0663-2405312 | |||||
2 | Sr. DCM | Sambit S. Nayak | Rly | 62230 | [email protected] | 62530 | |
DOT | 0663-2533195 | 0663-2533195 |
For Vigilance Related complaints
Vigilance Helpline Number: 139
Dedicated Mobile No.: 8455885031
Email: [email protected]