East Coast Railway Contact No. customer care number is 139. Get East Coast Railway Contact No. toll free number, helpline, email id, complaint number & support info.
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East Coast Railway is a zone of Indian Railways serving the eastern coastal states of India, headquartered in Bhubaneswar, Odisha. It operates passenger and freight train services across Andhra Pradesh, Odisha, and parts of Chhattisgarh, handling millions of passengers annually. For railway inquiries, grievances, and assistance, customers can reach East Coast Railway customer care using the contact details below.
Email addresses
- [email protected]
Public Feedback
Important links
Helpline Numbers
| Sl.No. | Place | Designated authority | Telephone Numbers |
|---|---|---|---|
| 1 | East Coast Railway Headquarters at Chandrasekharpur, Bhubaneswar-751023. | Director of Grievances & Sr. Dy.General Manager. | 0674-2300230 |
| 2 | Divisional HQ at Khurda Road.Pin-752050 | Divisional Director of Grievances& Addl.Divisional Railway Manager. | 0674-2490264 |
| 3 | Divisional HQ at Sambalpur. Pin-768002 | Divisional Director of Grievances & Addl.Divisional Railway Manager. | 0663-2405312 |
| 4 | Divisional HQ at Visakhapatnam. Pin-530004 | Divisional Director of Grievances & Addl.Divisional Railway Manager. | 0891-2746202 |
The Email Address in which complaint can be lodged in East Coast Railway Zone is [email protected]
Other Queries Numbers /Loging of Grievance
| Description | Designation | Number |
|---|---|---|
| Catering issues | Assistant Commercial Manager (Catering) | 8455885968 |
| Reservation issues | Asst. Comm. Maer (Passenger Service) | 8455885981 |
| Coaching & Freight Refund Cases | Dy. Ch. Commi, Manager (Claims & Refund) | 8455885957 |
| TTE/ Conductor Related Cases | Chief Commercial Manager (PS) | 8455885959 |
| For More Informatuion Click Here. |
Divisons Grievances Redresssal
A.-Headquaters Divisions, Chandrasekharpur, Bhubaneswar-751017
| Sl | Designation | Name | Contact No. | Email.id | Fax | Address | |
|---|---|---|---|---|---|---|---|
| 1. | AGM/Director of grievances | S.K Srivastava | Rly | 50100 | [email protected] | Rail Sadan, Chandrasekharpur , Bhubaneswar- 751017 | |
| Dot | 0674-2303672 | 0674-2301151 | |||||
| 2. | DGM(G) | A.K Mishra | Rly | 50400 | [email protected] | ||
| Dot | 0674-2301334 | 0674-2300822 | |||||
| 3 | DySecy(PG) | U.K Mishra | Rly | 50108 | [email protected] | ||
| Dot | 0674-2300104 | 0674-2300822 | |||||
| 4 | Grievance Cell | East Coast Railway | Rly | 51802 | |||
| Dot | 0674-2300822 | 0674-2300822 |
B.- Divisions Khurda Road Division, At- Jatni, Dist Khurda, Pin-752050
| Sl | Designation | Name | Contact No. | Email.id | Fax | Address | |
|---|---|---|---|---|---|---|---|
| 1 | ADRM /Divisional Director of grievances | KalyanPattnaik | Rly | 72202 | [email protected] | 72100 | KhurdaRaod Division, At- Jatni, Dist : Khurda, Pin : 752050 |
| DOT | 0674-2490264 | 0674-2490567 | |||||
| 2 | Sr DCM | AmiteshAnand | Rly | 72230 | [email protected] | 72836 | |
| DoT | 0674-2492945 |
C.-Waltair Division,Dandaparthy, Visakhapatnam- 530004.
| Sl | Designation | Name | Contact No. | Email.id | Fax | Address | |
|---|---|---|---|---|---|---|---|
| 1 | ADRM (OP) / Divisional Director of grievances | Sri Manoj Kumar Sahoo | Rly | 82202 | [email protected] | 82202 82404 | Dandaparthy, Visakhapatnam. 530004 |
| DOT | 0891-2746230 | 0891-2728832 | |||||
| 2 | Sr DCM | A.KTripathi | Rly | 82230 | [email protected] | 82098 | |
| DOT | 0891-2746230 | 0891-2842098 |
D.-Sambalpur Division,Modipara, , Sambalpur- 768002
| Sl | Designation | Name | Contact No. | Email.id | Fax | Address | |
|---|---|---|---|---|---|---|---|
| 1 | ADRM /Divisional Director of grievances | Sri Anand Singh | Rly | 62202 | [email protected] | 62402 | Modipara Sambalpur-768002 |
| DOT | 0663-2405312 | 0663-2405312 | |||||
| 2 | Sr. DCM | Sambit S. Nayak | Rly | 62230 | [email protected] | 62530 | |
| DOT | 0663-2533195 | 0663-2533195 |
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Frequently asked questions
What is East Coast Railway Contact No. customer care number?
The East Coast Railway customer care number is 139. You can use this number for train enquiries, assistance, and grievances.What is East Coast Railway Contact No. toll free number?
The toll free number for East Coast Railway is 139.What is East Coast Railway Contact No. email id for complaints?
You can email [email protected] for public feedback and complaints.How to contact East Coast Railway Contact No. customer care?
You can contact East Coast Railway customer care by calling the toll‑free numbers 139, 138 and 182, emailing [email protected], visiting their website https://www.eastcoastrail.indianrailways.gov.in/, or reaching out via Facebook (https://www.facebook.com/EASTCOASTRailway1) and Twitter (https://twitter.com/eastcoastrail).Does East Coast Railway Contact No. have WhatsApp support?
No, East Coast Railway does not currently offer WhatsApp support.How to file a complaint with East Coast Railway Contact No.?
You can file a complaint by emailing [email protected], calling 139, or using grievance contacts such as 0674-2300230 (Headquarters) or the email [email protected] listed in the grievance section.
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