What is Eastern Railway Contact No. customer care number?

Eastern Railway Contact No. customer care number is 139. This toll‑free number can be used for general inquiries, reservations and grievances.

What is Eastern Railway Contact No. toll free number?

The primary toll‑free number for Eastern Railway Contact No. is 139. Additional toll‑free lines include 138 (Passenger Helpline) and 182 (Women in Railways Helpline).

What is Eastern Railway Contact No. head office address?

The head office of Eastern Railway is located at 17, Netaji Subhas Road, Fairlie Place, Kolkata - 700001.

How to contact Eastern Railway Contact No. customer care?

You can contact Eastern Railway customer care by calling toll‑free numbers 139, 138 or 182, visiting their website https://er.indianrailways.gov.in/, following their Facebook or Twitter pages, or visiting the head office at 17, Netaji Subhas Road, Kolkata.

Does Eastern Railway Contact No. have WhatsApp support?

Eastern Railway does not currently offer WhatsApp support. Use the listed phone numbers or online portals for assistance.

How to file a complaint with Eastern Railway Contact No.?

To file a complaint with Eastern Railway, you can use the Feedback Form at https://er.indianrailways.gov.in/view_section.jsp?fontColor=black&backgroundColor=LIGHTSTEELBLUE&lang=0&id=0,7,278 or submit through the Rail Madad portal at https://railmadad.indianrailways.gov.in/madad/final/home.jsp.

Eastern Railway Contact No.

er.indianrailways.gov.in

Government Railways

Eastern Railway Contact No. customer care number is 139. Get Eastern Railway Contact No. toll free number, helpline, email id, complaint number & support info.

Toll-free numbers

139
For Inquiry, Assistance & Grievances
138
Passenger Helpline
182
Helpline for Women in Railways

Call now

About

Eastern Railway is a zone of Indian Railways, headquartered in Kolkata, India. It operates rail services across the eastern region of the country, serving millions of passengers daily. For railway inquiries, reservations, and complaints, customers can reach Eastern Railway customer care using the contact details below.

Address

17,Netaji Subhas Road , Fairlie Place, Kolkata -700001

Important links

Departments/Officers Contact Details

Designation	Name	Phone No	Phone No. (Rly.)	Email
Administration
Gm	Arun Arora	033-22307596 Fax-033-22107340	020-24000	[email protected]
Secy To Gm	Nilotpal Dey	033-22313172	020-24002	[email protected]
Agm	Dr. Jaideep Gupta	033-22304950 Fax-033-22319290	020-24005	[email protected]
Sdgm	Vipin Kumar	033-22303897 Fax-033-22303897	020-24007	[email protected]
Dgm(G)	S.K.Srivastava	033-22301541 Fax-033-22427444	020-24009	[email protected]
Cpro	Ekalabya Chakraborty	033-22484578 Fax-033-22310725	020-24035	[email protected]
Sr.Law Officer	M.Ghosh	033-22438591	020-27001	[email protected]
Dy.Secy.(P)	K.C.Das		020-24030	[email protected]
Dy.Secy.(Confdl)	P.Chakravarti	033-22309857	020-24013	[email protected]
Asst.Secy.(Spl)	--------	033-22427444	020-24010	[email protected]
Asst.Secy.(Sw)	D.Biswas		020-24090
Asst. Secy.(G)	Anindya Bandyopadhyay		020-24008	.
Ps To Agm	S.K. Barman		020-24006
Accounts Department
Pfa	Prashant Mishra	033-22307979 Fax-033-22628056	020-24900	[email protected]
Secy To Pfa	Mita Roy	033-22224901	020-24901	[email protected]
Fa&Cao(F&G)	Saurabh Ch. Mitra	033-22224902	020-24902	[email protected]
Fa &Cao/(B&G)	K. K. Goyal	033-22304358	020-24903	[email protected]
Fa &Cao/It	Pushpa Rani		020-27928
Fa &Cao/T	Anoop Kumar Gautam	033-22107879	020-27903	[email protected]
Fa&Cao/S&W	Abhilasha Jha Mishra	033-22300616	020-24904	[email protected]
Dy.Fa /Fin&It	Vacant	033-22305638	020-24914	[email protected]
Dy.Cao/G	Manish	033-22102052	020-24914	[email protected]
Dy.Fa&Cao/S&W	Vacant	033-22310476	020-24905	[email protected]
Dy.Fa&Cao/F&B	Ramesh Kumar	033-22623771	020-24906	[email protected]
Dy.Cs&Ao.	S. Chakraborty	033-22313710	020-24991	[email protected]
Fa&Cao/Con	Malabika Ghosh Mohan	033-22486666	020-27900	[email protected]
Fa&Cao/Con/I	Vacant	033-22227902	020-27902	[email protected]
Dy.Fa&Cao/Con/I	Vacant	033-22227905	020-27905	[email protected]
Dy.Fa&Cao/Con/Ii	Srikant Jhawar	033-22437302	020-27917	[email protected]
Dy.Fa&Cao/Con/Iii	Abhijit Ray	033-22227902	020-27902	[email protected]
Dy.Cao.Ta	Sudarsan Pramanik	033-22481098	020-27936	[email protected]
Director General Of Audit
Dga	S.A.Bthew	033-22481815	020-27020	[email protected]
Director/Admn	T.Sengupta	033-22488485	020-27022
Dy.Director/Con	S.Ganesan	033-22104572	020-27024
Commercial Department
Pccm	Soumitra Majumdar	033-22303960	020-27200	[email protected]
Secy To Pccm	Ajay Kumar Rai	033-22227211	020-27211
Ccm/Fm	Varinder Kumar	033-22488053	020-27202	[email protected]
Ccm/Pm	Amitava Mukherjee	033-22309463	020-27271	[email protected]
Dy.Ccm/Cl&Fm	Ashutosh Upadhyay	033-22484914	020-27204	[email protected]
Dy.Ccm/Db	Kamal Deo Das	033-22484676	020-27273	[email protected]
Dy.Ccm/G	Hemanta Basak	033-22227215	020-27215	[email protected]
Dy.Ccm/S/Prs		033-22227272	020-27272	[email protected]
Dy.Ccm/Court & Po-Rct	Asim Zafar	033-22227206	020-27206	[email protected]
Dy. Ccm /Cl & Catg	Vinod Tamori	033-22227201	020-27201	[email protected]
Dy.Cste/Prs		033-22486878	020-27721	[email protected]
Dy.Cee/Prs	Praveen Poddar	033-22436153	020-27300	[email protected]
Hon.Vice.Chairman	S.K.Das	033-22308603	020-24064
Electrical Department
Pcee	R.P. Mishra	033-22300446 Fax-033-22300446	020-24300	[email protected]
Cee/Con	R.Srivastava	033-22300472	020-24301	[email protected]
Cee/P&P	M.R.Biswas		020-24317	[email protected]
Cee/Em	V.P.Saraf	033-22480024		[email protected]
Cee/Op	R.K.Kedia	033-22313168	020-24307	[email protected]
Cede	R.P.Mishra	033-22311771	020-24304	[email protected]
Cele	Sanjay Singhal	033-22300518	020-24302	[email protected]
Cese	H.L.Meena	033-22300430	020-24303	[email protected]
Cete	A.K.Shukla	033-22300412	020-24305	[email protected]
Dy.Cee/Loco	H.K.Pandey	033-22224320	020-24320	[email protected]
Dy.Cee/trd	A.K.Manna	033-22224308	020-24308	[email protected]
Dy.Cee/G&Emu	S. C. Pal	033-22316078	020-24312	[email protected]
Dy.Cee/Plg	Manas Das	033-22224311	020-24311	[email protected]
Dy.Cee/Con	Souvik Banerjee	033-22131155	020-24309	[email protected]
Engineering Department
Pce	A.K.Dubey	033-22300442 Fax-033-22303390	020-24400	[email protected]
Cpd/Bw	A.K.Singh		020-24452	[email protected]
Cpd/Sd	Shirish Kesarwani		020-24405	[email protected]
Ce/G	Abhay Kumar Panday		020-24413	[email protected]
Cte	Manoj Kr. Agarwal	033-22300975	020-24402	[email protected] [email protected]
Cbe	R.K. Singh	033-22301066	020-24407	[email protected]
Ce/Tp	Anuj Mittal	033-22304843	020-24404	[email protected] [email protected]
Ce/Sd	A. Ghosh	033-22313656	020-24412	[email protected]
Ce/Tmc	Abhay Sharma	033-22623514	020-24486	[email protected]
Ce/br.Rehab	Sanjay Banerjee	033-22300025	020-24441	[email protected]
Ce(P&D)	Rajiv Gupta	033-22303338	020-24401	[email protected]
Cwm/Cpoh/Kpa	P. Phouzder			[email protected]
Secy To Pce	A.L.Ghosh	033-22303390	020-24409	[email protected]
Dy.Ce/G	Hemant Kumar Pal	033-22307002	020-24410	[email protected]
Dy.Ce/br	Khownish Biswas		020-24418	[email protected]
Dy.Ce/tr	Sukhvir Singh	033-22313668	020-24425	[email protected]
Dy.Ce/P&D	Gour Rajbanshi	033-22313667	020-24414	[email protected]
Dy.Ce/Tp	Priya Ranjan Kumar	033-22316159	020-24423	[email protected]
Dy.Ce/Tms		033-22313387	020-24442	[email protected]
Dy.Ce/tr-Ii	S.K. Yadav	033-22138940	020-24411	[email protected]
Dy.Ce/Cs	L.Panigrahi	033-22482804	020-24417	[email protected]
Dy.Ce/Tmc	Vikash Kumar		020-24489	[email protected]
Dy.Ce/Land	M.M. Prasad	033-22628256	020-24428	[email protected]
Dy.Ce/brl	Subrata Maji		020-24413	[email protected]
Cao/Construction Department
Cao/Con	Vijay Kumar Srivastava	033-22100250 Fax-033-22489296	020-27400	[email protected]
Secy.Tocao/Con	L.K.Nandi	033-22100409	020-27431	[email protected]
Ce/Con/I	Ajay Kumar	033-22485494	020-27402	[email protected]
Ce/Con	Rajesh Kumar		020-27505	[email protected]
Ce/Con/Ii	Anil Kumar	033-22106989	020-27407	[email protected]
Ce/Con/Iii	Sanjay Kumar Bhagat	033-22108517	020-27401	[email protected]
Ce/Con/V	Ashis Bhardwaj	033-22485952	020-27435	[email protected]
Ce/Con/Vi	Mahavir Singh	033-26410207	020-24490	[email protected]
Fa&Cao/Con	Malobika Mohan
Cste/Con	Pankaj Kr. Mistry	033-22309245	020-27700	[email protected]
Dy.Ce/C/Prd	Buddhadeb Kundu	033-22108516	020-27406	[email protected]
Dy.Ce/Con/Plg	Rati Kanta Das	033-22437369		[email protected]
Dy.Ce/Con/track	Subrata Ranjan Das	033-22624167	020-24491	[email protected]
Dy.Ce/Con/Design	Kumarjit Singha	033-22624167	020-27408	[email protected]
Dy.Ce/Con/Gen	Subrata Maji	033-22625112	020-27413	[email protected]
Dy.Fa&Cao/C/I	Subrata Saha	033-22480404	020-27905	[email protected]
Dy.Fa&Cao/C/Ii	Purnendu Roy		020-27917	[email protected]
Dycmm/Con/I	Arjun Singh	033-22623761	020-27308	[email protected]
Dy.Cste/C/I/Hq	Vacant		020-27733	[email protected]
Dy.Cste/Con/Des/Hq	S.K.Barman		020-27709	[email protected]
Dy.Cee/C/Hq	Souvik Banerjee	033-22131155	020-24309
Atm/C/Survey	Sk. Aliarakha		020-27908	[email protected]
Sen/Con/Des	Sunil Kumar Saha		020-24225	[email protected]
Den/C/Prd/Hq	Madan Kumar Hui	033-22108514	020-27507	[email protected]
Den/Con/track	Tapas Kumar Mitre	033-22319114	020-27761	[email protected]
Den/C/Land-I	Gour Rajbanshi			denralbonshlaumall.com
Mechanical Department
Pcme.	S.R.Ghosal	033-22300439 Fax-033-22305641	020-24600	[email protected]
Cwe	P.K.Mishra	033-22309993 Fax-033-2230993	020-24601	[email protected]
Crse/Chg	P.K.Saha	033-22308223 Fax-033-22308223	020-24602
Crse/Frt.	Naresh Kumar	033-22623036	020-24660
Cme/Plg	B.Moitra	033-22304529 Fax-033-22304529	020-24605	[email protected]
Cmpe/Dsl&Dm	P .Balasundar	033-22305415	020-24604
Dy,Cme/Dsl&Dm	Ujjal .Halder	033-22313169	020-24614
Dycme/Hq&Secy	A.Ghani	033-22304789	020-24606
Dy Cme/Ws/Hq	A.Roy Choudhury	033-22317094 Fax-033-22317094	020-24677
Dy.Cme/Plg	A.K.Saha	033-22213170	020-24609	[email protected]
Dy.Cso/Mech	S.K.Hazra	033-22302042	020-24560	[email protected]
Dy.Cenhm	Dilip Saha	033-22224649	020-24649
Dy.Cme/C&W	P.K.Roy	033-22623036	020-24603	[email protected]
Medical Department
Pcmd	Dr. Rudrendu Bhattacharya	033-22489521 Fax-033-22439570	020-27820	[email protected]
Chd/Hq		033-22439570	020-27822
Acmd/Ms	Dr.A.Dutta	033-22109519	020-27824
Acmd/H&Fw	Dr.A.Sett	033-22439572	020-27825
Acmd/T&A		033-22439571	020-27833
Acmd/Kg	Dr.S.Chatterjee	033-22624759	020-27823
Acmd/Fp	Dr.A.Sanyal	033-22480389	020-24810
Operating Department
Pcom	Prabhas Dansana	033-22303825	020-24500	[email protected]
Secy To Pcom	A.K.Chanda	033-22303825	020-24506	[email protected]
Ctpm	S. Biswas	033-22308068	020-24503	[email protected]
Cptm (Looking After)	K.N.Chandra	033-22315312	020-24502	[email protected]
Cftm	K.N.Chandra	033-22300024	020-24504	[email protected]
Dy. Com/ Goods	A.K. Maurya	033-22313237	020-24511	[email protected]
Dy. Com/Coaching	P. Khatua	033-22314929	020-24509	[email protected]
Personnel Department
Pcpo	Zarina Firdausi	033-22302255 Fax-033-22302255	020-24100	[email protected]
Cpo (Admin)	Surya Prakash	033-22301727 Fax-033-22301727	020-24102	[email protected]
Cpo (G)	J Pande Kusumakar	033-22423366	020-24103	[email protected]
Cpo (Ir)	Anjan Ray	033-22313360	020-24104	[email protected]
Chairperson/Rrc	P.Vardhan	033-22259233	020-55080	[email protected]
Dy.Gm(Rajbhasa)	P.C. Dang	033-22133361	020-24171	[email protected]
Security Department
Ig/Pcsc/Rpf	Paramshiv	033-22488365	020-27100	[email protected]
Dig/Csc/Rpf	Ajoy Sadani	033-22131735	020-27127
Dy.Csc/Rpf	Binod Kumar	033-22227101	020-27101
Signal & Telecom (Open Line)
Pcste	Ashok Maheshwari	033-2230 0444 / 033-22220444	020-24700	[email protected]
Cse	K .C.Bairwa	033-2222 4702	020-24702	[email protected]
C C E	P.S.Bhattacharyya	033-2230 1192/ 033-22224701	020-24701	[email protected]
C S T E/Plg	Krishan Lal Kataria	033-2213 7571 / 033-22224703	020-24703	[email protected]
Dy.Cste/Hq	S. Chowdhury	033-2230 2799 / 033-22224706	020-24706	[email protected]
Dy.Cste/Tele/Hq	S.P. Saren	033-2230 9631 / 033-22224705	020-24705	[email protected]
Dy.Cste/Prs	-	033-22436878 / 033-22222721 Fax-033-22436878	020-27721	[email protected]
Sso/S&T	P. Mondal	033-22316059 / 033-22224507	020-24507
Signal & Telecom ( Project /Hq) Department
Cste/Proj	D.Bhattacherjee	033-22303023 / 033-22224704	020-24704	[email protected]
Cste/Proj-1	S. Mukherjee	033-22319310/ 033-22224709	020-24709
Dy.Cste/W/Sdah/Hq	K. Prasad	033-22312399 / 033-22224711	020-24711	[email protected]
Dy.Cste/W/D&D/Hq	A.K.Dey	033-22224707	020-24707	[email protected]
Dy. Cste/Proj/Hq		033-22224783	020-24783
Sste/P/D&D/Hq	R. Singh	033-22224715	020-24715
Signal & Telecom ( Con /Hq) Department
Cste/Con	P.Mistry	033-22227700	020-27700	[email protected]
Dy.Cste/C/Hq/Ii	Rajendra Kumar	033-22227701	020-27701
Dy.Cste/C/Design/Hq	S .K.Barman	033-22227709	020-27709
Stores Department
Pcmm	P.S.Shami	033-22305481 Fax-033-22302553	020-24820	[email protected]
Cmm/Sales	Rakesh Khare	033-22310772	020-24823	[email protected]
Cmm/M	D.Chowdhury	033-22313371	020-24822	[email protected]
Cmm/Bi	J.R.Negi	033-22487397	020-27800	[email protected]
Cmm/G	Sanjay Kumar	033-22224884	020-24884	[email protected]
(Cos/Jmp) Cmm/Admn	Sanjay Verma	033-22305476	020-24866
Dy.Cmm/Mdl	M.Mohan	033-22224818	020-24818	[email protected]
Dy.Cmm.C&W	S.K.Mishra	033-22420921	020-24826	[email protected]
Dy.Cmm/El	M.Kumar	033-22224826	020-24826	[email protected]
Dy.Cmm/G	B.P.Singh	033-22316401	020-24824	[email protected]
Dy.Cmm/Sales	Om Prakash Sah	033-22138834	020-27802	[email protected]
Dy.Cmm/Con/Ii	A.Khan	033-22137125	020-24860	[email protected]
Dy.Cmm/Con	S.Kundu	033-22428655	020-27804	[email protected]
Dy.Cmm/Crane	Tarun Kumar Ghosh	033-22305642	020-24828	[email protected]
Safety Department
Pcso	Shri Chetan Kumar Srivastava	033-22303948 Fax-033-22303948	020-24501	[email protected]
Dy.Cso/Mech	Kumud Kumar	033-22302042	020-24661	[email protected]
Dy.Cso/Optg	Subroto Mukherjee	033-22421115	020-24508	[email protected]
Dy.Cso/Engg	Goutam Bhattacharyya	033-22316089	020-24561	[email protected]
Sr. Safety Officer(S&T)	Prasenjeet Modal	033-22316059	020-24507	[email protected]
Commisoner Of Railway Safety
Crs	Md.Latief Khan	033-22483945 Fax-033-22483945	020-27061
Dy.Crs (S&T)	D.Banerjee	033-22105514 Fax-033-22105514	020-27063
Vigilance Department
Sdgm	Vipin Kumar	033-22303897 Fax-033-22303897	020-24007	[email protected]
Dy.Cvo(E)	Baptu Halder	033-22300138	020-24037	[email protected]
Dy.Cvo/El	S.K.Karmakar	033-22102929	020-24366	[email protected]
Dy.Cvo/S	B.Bhatterjee	033-22306192	020-24038	[email protected]
Dy.Cvo/T	G.C.Pradhan	033-22305862	020-24036	[email protected]
Vo(A)	V. Pandey	033-22102817	020-24039	[email protected]
Dy.Cvo(M)	Dhananjoy Dutta		020-24072

Divisions Contact

Howrah

Designation	Office
Rly.	BSNL
Administration
DRM	22000	033-26411022
ADRM(OP)	22002	033-26413168
ADRM(Admin)	22004	033-26413567
ADRM(Infra)	22007	033-26412022
Sr.DMM	22006	033-26411315
OS(G)	22012	033-26411418
CTI/DRM	22559	033-26411418
Accounts
Sr.DFM	22020	033-26411357
DFM-2	22022	-
ADFM/I	22026	-
ADFM/PC	22019	-
Personnel
Sr.DPO	22100	033-26412923
DPO	22102	-
DPO/III	22106	-
APO/G	22104	-
DPO/II	22108	-
APO/III	22110	-
Security
Sr.DSC	22150	033-26411107
ASC/I	22154	033-26403531
ASC/II	22156	033-26509377
ASC/BWN	29240	0342-2662542
ASC/Sub	22176	-
ASC/HWH	22152	-
ASC/MahilaBahini	22158	-
ASC/HQ/LLH	25410	-
Commercial
Sr.DCM	22200	033-26411349
DCM	22202	033-26411362
ACM/I	22204	-
ACM/HC	22210	-
ACM/PG	22206	-
LO/Comml.	22098	-
Elect.(G)
Sr.DEE/G	22300	033-26415146
DEE(G)/Power	22302	-
AEE(G)	22306	-
AEE(G)/III	22608	-
Elect.(Trd)
Sr.DEE/TRD	22380	033-26414103
DEE/W/TRD	22382	-
AEE/TRD/RPH	29777	-
AEE/TRD/BWN	22351	-
Elect (Op)
Sr.DEE/OP	22332	-
AEE(OP)	22641	-
Elect (Emu)
Sr.DEE/EMU	22330	033-26411134
DEE(EMU)	22334	-
AEE/CS/BDC	28552	-
Elect.(Trs)
Sr.DEE/TRS	23200	033-26510108
Sr.AEE/TRS	23204	-
AEE/TRS/LS	23207	-
AEE/TRS/ELS
AMM/TRS/ELS	23290	-
S&T
Sr.DSTE	22700	033-26413709
Sr.DSTE/I	22702	-
DSTE/Signal	23700	-
ASTE/RPH	29699	-
ASTE	22704	-
ASTE-BDC	28525	-
ASTE/BWN	29222	-
ASTE at FP	24726	-
ASTE/Tele	22710	-
ASTE/W/KWAE		-
Principal Trg.Sch.		-
ELAB/S&T/HWH	22755	-
Mech.(C&W)
Sr.DME/C&W	22600	033-26414415
DME/SYAE	25561	-
CDO/TKPR	23000	-
AMM/TKPR	23084	-
AME/TKPR	23040	-
AME/HWH	22604	-
AME/RPH	29831	-
AME/SYAE	25665	-
Mechl.(D)
Sr.DME(D)	22680	033-26415243
DME(D)/BMG	22682	033-26510120
DME(D)/BWN	29251	03462-62462
AME/T/HWH	23222	-
ACMT(D)/BMG	25217	-
AME/D/I/BWN	29259	-
AME/D/II	25217	-
AME/T/BWN	29230	-
AMM/D/BMG		-
AMM/D/BWN	29243	-
Mechl.(P)
Sr.DME(P)	22660	033-26415654
AME(P)	22662	-
EnHM
Sr.DEnHM	-	-
Engineering
Sr.DEN/C	22400	033-26413102
DEN/I	22402	033-26414997
Sr.DEN/II	22404	033-26412735
Sr.DEN/III	22406	033-26411351
DEN/IV	22408	033-26411945
Sr.DEN/Bridge	22425	-
DEN/Arbn.	22410	-
DEN/Spl.	22495	-
XEN/BRL		-
DEN/Project	23139	-
AEN/Works	22416	-
AEN/BDC	28460	-
AEN/BWN	29375	-
AEN/II/LLH	25421	-
AEN/Tr.	22414	-
.AEN/BHP	29513	-
AEN/AZ	28916	-
AEN/RPH	29631/32	-
AEN/Blst/Pakur	29867	-
AEN/KWAE	23316	-
AEN/Br.III/HWH	22420	-
AEN/I/LLH	25415	-
AEN/TMC/HQ/HWH	22471	-
Operating
Sr.DOM	22500	033-26413871
Stn. Director	22513	033-26410196
DOM(Coaching)	22543	-
DOM(OP)	22502	-
SM/HWH	22510	033-26412675
AOM/Safety &Plg.	22506	-
AOM/II/HWH	22508	-
AO/RPH	22555 22525	033-26412323
Ch.Controller	22535 22599	033-26380139
Sr.D.S.O.	22504	-
DSO/HWH	22591	-
Medical
CMS/HWH	22800	033-26411642

Sealdah

Name	Designation	OFFICE	Office e-Mail
Rly.	BSNL
ADMN
S. P. Singh	D R M	32000	033-23505090	[email protected]
V. K. Singh	ADRM (O)	32004	033-23502456	[email protected]
S. S. Priyadahshi	ADRM (Infra)	32002	033-23503715	[email protected]
Amal Kr. Majumder	PS-I	32000	-	-
Prasenjit Chakraborty	TI to DRM	32017	-	-
Partha Sarathi Giri	OS(G)	32001	-	-
GATI SHAKTI
Rajesh Kumar	CPM	-	-	[email protected]
J. Nagesh Babu	Dy.CPM/Eng	32416	-	[email protected]
Arvind Kr. Singh	Dy.CPM/S&T	32924	-	[email protected]
ACCTS.
Tridib Sarma	Sr. DFM	32020	033-23504914	[email protected]
Dipankar Chattoapdhyay	DFM-II	32022	-	-
Sudhangshu Sekhar Jha	ADFM/I	32055	-	-
Krishan Kumar Poonia	ADFM/PC	32026	-	-
PERS.
Md. Tarique	Sr. DPO	32100	033-23508439	[email protected]
Dhano Hansda	DPO/I	32102	-	-
Soumen Banerjee	APO/I	32110	-	-
Gora Chanda Das	APO/II	32104	-	-
K. K. Sahay	APO/III	32108	-	-
B. N. Banerjee	APO-IV	-	-	-
Bibhas Sikdar	APO/PC	32106	-	-
COMML.
Anjan	Sr. DCM	32200	033-23501962	[email protected]
Amit Shyam Roy	ACM/I	32206	-	-
Rakesh Kumar	ACM/II	32205	-	-
Harinarayan Gangopadhyay	ACM/CP	32202	-	-
Sachin Kumar	ACM/TC	-	-	-
Balaram Swarnakar	SLO/Comml	32221	-	-
OPTG.
Akshat Malik	Sr. DOM	32500	033-23505777	[email protected]
Rajiv Ranjan	SD/SDAH	32282	-	-
Lachchhi Ram	AOM/Chg	32504	-	-
Mrinal Kanti Biswas	AOM/CNL	32501	-	[email protected]
Ramgopal Singh	AOM/Safety	32506	-	-
Kanuram Adhikary	AO/CP	-	-	-
Pabitra Kr. Mandal	Sr. SM/SDAH	32510	033-23501728	-
SAFETY
Kartik Singh	Sr. DSO	32502	033-23542497	[email protected]
Kuldip Bhagat	ADSO	-	-	-
MEDICAL
Dr. Indira Jha	MD/BRSH	32800	033-23502882	[email protected]
Dr. Achintya Sanyal	CMS/BRSH	32802	033-23503336	[email protected]
Dr. Kalpana Mandal	ACMS/H&FW	33828	-	[email protected]
Dr. Evlina Hansdak	ACMS/GHPR	-	033-24467020	-
Dr. Sanghamitra Chatterjee	ACMS/KG	27823	033-22624759	[email protected]
Dr. Suman Chakraborty	ACMS/NKG	32261	033-23700003	[email protected]
Dr. Sanjeev Choudhury	ACMS/SPR	38208	-	-
Dr. Paramita Biswas	ACMS/BT	37203	033-25846548	-
Dr. Neha Swarnakar	ACMS/CP	-	-	-
Dr. Amitabha Biswas	ACMS/FP	24810	033-22480389	-
Dr. Jayasri Phaujdar	DMO/NH	39288	033-25810100	[email protected]
Dr. Sreya Choudhury	DMO/NH	39288	033-25810100	-
Dr. Bina Madri	ACMS/RHA	38443	-	-
SECURITY
Manchikalapati Suresh	Sr. DSC	32140	033-23506509	[email protected]
Sanjay Kumar Tiwari	ASC/I	-	-	-
Alok Kr. Jena	ASC/II	32142	-	-
Birendra Kumar	ASC/KPA	34151	-	-
Jagannath Roy	ASC/RHA	34133	-	-
MECH/C&W
Rohit Ranjan	Sr. DME(Co)	32600	033-23542499	[email protected]
Pritwish Halder	DEnHM	-	-	-
Divya Verma	DME/C&W	32602	-	-
Ashim Kumar	ADEnHM	32604	-	-
Anurag Singh	AME/II	37620	-	-
MECH/D&DM
Ratan Kr. Nath	Sr.DME/D&DM	32630	033-23542498	[email protected]
Shivam Gupta	AME/D/BGA	32652	-	-
Madan Kr. Tirkey	AME/P	32632	-	-
SIG.&TELE.
Subrata Kr. Das	Sr. DSTE	32700	033-23506655	[email protected]
Preeti Kumari	ASTE	32706	033-23520028	-
Madhab Ch. Mandal	ASTE/II	32702	-	-
Debashis Mondal	ASTE/W	32704	-	-
Debjit Goon	ASTE/I	32708	-	-
Asitavo Das	ASTE/RHA	38466	-	-
STORE
Amitesh Banerjee	Sr. DMM	32006	033-23508488	[email protected]
Shib Sankar Das	ADMM	32117	-	-
ELECT/G
Rajneesh Kr. Singh	Sr.DEE(G)	32300	033-23509454	[email protected]
Somendra Chatterjee	AEE/Chg	32306	-	-
ELECT/TRD
Gopal Bose	Sr. DEE/TRD	32330	033-23542501	[email protected]
Jai Prakash Pal	DEE/TRD	32337	-	-
P. C. Meena	AEE/TRD/RHA	38412	-	-
Raj Bahadur Chowhan	AEE/TRD/(N)	32334	-	-
Ramlal Chakraborti	AEE/TRD/(S)	32338	-	-
ELECT/TRS
Arun Kr. Srivastava	Sr. DEE/EMU	32360	033-23505623	[email protected]
Nivendu Kaushal	DEE/TRS/SPR	38267	-	-
Himanshu Negi	DEE/TRS/RHA	38469	-	-
Kaustubh Dyuti Bhaumik	AEE/TRS/BT	37233	-	-
Pankaj Kr. Halder	AMM/TRS/SPR	32358	-	-
ELECT/OP
Brijesh Kumar	Sr.DEE/OP	32364	-	[email protected]
Asitava Das	AEE/TRS/OP	32372	-	-
ENGG.
Vipin Kumar	Sr. DEN/C	32400	033-23504996	[email protected]
Kartik Singh	Sr.DEN/I	32402	033-23609337	-
Aditya Sinha	DEN/II	32406	033-23601605	-
K. P. Deb	DEN/III	32404	033-23609338	-
Shyamal Kr. Ghosh	DEN/HQ	32410	-	-
Sourav Majumder	AEN/W/II	32486	-	-
Jiaul Haque Mallick	AEN/BLN	-	-	-
Prabha Kant Pathak	AEN/SDAH	32425	-	-
Anil Kr.Singh	AEN/BRP	32424	-	-
Rajesh Kumar	AEN/BT	37200	-	-
Binay Kr. Mishra	AEN/W/I	32428	-	-
Rana Pratap Yadava	AEN/BPC	-	-	-
Abhijit Kr. Banerjee	AEN/TMC	-	-	-
Anil Karwa	AEN/RHA	38464	-	-
R. Kumar	AEN/KPA	34404	-	-
Bipul Roy Sarma	AEN/BR	-	-	-

Asansol

Sr. No.	Name (S/Shri)	Designation	Ph No
1	Permanand Sharma	DRM	0341-2302319
2	Mukesh Kumar Meena	ADRM	0341-2303421
3	Dr Champak Biswas	CMS/ASN	0341-2281913
4	Saroj Kumar	Sr. DFM	0341-2304697
5	Shantanu Chakraborty	Sr. DCM	0341-2304653
6	Sachin Suman	Sr. DEN(Co)	0341-2304649
7	Amrish Mohan	Sr. DEN-II	0341-2304657
8	Priyaranjan Kumar	Sr. DEN-III	0341-2316059
9	S K Tiwary	Sr. DEN -I	---
10	Vandana Sinha	Sr. DEN (IV)	---
11	Avinash Prakash	Sr. DME	0341-2304695
12	Sachendra Kumar Goswami	Sr. DME/D/UDL	0341-2373563
13	Rishav Choudhary	DME(O&F)	0341-2303563
14	Shashi Bhushan Singh	Sr. DOM	0341-2304615
15		Sr. DSO	0341-2304603
16	Ajay Kumar	Sr. DEE/G	0341-2304620
17	Avinash Kumar	Sr. DEE/TRS	0341-2304642
18	Khurseed Ahmed	Sr. DEE/TRD	0341-2304611
19	Amal Krishna Dinda	Sr DEE/OPN	0341-2315642
20	Bubble Yadav	Sr. DPO/ASN	0341-2304694
21	Shiv Prakash Yadav	Sr. DSTE	0341-2304609
22	Jonathan Talukdar	Sr. DMM	---
23	Rahul Raj	Sr. DSC	0341-2302962

Ladies Helpline	03512-264035
Station Cleanliness	03512-266198
Train Cleanliness	9002074482
Enquiry	03512-266000
Medical Assistance	03512-283583
Railway Police	03512-264035

For Commercial related matters

For Reservation, Refund and Catering related issue please contact Sri P.S.Mondal, Dy.CCM/DB, Mob No. 9002020957

Sri P.S.Mondal,

Dy.CCM/DB,

Mob No. 9002020957

For Passengers' complaints please contact Sri Rajiv Kumar Sharma, Dy.CCM/G, Mob No. 9002020965

Sri Rajiv Kumar Sharma,

Dy.CCM/G,

Mob No. 9002020965

For Security related matters

For Security related helps please contact Zonal Security Control Room/RPF/Eastern Railway Mob No. 9002020721.

Zonal Security Control Room/RPF/Eastern Railway

Mob No. 9002020721.

For Recruitment related matters

For any recruitment related matter- 033-25430108/6291516873

For any further queries please contact SPO/S&T and Rectt., Eastern Railway Landline No. 033-22224118

SPO/S&T and Rectt., Eastern Railway

Landline No. 033-22224118

Mon-Fri 10:15-18:20 hrs

For Pension related matters

For any query related to settlement of Staff retired from Head-Quarters Office, Eastern Railway, please contact SPO(NG)/ER Phone No. 033-22224162 Chief S&WI/PCPO's Settlement Section Phone no.-9002020651.

SPO(NG)/ER Phone No. 033-22224162

Phone No. 033-22224162

Chief S&WI/PCPO's Settlement Section Phone no.-9002020651.

Phone no.-9002020651.

For Pension related matters of Eastern Railway, HQ Office, please Contact: Pension Section(Accounts) Phone No. 033-22224920.

Pension Section(Accounts)

Phone No. 033-22224920.

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Frequently asked questions

What is Eastern Railway Contact No. customer care number?
Eastern Railway Contact No. customer care number is 139. This toll‑free number can be used for general inquiries, reservations and grievances.
What is Eastern Railway Contact No. toll free number?
The primary toll‑free number for Eastern Railway Contact No. is 139. Additional toll‑free lines include 138 (Passenger Helpline) and 182 (Women in Railways Helpline).
What is Eastern Railway Contact No. head office address?
The head office of Eastern Railway is located at 17, Netaji Subhas Road, Fairlie Place, Kolkata - 700001.
How to contact Eastern Railway Contact No. customer care?
You can contact Eastern Railway customer care by calling toll‑free numbers 139, 138 or 182, visiting their website https://er.indianrailways.gov.in/, following their Facebook or Twitter pages, or visiting the head office at 17, Netaji Subhas Road, Kolkata.
Does Eastern Railway Contact No. have WhatsApp support?
Eastern Railway does not currently offer WhatsApp support. Use the listed phone numbers or online portals for assistance.
How to file a complaint with Eastern Railway Contact No.?
To file a complaint with Eastern Railway, you can use the Feedback Form at https://er.indianrailways.gov.in/view_section.jsp?fontColor=black&backgroundColor=LIGHTSTEELBLUE&lang=0&id=0,7,278 or submit through the Rail Madad portal at https://railmadad.indianrailways.gov.in/madad/final/home.jsp.

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