Electronica Finance (EFL) Customer Care No. 1800 209 9718
Toll free Numbers:
18002099718(For Contact, Mon-Fri, 9:30am-6:30pm)
All India Numbers:
02067290700(For Contact Support)
Grievance Redressal Procedure
Level 1
If you have any query/complaint, then you can contact to the Company Customer Service Department by emailing at [email protected] .
Level 2
If you are not satisfied by the responses provided by the Company Customer Service Department in level 1, then you can contact to the Grievance Redressal Officer Contact No.: 020-67290726 Email: [email protected]
You can also contact to the Nodal Officer. Contact No.: 020-67290700 Email: [email protected]
Level 3
If your query/complaint is not solved within a period of 1 month, then you can contact to the Reserve Bank of India. Contact No.: 022-23084121 Email: [email protected] Fax No.: 022-23022011 Address: The Reserve Bank of India, Mumbai Regional Office, 3rd Floor, RBI Building, Opposite Mumbai Central Railway Station, Byculla, Mumbai - 400008
Corporate Office
Electronica Finance Limited, Audumbar, 101/1, Erandwane, Dr Ketkar Road, Pune, Maharashtra, India - 411004