Epimoney Customer Care No.
All India Numbers:
02268219595(For Contact Support)
02268219546(For Complaint/Query)
Website:
Grievance Redressal Procedure
Level 1
If you have any query/complaint so you can contact to the Grievance Redressal Officer for matters related to business practices, lending decisions, credit management, recovery and complaints relating to updation/alteration of credit data: Name: Mr. Manish Lunia, Grievance Redressal Officer Ph: 022-68219546 Email : [email protected] Address : One World Center, Indiabulls Financial Center Tower-2, 7th Floor, South Annexe, 841, Senapati Bapat Marg, Saidham Nagar, Lower Parel, Mumbai, Maharashtra - 400013
Level 2
If your query/complaint is still not solved within 15 days, then you can contact to the Compliance Head of the Company by emaling at [email protected].
Level 3
If your complaint/dispute is still not resolved within a period of one month from date of its receipt, then you can contact to Reserve Bank of India. Address: Deputy General Manager, Department of Non-Banking Supervision, Reserve Bank of India, Post Box No. 40, Chennai Post Office, Chennai
For FinTech/ digital lending related complaints:
Write to at [email protected] or call at 022-68219595.
If the grievance remains unresolved after 30 days, then you can escalate the complaint to the Complaint Management System (CMS).
Corporate Office
Epimoney One World Center, Indiabulls Financial Center Tower-2, 7th Floor, South Annexe, 841, Senapati Bapat Marg, Saidham Nagar, Lower Parel, Mumbai, Maharashtra - 400013
Registered Office
Epimoney No.119, 2nd Floor, Greenways Towers St. Mary's Road, Abhiramapuram Chennai - 600 018